Author Topic: CPM - PCN online appeal denied - advice for IAS  (Read 9164 times)

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Re: CPM - PCN online appeal denied - advice for IAS
« Reply #15 on: »
Well, if I do not appeal to IAS, what else can I do?

CPM declined my appeal and said the PCN stands...

You can give the IAS a shot but I can't be bothered wasting my time on putting one together for you. Maybe someone else can give you a suggestion.

My advice is wait nd see if/when they issue a Letter of Claim (LoC) followed by an actual claim issued through the CNBC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #16 on: »
If you're appealing, draft something up on the basis of the poor signage and unclear site boundaries. Put them to proof that the land upon which the driver was parked was part of the premises in question.

Use images to highlight the fact that it is not at all obvious that the area in which the driver parked is an area covered by the operator. You could also seek to show that the driver would not even have seen the sign they are relying on, it being round the corner from where the car was parked, a fact compounded by a lack of entrance signage.

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #17 on: »
Hello again,

Update - I have now received a Debt Recovery notice (attached).

Horrible to receive this, as I know the car was outside the permit area. But they don't even give a change to refute...

Should I now wait for what comes next? Or is there something I can do now?

Thank you!


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Re: CPM - PCN online appeal denied - advice for IAS
« Reply #18 on: »
Ignore Debt Recovery Plus - they're not interested in any conversation that doesn't involve payment. File and ignore. You're waiting for a Letter of Claim, or a Claim Form from the county court.

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #19 on: »
Ignore Debt Recovery Plus - they're not interested in any conversation that doesn't involve payment. File and ignore. You're waiting for a Letter of Claim, or a Claim Form from the county court.

Hello,

I received another Debt recovery, but nothing else.

In the meantime, I moved house in March. I have updated my new address on my car registry. However, I'm concerned that, if it goes to court, they will send letter to my old address and not my current. Does anyone know if they'll check for this?

Thank you!

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #20 on: »
No, they won’t necessarily check, not least because it can mean a default judgement in their favour at court followed by someone taking more effort to track you down at your new address and - hey presto - you have a problem.

You need to send a data rectification notice to CPM or whoever it was who first sent you a PCN.

Quote
instruct them to update their records with your correct address for service and to erase your old address. The words are there for a reason... use them.
« Last Edit: May 26, 2025, 11:40:31 am by jfollows »

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #21 on: »
No, they won’t necessarily check, not least because it can mean a default judgement in their favour at court followed by someone taking more effort to track you down at your new address and - hey presto - you have a problem.

You need to send a data rectification notice to CPM or whoever it was who first sent you a PCN.

Quote
instruct them to update their records with your correct address for service and to erase your old address. The words are there for a reason... use them.

Thank you for the clarification.

Anything specific I need to say? Or just "to advice that my address has changed"?

Regards

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #22 on: »
“to advise”

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #23 on: »
You MUST send a data rectification notice to the DPO of CPM which instructs them to update their records with your current address for service and to erase your old address. The highlighted words are there for a reason, so use them.

Their DPO can emailed at dpo@uk-cpm.com. Make sure you also CC yourself in that email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #24 on: »
You MUST send a data rectification notice to the DPO of CPM which instructs them to update their records with your current address for service and to erase your old address. The highlighted words are there for a reason, so use them.

Their DPO can emailed at dpo@uk-cpm.com. Make sure you also CC yourself in that email.

Thank you! Email sent :)

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #25 on: »
Hello,

I got another letter, now from a legal company (instead of debt collectors).

They are still demanding payment (tried to attached the photo of the letter, but wasn't able to, sorry!).
They say I can pay, or contact to say reasons for no payment.
If no contact (or payment) is made, the next stage will be a Letter of Claim.

Should I reply?
I know I was right and that the PCN should not have been issued.
What is your advice?

They provided a phone number, webchat or a postal address for contact.

Thank you in advance :)


Re: CPM - PCN online appeal denied - advice for IAS
« Reply #26 on: »
They say I can pay, or contact to say reasons for no payment.
If no contact (or payment) is made, the next stage will be a Letter of Claim.

So, It is NOT an LoC and can therefore be shredded and used a hamster bedding for anyone cares.

Come back when they send you an actual LoC.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #27 on: »
They say I can pay, or contact to say reasons for no payment.
If no contact (or payment) is made, the next stage will be a Letter of Claim.

So, It is NOT an LoC and can therefore be shredded and used a hamster bedding for anyone cares.

Come back when they send you an actual LoC.

Hello again,

I have now received a LoC, dated on 23 Oct but only got it today.

Says I need to contact them before the 22 November 2025.


What is your advise?


Thank you in advance!! :)



Re: CPM - PCN online appeal denied - advice for IAS
« Reply #28 on: »
ld be useful if you could either show us an image of the LoC or at least tell us which firm of bulk litigators has sent it.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: CPM - PCN online appeal denied - advice for IAS
« Reply #29 on: »
ld be useful if you could either show us an image of the LoC or at least tell us which firm of bulk litigators has sent it.

Hi,

I tried to upload images before, but it doesn't seem to work. Am I missing something very basic?
The only image icon I see now asks for a URL?


The LoC is from BW Legal.

It says they can only help me prevent legal action if I contact them.
They list a phone number, a website (for payment and payment plans) and a Reply form (again for payments or advise on debt...).

The original PCN was last year.
The car was parked legally, on the free side of the street. I tried to upload google photos of the area that shows where my car was parked, and where the area the PCN refers to started in a previous post (thought the images where uploaded correctly, but now I see they were not).
After I submitted a claim on their website saying that the car was parked correctly, which was visible from the photos they took (the sign for the permit area was not visible where my car was of course, as it was parked meters before...), they said they "understood my view but the PCN stands".
After that, I received several debt collectors letters.
I changed addresses and was advise here (thank you :) ) to tell them about, which I did.

Now, the LoC arrived.

Really appreciate advise in how to respond.

If someone can tell me how to correctly upload images, I can share the letter and the area where the car was parked.

Thank you so much in advance!! :)