Author Topic: Money Owed Court notice - Unpaid PCN - No Clear Signage - Excel Parking Bakers Street Pay & Display Uxbridge  (Read 5205 times)

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Standard advice here is:
Quote
Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
It’s far to soon in the process for anyone to consider your defence.

Following this, the case will be allocated to your local court and the claimant will be given a deadline by which they must pay the court fee. Take serious note of this deadline, because if they don’t pay then the case will be vacated.

You will also have a mandatory mediation session, at which you offer £0 and the session will end. By telephone.

Thank you very much, its very much appreciated.

Couple of quick questions if I may ask:

1. How will I know claimant is given a deadline to pay court fee? Will I be informed of all the steps going forward?
2. Re the mandatory mediation session, will this be with claimant solicitor and someone from Courts & Tribunal Service? Any guidelines for the mediation session and what would happen in that?
3. In the notice I received, it is mentioned twice to serve copies of completed questionnaire to all other parties - first on the notice itself and then at the end of the paper form N180 "You must also send a copy of this form (N180 Directions questionnaire) to each of the other parties in this case". Do I ignore this? Just emailing to those 2 email addresses enough?
4. You saying its far too soon in the process for anyone to consider my defence so I am assuming this notice is a standard next step in the process when someone acknowledges/sends a defence response. Nobody has checked the defence response yet. When do you think that response usually gets checked in the process?
5. Is there a standard process guidelines I can refer to understand the process and next steps?

Kind Regards

1) You will receive an order in due course setting out when the hearing will be, and providing dates by which witness statements must be received, and the hearing fee must be paid. When DCB Legal are involved, they usually before this falls due.

2) If you search on here for mediation/telephone mediation you'll find dozens of threads advising on this. The more other threads you're able to read, the better your understanding of the process.

3) No, you don't ignore it. You send it to the other parties (the claimant, Via their legal firm, and the court) as advised, using the email addresses provided.

4) I'm not sure what you mean about your defence being 'checked'. This is a court claim... The only time anyone other than Excel/DCB Legal would look at your defence would be at the hearing, when the judge would do so. This being a claim managed by DCB Legal, it's very unlikely to get that far.

5) When I get round to writing one, yes. In the meantime, other case threads are a good place to start. The Private Parking Forum on the MoneySavingExpert forums has a good guide in their 'Newbies' thread. Some of their advice differs from ours, but the court process is of course the same.

Don't overthink this. Just submit your N180 DQ as advised. Don't try and send it separately by mail. We have been advising on this for many years.

You will receive notifications for the telephone mediation. It is not part of the judicial process. Not judge or solicitors involved. Just a YTS barely trained "mediator". You offer £0 and it is over in minutes.

You will be notified when the claim is sent to your local county court and then you will receive directions from a judge with all the deadline dates etc.

Your defence has been submitted. If this ever gets as far as a hearing, which is extremely unlikely, you would have to prepare a Witness Statement that basically tells your side of the story in your own words.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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1) You will receive an order in due course setting out when the hearing will be, and providing dates by which witness statements must be received, and the hearing fee must be paid. When DCB Legal are involved, they usually before this falls due.

2) If you search on here for mediation/telephone mediation you'll find dozens of threads advising on this. The more other threads you're able to read, the better your understanding of the process.

3) No, you don't ignore it. You send it to the other parties (the claimant, Via their legal firm, and the court) as advised, using the email addresses provided.

4) I'm not sure what you mean about your defence being 'checked'. This is a court claim... The only time anyone other than Excel/DCB Legal would look at your defence would be at the hearing, when the judge would do so. This being a claim managed by DCB Legal, it's very unlikely to get that far.

5) When I get round to writing one, yes. In the meantime, other case threads are a good place to start. The Private Parking Forum on the MoneySavingExpert forums has a good guide in their 'Newbies' thread. Some of their advice differs from ours, but the court process is of course the same.

Thank you again. Re my 3rd question, I actually got confused with the inclusion of DCB Legal email in the advice because this claim is not managed by DCB Legal, but by ELMS LEGAL LTD. That's why I asked the question whether to send it to other parties and how.

Now I am clear - I send the questionnaire to info@elmslegal.co.uk, and not to the DCB legal email. Correct?

Thanks

Obviously, it was a mistake so, yes, copy in Elms Legal, not DCB Legal.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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Now I am clear - I send the questionnaire to info@elmslegal.co.uk, and not to the DCB legal email. Correct?

Thanks

Yes, apologies, cut/paste error. We get ground down by DCB Legal but in this case it’s someone else.
« Last Edit: July 09, 2025, 07:02:17 pm by jfollows »
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Thank you very much. I have sent the N180 form to both the emails.

Hello guys,

Thanks for your all the support so far dealing with this case.

I attended the mediation call and rejected the mediation offer (they asked for £200). I then received a "Notice of Transfer of Proceedings" from CNBC to local County Court.

Today I received a "Notice of Allocation to the Small Claims Track (Hearing)", hearing is provisionally scheduled for January 2026 at local county court.

There seems to be standard directions in this letter, with a note that claimant has to pay the Trial fee to court by 02nd January. All other points seem to be standard.

What is my next course of action? As per the letter I will be advised a day before whether the hearing is going ahead as planned or if there is any change.

And also to submit copies of all documents and statements to all parties no later than 14 days before the hearing.

How do I proceed now? What should I do?

Would you need to see a copy of this notice OR it's a standard copy?

Kind Regards
 


Worth showing us a copy just to check there's nothing untoward on there that you might have missed.

All standard stuff. You can bet that DCB Legal will discontinue just before the deadline for them to pay the £27 trial fee. Nothing else for you to do now unless you receive a copy of a Witness Statement (WS) from DCB Legal (unlikely), in which case we would need to see it and would advise on how to produce your own.

AS requested above, please show a copy of the Notice of Allocation with all the order points, just incase there is something out of the ordinary.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Worth showing us a copy just to check there's nothing untoward on there that you might have missed.
All standard stuff. You can bet that DCB Legal will discontinue just before the deadline for them to pay the £27 trial fee. Nothing else for you to do now unless you receive a copy of a Witness Statement (WS) from DCB Legal (unlikely), in which case we would need to see it and would advise on how to produce your own.

AS requested above, please show a copy of the Notice of Allocation with all the order points, just incase there is something out of the ordinary.

Sorry, I should have shared earlier.

Here is the G drive link.

https://drive.google.com/file/d/1WSIYFHWrc6Tshv55paP3gabV_3ncpFvi/view?usp=drive_link

I couldn't find the attachment option (I did it few months back but looks like there has been a change on the forum). Anyways searched and found the guidelines hence put it up on the drive.

Hope it works and you are able to access it.

Let me know if you can't then will find another solution.

Thanks a lot.

That's good. All as expected. This will be discontinued just before they are required to pay the £27 trial fee.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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They are pursuing the case further.

I have got the a document pack in post from them. It contains lots of documents - photographic evidences, all the reminders, a defence statement, site plan of restrictive parking (this site plan is not displayed at the parking) etc.

They have also included my appeal (I identified as the driver) which I sent earlier before the legal proceedings, and I think that's my mistake. They have used contents of my appeal in the defence statement.

What are the next steps for me? Is there any hope for me or it's a gone case?

What part of the legal pack I should share here to help prepare my response?

Thanks and Happy New Year.

I have scanned key documents - witness statement, copy of my appeal, and exhibit JB1 - with personal details redacted and have put them on g drive.

Witness Statement (WS)

My Appeal

Exhibit JB1

Key highlights I noticed:

1. WS point 5 and 6 - claiming prominently displaying the signages but they were not. Parking restriction signage was on the adjacent pillar (only on that pillar) and not on the pillar driver parked. They might think that one signage covers the entire row but it would be quite confusing to the user.

2. WS point 6 - included a site plan but that site plan was not displayed in the parking site i.e. not visible

3. WS points 13, 19, 20, 21, 22 - using my appeal against the defendant.

4. WS point 19 - mentioning that parking restriction sign was displayed "near" where defendant parked car. It's not exactly sign was displayed where car was parked. It was near. And that's seen in the photographs also. They do not have any photograph of the sign displayed on that pillar where car was parked. It's only on the adjacent pillar only. I am not sure whether this will hold any value in my defence but one can argue the sign was "near", and not exactly at the spot.

"Claimant would note that the sign showing that parking is restricted to E-Permit holders only can be seen in the contravention photographs taken when the parking charge was issued, near where the Defendant had parked their vehicle and therefore would have been visible to the Defendant."

Please help with my response and way forward.

Do I need to submit my statement to the courts before the hearing OR I need to make the statement at the hearing? Hearing is scheduled for 30th Jan.

Regards

 

I thought t this was a DCB Legal issued claim but I see that it is Elms Legal, which is why it was not discontinued. You need to call Reading county court on 0118 987 0500 and confirm that they have paid the £27 trial fee.

We need to see the cover letter that came with that bundle. Jake Burgess invariably states in the cover letter that he may not attend the hearing (he ever does) and that is often his downfall.

Every page is numbered and there are over 40 pages in that bundle from what I can see. Where is their landholder contract that proves standing to operator and issue PCNs at the location?

So, you need to show us everything that came with that bundle/WS, including the cover letter. Also, show us the Particulars of Claim (PoC) as all the previous images have been deleted.
« Last Edit: January 02, 2026, 10:06:20 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain