Author Topic: DCBL - G24 - Letter before claim - close to 6 year mark  (Read 725 times)

0 Members and 85 Guests are viewing this topic.

DCBL - G24 - Letter before claim - close to 6 year mark
« on: »
Hi all,

I'm helping a nervous friend out and wanted to see if I've advised correctly.

Car parked in Homebase on 11th September 2019. The keeper/and driver didn't appeal the initial PCNs and forgot about it till recent DCBL letters in November 2024. We played the ignore game to keep the time ticking.


Letter of Claim dated 20th March received.

The following appeal sent on 17th April.

Dear Sirs,

Your Ref. ############
Proposed Legal Proceedings
Claimant: DCB Legal Ltd


I acknowledge receipt of your Letter Before Claim.

The alleged debt is disputed, and I will vigorously defend any court proceedings should they be initiated.

The alleged incident in question dates back to 2019 at a Homebase car park that has since closed. I was not the driver at the time, and your client cannot hold me liable as the Notice to Keeper issued failed to comply with the requirements of the Protection of Freedoms Act (POFA) 2012. Furthermore, the driver was acting as a carer for a Blue Badge holder who was undergoing cancer treatment in 2019, and the Blue Badge was correctly displayed at the time. (All pictures of blue badge with dates attached)

I am currently seeking independent debt advice and, in accordance with the Pre-Action Protocol for Debt Claims (2017), I formally request that this matter be placed on hold for an additional 30 days.

Additionally, I note that the amount claimed has been significantly inflated. The Government has previously referred to such practices as "extorting money from motorists." Under the PAP, I request clarification on the following points:

Does the additional £70 charge represent a ‘Debt Recovery’ fee? If so, is this amount net or inclusive of VAT? If VAT is included, please explain why I am being asked to pay the operator’s VAT.

Regarding the principal sum of the alleged Parking Charge Notice (PCN): Is your client claiming this amount as damages, or will it be pleaded as consideration for parking?

I look forward to your response.

Yours faithfully,


Response from DCBL dated 8th May

We write in response to your correspondence received in our office dated 17/04/2025.

We now respond to the same as follows.

The parking charge has been issued due to exceeding the maximum duration of stay permitted at the site. The signs on site would have clearly outlined the terms and conditions of the site.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

Schedule 4 (4)(1) of the Protection of Freedoms Act 2012 (“the Act”) states “The creditor has the right to recover any unpaid parking charges from the keeper of the vehicle”. For the purpose of the Act; “keeper” means the person by whom the vehicle is kept at the time the vehicle was parked, which in the case of a registered vehicle is to be presumed, unless the contrary is proved, to be the registered keeper. The DVLA confirmed that you were the Registered Keeper at the time the parking charge was issued and as no transfer of liability has been received by our Client, they have the right to recover the parking charge from you as the Keeper of the vehicle.


The Parking Charge letter was issued to you on 18/09/2019. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. However, in Parking Eye Ltd v Beavis, it was found, both at County Court and Court of Appeal level, that appealing a Parking Charge on the basis that the amount is not a genuine pre-estimate of loss is, in fact, not a successful legal defence.

The sum added is a contribution to the actual costs incurred by our Client as a result of your non-payment. Our Client’s employees have spent time and material attempting to recover the debt. This is not our Client’s usual business and the resources could have been better spent in other areas of the business. Had you of paid as per the Contract, there would have been no need for recovery action so the amount due would not have increased. 

For the avoidance of doubt, the outstanding balance consists of £100.00 for the breach in contract as per the signage displayed on site, and £70.00 debt recovery fee.


The HMRC ‘VAT Supply and Consideration manual’ (VATSC06140), confirmed that parking charge falls out of the scope of VAT.


WITHOUT PREJUDICE.

I can confirm our Client would be agreeable to £70.00 in full and final settlement of this Claim. The current outstanding balance is £170.00.


You now have 30 days from the date of this email to make payment of £70.00. Failure to make payment may result in a Claim being issued against you without further reference. 

   

Payment can be made via our website www.dcblegal.co.uk, by calling our office on 0203 838 7038 or via bank transfer: 

   

DCB Legal Ltd Client Account  

Sort Code: 20-24-09  

Account no: 60964441  

   

When making payment please ensure you include the following reference number, 121960.11645D, to enable us to allocate it to the correct case.


Kind Regards,

Naieeda Haque
Administration Associate
DCB Legal Ltd
Tel: 0203 434 0433 | DX 23457 Runcorn


30 days from their letter brings us to 7th of June 2025. We will have a further 3 months till we are timed out. What else can we keep doing or should we expect the court letter and get ready to defend?

Thanks
« Last Edit: May 09, 2025, 03:30:37 pm by Fazzy »

Share on Bluesky Share on Facebook


Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #1 on: »
You can keep playing LoC ping pong with them but it really wouldn't mater if they do issue the claim as it will either be struck out or discontinued anyway once defended.

Just keep querying something in the response at 30 days each time, reminding them that you are also seeking debt advice. If they do issue a claim, show us the claim form, redacting only your personal details, the claim number and the MCOL password. Leave all dates showing.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
Like Like x 1 View List

Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #2 on: »
...or should we expect the court letter and get ready to defend?
Yes.

They are raising claims - there's an active one in the forum currently...

You state the NtK wasn't PoFA compliant - how, exactly?

Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #3 on: »
...or should we expect the court letter and get ready to defend?
Yes.

They are raising claims - there's an active one in the forum currently...

You state the NtK wasn't PoFA compliant - how, exactly?

I just went by others post from around that time and hoped for the best as we didn't have PCN to hand when my friend asked for help following the DCBL letters. They have now sent a copy of the initial PCN though with their latest response. https://ibb.co/XxSV8k7g



Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #4 on: »
I just went by others post from around that time and hoped for the best...
Hmmm... At a quick glance appears to be PoFA compliant.

The appeal noted something about blue badge - did the terms of parking allow additional time for those with protected characteristics?

Indeed, do you have pictures of the signs - they seem to suggest the £70 'debt charge' was displayed?

Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #5 on: »
I just went by others post from around that time and hoped for the best...
Hmmm... At a quick glance appears to be PoFA compliant.

The appeal noted something about blue badge - did the terms of parking allow additional time for those with protected characteristics?

Indeed, do you have pictures of the signs - they seem to suggest the £70 'debt charge' was displayed?

I'm afraid not. The homebase shut down a good few years ago. This is the only picture I can find on google maps from 2016 here

https://ibb.co/zhS0vNS5
« Last Edit: May 09, 2025, 08:30:15 pm by Fazzy »

Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #6 on: »
Why not submit a Subject Access Request to G24 Ltd?

What efforts have they made over the last 5+ years to prosecute* this matter?

* continue with (a course of action) with a view to its completion.

6 years is not a target, it's a ceiling


Re: DCBL - G24 - Letter before claim - close to 6 year mark
« Reply #7 on: »
Why not submit a Subject Access Request to G24 Ltd?

What efforts have they made over the last 5+ years to prosecute* this matter?

* continue with (a course of action) with a view to its completion.

6 years is not a target, it's a ceiling

Thank you. I will get my friend to send the SAR.

I will wait to closer to the 30 days mark and send in response using this template from another poster and also ask for pictures of the signage.




Respond to DCB legal at info@dcblegal.co.uk and CC yourself as follows:

Quote
By email to: info@dcblegal.co.uk

[Your Name]
[Your Address]

[Date]

Dear Sirs,

Re: Letter of Claim dated | Your Response dated [Insert Date]

I write further to your correspondence in reply to my email dated .

Regrettably, your response is entirely unsatisfactory and falls materially short of your obligations under the Pre-Action Protocol for Debt Claims (PAPDC).

Contrary to the requirements of Paragraph 5.1 and Annex 1 of the Protocol, your response to my legitimate and reasonable questions was vague, evasive, and non-specific. I remind you that one of the key aims of the PAPDC is to promote early engagement and exchange of information to avoid unnecessary litigation. Your failure to provide proper clarification frustrates that purpose and may amount to unreasonable conduct.

In particular:

1. Debt Recovery Surcharge:

You have failed to provide a specific contractual or legal basis for the £70 add-on per PCN. Simply stating that “you would have been made aware of this through signage” is both insufficient and misleading. You have also failed to identify whether this is a genuine third-party cost or simply a fictitious uplift to profit from litigation. The claim that this charge "does not include any VAT" fails to address whether it should, and whether it has been accounted for correctly in line with HMRC regulations, particularly if no third party has been paid.

2. Nature of the Principal Sum:

You confirm that the parking charges are pleaded as damages for breach of contract, yet elsewhere in the same letter you assert that a contract was formed by the act of parking, implying a fee for service. This internal inconsistency raises further questions as to the legal basis upon which the claim is brought.

3. Chronology and Status of Notices:

You assert that Notices to Keeper were sent between 2019 and 2020. You also claim the reminders stated that legal action “may be taken.” However, you fail to explain the reason for the substantial delay between those notices and your current Letter of Claim in 2025, which appears designed to aggregate and inflate claims that should have been addressed contemporaneously.

Moreover, you imply that this matter is now urgent, yet your client took no action for over four years. If a claim is issued, I reserve the right to raise arguments of abuse of process and/or cause of action estoppel.

4. Inaccurate and Misleading Statements:

Your letter contains inconsistencies regarding the quantum of the alleged debt. The fact that the three PCNs in question carry different base sums (£70 for one and £100 for two), yet all have a uniform £70 surcharge, further demonstrates the arbitrary nature of the added fees and the lack of transparency in your calculations.

Final Warning

If you are unable or unwilling to provide a full and accurate response to the questions I have raised, in compliance with the PAPDC, I will have no hesitation in bringing this conduct to the attention of the Solicitors Regulation Authority (SRA). The use of mendacious and boilerplate tactics to pressure payment of questionable debts raises serious concerns under the SRA Principles and Code of Conduct, in particular:

• Principle 1: Upholding the rule of law and the proper administration of justice;
• Principle 2: Acting with integrity; and
• Principle 5: Acting in a way that encourages equality, diversity and inclusion, particularly in matters involving vulnerable parties or long-outstanding claims.

Please treat this letter as a formal notification that your response is non-compliant with the Pre-Action Protocol and that further failures may be referred to the appropriate regulatory authorities. I also reserve the right to present this correspondence to the court, should your client pursue proceedings.

Yours faithfully,