Update: Mediation has now been scheduled for 6th May.
The process seems straightforward based on the documentation provided. Am I right in thinking I just need to prepare a brief summary of the defence and confirm my position to settle at £0, as previously advised? If there’s anything else I should be aware of or prepare for, I’d be very grateful for any tips or guidance.
Also, I noticed on MCOL that the full defence document I submitted by email isn’t visible. I did receive an acknowledgment email confirming receipt, but under the “Defence” section it just states: “See document attached in email sent under separate cover. Subject = [claim ref].” Is this normal?
Thanks again for all the support.