Author Topic: Smart parking ltd, unauthorised parking, Cardiff gate retail park  (Read 384 times)

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Hello everyone,
I just received a letter from HM courts and tribunals about a parking invoice that was issued in 2021. I disputed the invoice back the company as they never sent it to me in the post and only heard about it originally when I received a letter from a so called debt collection agency. I had contacted smart parking and told them but they didn't want to know and kept referring it to the debt collection even when I asked for proof that they had ever sent me a letter in the first place. In the end they failed to provide the proof or reply to the last email so I had left it at that. 3 years on they went back to a different collection agency and are back to their old tricks but I ignored it this time until now when I receives the letter from HM courts. Not sure what to do and any help would be appreciated. Thank you
« Last Edit: December 14, 2025, 02:06:44 am by Mrl »

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Re: Hm courts and Tribunals
« Reply #1 on: »
We held a seance and managed to contact the late Doris Stokes. She thinks that this "letter" from HMCTS might be a claim form. She also said that there is a sticky hidden at the top of this forum with "READ THIS FIRST" in the title, although unfortunately she was unable to advise what should be done with that thread.

I am responsible for the accuracy of the information I post, not your ability to comprehend it.
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Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #2 on: »
Hi, sorry new to this. Yes it a claim form from HM courts.

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #3 on: »
Was the driver identified in any contact with Smart?

Do not speak to any of these people, everything in writing.

You must always refer to "the driver" only.

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #4 on: »
Hi, sorry new to this. Yes it a claim form from HM courts.
So please show it to us, obscuring your personal details, the claim number and the password.

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #5 on: »
The ONLY thing we need to know right now is the Issue Date of the N1SDT Claim Form that has the Particulars of Claim (PoC) on it. I can already tell you that it has been submitted by DCB Legal and that it is signed by David Croot on the back. And that's without even having seen it because "Doris Stokes" told me so.

Once you tell me that, I will give you all the advice you need on how to respond to it. If you follow that advice, I can guarantee with greater than 99.9% certainty that you will not be paying a penny to (not so) Smart Parking. If you don't want to follow the advice and end up FUBARing this, the be my guest.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #6 on: »
Please read the "READ THIS FIRST" post and update accordingly, including showing us the actual claim form.

Whilst it can be tempting, members should not provide advice based on assumptions.

(Let's not forget it isn't long since Smart suddenly ditched the BPA in favour of the IPC and changed their PCN templates - they could easily do the same with their law firm of choice)

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #7 on: »
Hi, sorry took a while but think I figured out how to post a pic
« Last Edit: December 16, 2025, 11:13:03 pm by Mrl »

« Last Edit: December 16, 2025, 11:17:13 pm by Mrl »

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #9 on: »
With an issue date of 2nd December, you have until 4pm on Monday 22nd December to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 5th January to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

MCOL CPR16.4 only defence

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #10 on: »
Hi, thank you very much b789. Much appreciated. I will send that tonight whe  home from work. How long before they reply to the defence as will be away for 2 weeks over xmas and wouldn't want to miss anything that has to be replied to within a short amount of time

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #11 on: »
There is nothing you will need to respond to until later. Anything received now is just for filing. Go and enjoy your Xmas break.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #12 on: »
Thank you. Have a good xmas and happy new year
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Re: Smart parking ltd, unauthorised parking, Cardiff gate retail park
« Reply #13 on: »
Hi b789, hope you had a good new year. I've recently received an email stating the following:

"Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim"

What would be the next step?

Thank you