Author Topic: Dcb claim smart parking  (Read 5656 times)

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Dcb claim smart parking
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I have recently received a claim from DCB regarding an alleged parking overstay issued by Smart Parking in 2022. Along with this, I also received a letter from DCB stating that I had overstayed in a car park. Unfortunately, all of this correspondence was sent while I was away on holiday, and I only became aware of it upon my return. This has caused me significant stress and worry, especially as I had no prior opportunity to address the matter in time. [ Guests cannot view attachments ]
« Last Edit: August 29, 2025, 07:12:36 pm by LoyalD »

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Re: Dcb claim smart parking
« Reply #1 on: »
Please post the claim form, redact your name and address, claim no, and MCOL password. If it was issued by DCBL, then as long as you defend it with help from here it will most likely be discontinued.

Re: Dcb claim smart parking
« Reply #2 on: »
Hi,
I am having trouble posting the letters
https://imgur.com/a/v6jjVyj
« Last Edit: August 29, 2025, 11:48:21 pm by LoyalD »


Re: Dcb claim smart parking
« Reply #4 on: »

Re: Dcb claim smart parking
« Reply #5 on: »
Hi, we're you able to dee the documents?

Re: Dcb claim smart parking
« Reply #6 on: »
Yes, but you haven't posted the most important one, the actual claim form!

Re: Dcb claim smart parking
« Reply #7 on: »
You can safely ignore everything from DCBL. They are powerless debt collectors whose only ability is to try and persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Come back when you receive a Letter of Claim (LoC) from their sister company of bulk litigators, DCB Legal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Dcb claim smart parking
« Reply #8 on: »
Quote
Come back when you receive a Letter of Claim (LoC) from their sister company of bulk litigators, DCB Legal
A claim has already been issued, one of the uploads is a court document.

What we need to see is the Claim Form.

Re: Dcb claim smart parking
« Reply #9 on: »
https://imgur.com/a/iGYCoC4
This is the claim form.
Thank you to everyone who have  offered advice. I am reading all the information.  I just pray I get them off my back

Re: Dcb claim smart parking
« Reply #10 on: »
With an issue date of 19th August you have until 4pm on Monday 8th September to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Monday 22nd September to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

MCOL CPR16.4 only defence

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the court considers it disproportionate and not in accordance with the overriding objective to allot to this case any further share of the court's resources by ordering further particulars of claim and a further defence, each followed by further referrals to the judge for case management.

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 5 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Dcb claim smart parking
« Reply #11 on: »
Thank you, I have completed the MCOL online. Do I just wait for them to reply and does this mean that DCBL will be notified of my application?

Re: Dcb claim smart parking
« Reply #12 on: »
DCB Legal, not DCBL, will get your defence. They are different companies.

You will in due course get their N180 form, will have to complete and send your own N180, and will have a mandatory mediation call in which you will offer £0. Plenty of similar cases documented here.
« Last Edit: September 02, 2025, 08:26:42 pm by jfollows »

Re: Dcb claim smart parking
« Reply #13 on: »
Thank you,I will go and have a read about N180 and how to complete it. I hope it is straight forward.  I am so grateful for everyone's help

Re: Dcb claim smart parking
« Reply #14 on: »
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain