Free Traffic Legal Advice

My Case:

Operator: UK-CPM (IPC Member)

Location: Reading Link Retail Park

The Issue: Max stay 4 hours. I stayed 4 hours 04 minutes.

Admitted Facts: In their rejection letter, UK-CPM explicitly admitted: "As your vehicle was on site for 4 hours and 4 minutes, this was an overstay of 4 minutes."

Defense: I am arguing this is within the mandatory 10-minute Grace Period (IPC Single Code of Practice, Clause 5.2 / Annex B).

What I have done so far:

Appealed to UK-CPM as Driver (mistake, but done before i found this website). REJECTED.

They have offered the IAS appeal.

Plan A executed: I have sent a formal complaint to the Landowner (Sorbon Estates / Marcus Smith) today, citing the grace period.

My Question: what do i do now

Images:
https://postimg.cc/gallery/Zyb5T4z

Other notes;

Reading Link Retail Park is quite a large site.

The CPM NtK clearly contains ANPR photographic evidence which relates ONLY to the entry and exit of the vehicle in question and NOT to the actual period of parking.

As such the wording of the PCN is completely contradictory in nature - The notice states 'that by parking on site you are bound by the terms and conditions' etc but clearly your time on site is not 100% time spent parking - so the notice itself is clearly dysfunctional as it is unclear what you are actually being accused of - the NtK continually references 'parking' rather than 'time on site' - the two are not one in the same.

Given the time of year, (a Friday just before Christmas) the site was very busy which almost certainly means that it would be impossible to enter the site / find a space / park and then reverse vehicle from space / leave site inside 4 minutes.

Thanks all for giving me your time and for replying, the plan worked, i received an email from the landowner this morning where they cancelled the charge and apologised!

Well done, good to see the retail park intervening.

If you do write to UK-CPM, do so as a complaint, as this forces them to reply.