Author Topic: how to deal with Claim Form 2 // from CEL - July 04  (Read 3745 times)

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how to deal with Claim Form 2 // from CEL - July 04
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AS per your instructions, I separated the claims, this is the one from Civil Enforcement Limited.

looking forwrad your guidance to proceed with the defence.

Thanks in advanced for your kind help.


 

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Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #1 on: »
With an issue date of 4th July, you have until 4pm on Wednesday 23rd July to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Wednesday 6th August to submit your defence.

If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Normally we wouldn't advise using MCOL to submit the defence but due to recent systemic failures at the CNBC, it has been adapted so that it can be copied and pasted into the MCOL webform and should keep most of the formatting. So, go into MCOL and submit the following as your defence. Simply copy and paste as is here:

Quote
1. The Defendant denies the claim in its entirety. The Defendant
asserts that there is no liability to the Claimant and that no
debt is owed. The claim is without merit and does not adequately
disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim
(PoC) in respect of the factual and legal allegations made
against the Defendant such that the PoC do not adequately comply
with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the
PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause
(or clauses) of the terms and conditions of the contract (or
contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons)
why the claimant asserts the defendant has breached the contract
(or contracts);

(d) The PoC do not state with sufficient particularity exactly
where the breach occurred, the exact time when the breach
occurred and how long it is alleged that the vehicle was parked
before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is
calculated, including the basis for any statutory interest,
damages, or other charges;

(f) The PoC do not state what proportion of the claim is the
parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is
sued as the driver or the keeper of the vehicle, as the claimant
cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out
similar claims of their own initiative for failure to adequately
comply with CPR 16.4, particularly where the Particulars of
Claim failed to specify the contractual terms relied upon or
explain the alleged breach with sufficient clarity. In
comparable cases, judges have found that requiring further case
management steps in claims of modest value would be
disproportionate and contrary to the overriding objective.
Accordingly, strike-out was deemed appropriate.

5. The Defendant submits that the same reasoning applies in this
case and invites the court to adopt a similar approach by
striking out the claim due to the Claimant’s failure to
adequately comply with CPR 16.4. In those cases, the court
further observed that, given the modest sum claimed, requiring
further case management steps would be disproportionate and
contrary to the overriding objective. Accordingly, the judge
struck out the claim outright rather than permitting an
amendment. The Defendant proposes that the following Order be
made:

Draft Order:

Of the Court's own initiative and upon reading the particulars
of claim and the defence.

AND the court being of the view that the particulars of claim
do not adequately comply with CPR 16.4(1)(a) because:
(a) they do not set out the exact wording of the clause
(or clauses) of the terms and conditions of the contract which
is (or are) relied on; and
(b) they do not adequately set out the reason (or reasons) why
the claimant asserts that the defendant was in breach of
contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it
served separate detailed particulars of claim, as it could have
done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the
court considers it disproportionate and not in accordance with
the overriding objective to allot to this case any further share
of the court's resources by ordering further particulars of
claim and a further defence, each followed by further referrals
to the judge for case management.

ORDER:
1. The claim is struck out.
2. Permission to either party to apply to set aside, vary or
stay this order by application on notice, which must be filed at
this Court not more than 5 days after service of this order,
failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #2 on: »
Thanks a lot for your kind help, I had been trying to do it on the web page, but it's not recognising either the claim number or password, showing on the claim received by post. It could happend? could i call somewhere to confirm and get advise? what should I do? 

Thanks,

After keep trying on several times on the web page I got this mesaage :
*************************************************************************************************************
Money Claim Online Service outage



We are undertaking essential work on the MCOL site and service, therefore you cannot access your case at this time.

Where you are a defendant and today is the last day to file a response, you can either

Fax the paper version you were served with to us on Tel No 0845 601 5889; or,

Email a copy to us by downloading the appropriate form for:

An Acknowledgment of Service

A defence or part admission


then sending this to us at mcol@hmcts.gsi.gov.uk

We apologise for any inconvenience caused and would like to assure you that we are working to restore the service as quickly as possible.
*********************************************************************************************************
Can I send the Defence by email to their email address (mcol@hmcts.gsi.gov.uk) ?
« Last Edit: July 22, 2025, 01:01:50 am by Looking4Justice »

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #3 on: »
Did you submit an AOs? If yes, then you have until 6th August to submit the defence. If you are going to email it to them, then you may as well just send it as we normally suggest to the CNBC at claimresponses.cnbc@justice.gov.uk.

Here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.

When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of Civil Enforcement Ltd v [your full name] Claim no.: [claim number]."

Quote
IN THE COUNTY COURT
Claim No: [Claim Number]

BETWEEN:

Civil Enforcement Ltd

Claimant

- and -

[Defendant's Full Name]


Defendant



DEFENCE

1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:

(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;

(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;

(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).

(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.

5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.

Statement of truth

I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Signed:


Date:

Draft Order for the defence
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #4 on: »
Worth checking if MCOL is back up and running before you do, I'd say.

If you do have to email it, I would be minded to also CC in the email address suggested on the MCOL website, for a belt and braces approach.

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #5 on: »
Thanks for your guidance and support, as the MCOL web page still do not recognized my claim number nor password, I sent the email to both addresses.

What is the next step ? I guess just wait for an answer by email or post?

Should I expect DCB Legal to get in contact ?   

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #6 on: »
You should receive a letter from HMCTS acknowledging receipt of your defence and that it has been sent to the claimant. You will also receive a letter from the claimant acknowledging receipt of your defence and that their client intends to proceed.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #7 on: »
Thanks for all the help, indeed I received a letter from HM Courts & Tribunal Services with the "Acknowledge receipt of my defense" and I also received an email on 17/09/25 (that I just found ) from Civil Enforcement with and attachement of the N180 saying this:

Good morning


Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.


What should I do now ? Coudl you please advise how to proceed ?

Thanks,



Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #8 on: »
You MUST be very specific and clear when you make statements such as:

...I also received an email on 17/09/25 (that I just found ) from Civil Enforcement with and attachement [sic] of the N180 saying this:...

Are you 100% sure that the email you are referring to above is from Civil Enforcement? Or is it from DCB Legal, on behalf of their client, CEL?

A response to your defence is normal and expected. However, please answer the following questions:

1. Has that letter been signed by an individual showing their full name (no initials) and their position within the company?
2. Has the copy of their N180 Directions Questionnaire (DQ) been signed by someone with their full name (no initials) and state their capacity?

Please show us both the letter from DCB Legal and the last page of their clients DQ with the signature block. No need to redact anything except your own personal details.

There reason I ask is because I believe that DCB Legal are using unauthorised persons to conduct litigation which is a criminal offence under the Legal Services Act 2007 and, depending on your answers to the above questions and showing us the evidence of the signatures, will require a response which we will provide.

If you want to understand the reason why, have a read of this thread:

Why the recent High Court appellate case of Mazur is very relevant to all cases we deal with here
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #9 on: »
Good evening,

Thanks for your prompt response,to answer your questions:


1. Has that letter been signed by an individual showing their full name (no initials) and their position within the company? NO
2. Has the copy of their N180 Directions Questionnaire (DQ) been signed by someone with their full name (no initials) and state their capacity? NO

No, as far as I can read, there is no signature nor full name of anyone as responsible for either the letter sent by email or the N180 Form. They only signed the N180 Form as DCB Legal.
The email address came from a diferen email adress, apparently from DCB legal, but it's not the same used on the N180 Form.


I am really sorry but I do not know how to attached copy of both documents here, cant' find the attachement option I am afraid. 

Looking forward to hearing from you,
Thanks again for your help,
« Last Edit: September 30, 2025, 12:37:28 am by Looking4Justice »

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #10 on: »
Send the following email to info@dcblegal.co.uk and CC yourself:

Quote
Subject: Claim [Claim No] – Directions Questionnaire (N180) and covering letter signed “DCB Legal”: authority to conduct litigation, signature validity, service by email, and regulatory notice

Dear Sir/Madam,

I refer to (i) the Directions Questionnaire (N180) and (ii) your covering letter dated [date] filed/served in this matter. Each document is signed only “DCB Legal” with no named individual and purports to be signed on behalf of the Claimant’s solicitor.

Please confirm by return:
1. The signatory’s full name (forename and surname), their role, and whether they are an authorised person within the meaning of the Legal Services Act 2007 with current rights to conduct litigation (provide SRA or CILEX number and practising status). If not authorised,
2. The precise exemption relied upon under Schedule 3 of the Legal Services Act 2007 that permits this individual personally to conduct litigation and sign these documents in these proceedings (if relying on a court order, provide the sealed order; if relying on an enactment, identify it precisely).

For the avoidance of doubt:
• Preparing, signing, filing, or serving a Directions Questionnaire is an act of conducting litigation, a reserved legal activity.
• Practice Direction 22 requires the signatory’s full name and capacity when signing on behalf of a party; a firm’s name or initials alone are not sufficient for verification of authorisation.
• Following Mazur v Charles Russell Speechlys LLP [2025], unqualified employees may assist but cannot themselves conduct litigation unless authorised or exempt.

Action required:
• Confirm the above within 7 days.
• Re-file and serve a compliant N180 personally signed by an authorised (or exempt) individual, with their full name and capacity clearly stated. Please also identify the individual who signed the accompanying covering letter and confirm their authority.

Costs and regulatory notice:
If any document was signed by a person not authorised or exempt, or must be re-filed/served to correct the signatory’s identity/status, I, as a litigant in person, will treat this as unreasonable conduct. In line with Mazur and CPR 27.14(2)(g), I will invite the Court, in its discretion, to order the Claimant to pay the Defendant’s costs caused by your firm’s irregular conduct and, if appropriate, to consider wasted costs against representatives.

Further, carrying on a reserved legal activity without entitlement is a criminal offence under the Legal Services Act 2007. If any unauthorised conduct of litigation has occurred, I will report the matter to the Solicitors Regulation Authority without further notice and reserve the right to place this correspondence before the Court.

Yours faithfully,

[Full Name]

[Postal Address]
[Email]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #11 on: »
Thanks for your help and support, email sent!

Now I got another letter by post dated 30/09/2025 "Notice of Proposal Allocation to the Small Claims Track" in the Civil Naional Business Centre with an Important Notice: "If you do not comply with this otice the court will make such order as appears to be appopriate. This could include striking out the claim or entering judgment.
it has attached the N180 questionanaire just filled with the nae of the court and the claim number filled by hand but nothing else.

and it saying I must complete the Form N180 and file it with the court office by 17 october 2025.

Please let me know how to proceed .

Thanks.

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #12 on: »
https://www.ftla.uk/announcements/posting-images/#new tells you how to post images

The forum is full of instructions on how to deal with the N180

Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
« Last Edit: October 10, 2025, 07:55:55 am by jfollows »

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #13 on: »
Thanks for your help and guidance, I just sent the email with the N180.
What Happen next ? What Should I do if they call me for a mediation? or If they take me to court?

Re: how to deal with Claim Form 2 // from CEL - July 04
« Reply #14 on: »
You will get an appointment for medication call. Just follow the advice I will give below.

You have been taken to court! You are now in the court process. However, the odds of you actually having to go to a hearing are slim to none.

For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.

After the mediator calls back...

If identified and authority confirmed:

Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.

If no/unclear authority:

Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain