Hmmm, there's no helping some people.
The keeper has received an email from someone called Emily Maloney (Litigation Support Associate) DCB Legal Ltd. (see below). The keeper forwarded a ZIP containing 5 PDF files:
- Appeal and response to appeal : Contains copy of appeal sent by keeper and the response to appeal.
- Images : images of car entering leaving car park with time stamps.
- Notices : a copy of the original notice.
- Signs : photos of signs from the car park.
- Sitemap : a sketch of car park layout
I asked the keeper if the previously suggested email had been sent, but apparently not!

They are abroad at the moment, and due back in about three weeks.
The email below was dated "31/07/2025", and gives 30 days to pay, or a Claim will be issued, which suggests that no harm has been done.
I haven't had a chance to redact all the PDFs, and not altogether sure how I can do that anyway. I'll try and sort that out in case any of it needs to be seen.
The case does relate to one I recall helping with on Pepipoo, where ECP were issuing notices for a Car Park called Sussex House in Crawley, West Sussex. This is a building that was demolished over a decade ago I believe, to be replaced by a Morrisons Superstore, Travelodge and car park. ECP seemed to be continuing to issue notices on the old address. There are now newer websites appeared that refer to the new building as Sussex House, but these were not present at the time of the original notice.
Information on old Sussex House building:
https://www.wessexarch.co.uk/sites/default/files/62680%20-%20Sussex%20House%2C%20Crawley.pdf
This is the new website, and WayBackmachine suggests this appeared and was crawled the first time in May 2022, which is two months after the original notice, and I wonder if notices being appealed on wrong location were why this was created at the time:
https://www.fidumpm.com/portfolio/sussex-house/
Anyway, what if anything should be done now, or can things wait until the keeper has returned to the UK?
Dear XXXXXXXXXXXXX
We write in response to your correspondence received in our office.
As per your request, please find attached the evidence DCB Legal hold concerning the Parking Charge issued. If there are any documents that you have requested, but that are not enclosed with this email, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute.
Having considered your response, our position in respect of this matter remains as per our Letter of Claim.
You now have 30 days from the date of this email to make payment of the outstanding balance of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.
Payment can be made via bank transfer to our designated client account: -
- Account Name: DCB Legal Ltd Client Account
- Sort Code: 20-24-09
- Account Number: 60964441
You must quote the correct case reference (XXXXXXXXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.
Kind Regards,
Emily Maloney
Litigation Support Associate
DCB Legal Ltd
Tel: 0203 434 0433 | DX 23457 Runcorn
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The information contained in this message and any attachments is confidential and may also be privileged. If you are not the intended addressee you may not disclose, distribute or further copy or use this communication or the information in it. If you have received this communication in error please notify us as soon as possible and delete the message. All reasonable steps have been taken by us to ensure that this message is free from viruses. We do not accept liability for any loss resulting from corruption or alteration of data or importation of any virus as a result of receiving it. Unless the contents of this message relate to legal advice given to a client of the firm in accordance with instructions or correspondence in a client transaction the views expressed in this electronic communication may be personal opinions of the author for which DCB Legal Limited accepts no liability.
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