Uploading on behalf of a friend.
Looking for advice on a Euro Car Parks PCN.
I received a parking charge after visiting a retail park petrol station late at night. I was a genuine paying customer at the petrol station and have a receipt showing I bought items from the shop.
My understanding is that the site normally allows a much longer stay, but at night there is apparently a 10-minute limit. The petrol station was open and trading, so I feel 10 minutes is unreasonable for a customer to enter, park, browse, queue, pay, and leave safely.
One of my main concerns is that the signage was not illuminated and I couldn’t read the terms in the dark. The 10-minute restriction seems to be a significant term, but I don’t think it was clearly visible at night.
Do these sound like valid grounds for appeal, and is there anything else I should include? Has anyone had success challenging a PCN in similar circumstances?
To clarify, they bought fuel and cigarettes from the petrol station then parked in the car park for the supermarkets - not the petrol station.
