Free Traffic Legal Advice

Hi,

The driver has been parking in the same Euro Car Park for the past 18 months or so. It has an ANPR system and when you approach the ticket machine, the charge was £2.60 for 24 hours. The driver would enter their registration and tap her card and when the ticket has been printed place this on the windscreen.
At some point, this was changed and it now has a 4 hour stay for £2.00 and a 24 hour stay for £2.80. The default selection was for 4 hours and the driver simply continued the same process and entered her registration and tapped the car against the machine. They didn't look at the ticket as they have been doing this same process for the last 18 months. There was only a slight variant of the costs on the notice board with no other notification that fees had changed. They've now sent me 6 charges of £100 each. I appealed this by explaining that there was minimal updated info to users, especially users who have been long term parkers and would have no need to check the prices every day. I also highlighted that they introduced a 4 hour stay as the minimum stay, the driver did pay for a ticket each time but wasn't aware that it was for only 4 hours and not the previous 24 hours.
Euro Car Parks have replied rejecting the appeal and telling me that I will need to raise this with POPLA. Does anyone have any advice on how I should raise the appeal? I absolutely can't afford to £600 on parking fees for this, so any help would really be appreciated.

Thanks

Apologies, I've appealed all but only had the 1 rejection so far but I anticipate the others to be rejected as it's the same appeal for each ticket.
There is no signage on the entrance or any other area of the car park, the only change is on the machine board. I do have photos but they seem to be too large to add to this post. This change only happened a month ago so I'll be able to get a photo of the main entrance as there is still no sign up and it's been less than 4 months since they implemented it

Yes, I did read it but was having problems setting up an account with imgur. I was looking at an alternative, but I got called onto something with work. I'll get it done now

Apologies, I'm having a very bad Friday. I think I've got it now...

Here's the picture of before

http://

Here's what changed

http://

I'm away this weekend, but I'll get that including the entrance when I'm back on Monday. I really appreciate all this help, thanks again

I've managed to get the additional pictures

Here is the front of the car park. It only shows the new 24 hour rate, but doesn't show anything about them introducing a new 4 hour rate that is the default payment when getting the ticket



Nothing on the gate either...



Wider shot of the payment machine



Ultimately, a ticket was bought every day as per usual but because the default payment was for a 24 hour slot they introduced a new payment scheme including a raise in the 24 hour price but also a minimum payment for 4 hours which is what the machine defaults at.

That's great. Have you appealed any of those PCNs yet? Have you tried to get the landowner to get the the PCNs cancelled

It will be a life learning experience for you. Can you show us one of the Notices ti Keeper (NtK) redacting only your personal details, the PCN number and your VRM. We need to see all dates and times and the location information.

Also, can you show us exactly what you put in your appeal to ECP. Once we've seen that, we can put together a POPLA appeal where this should be cancelled.

Even if POPLA do not accept an appeal (they are beholden to their paymasters, the very companies they are adjudicating on) it means nothing and this will lead to a county court claim where, I can claim with 99% certainty, the case will wither be struck out or discontinued. Even if you were a 1 percent that made it all the way to a hearing, it would win.