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Hi all
It seems I/We are not the only ones to have received a claim form for an over 5 year old PCN.
This has caused my partner no end of stress and they suffer from anxiety 😥
I have said i will deal with it on their behalf and honestly have thought of just paying to be rid of it but i believe this is not right.
Iv read i need to submit AoS but have a question. Do you know if i can do this via my Government gateway on their behalf as they do not have one?
The issue date is 16/04/2025 so either way i need to get this done asap.
Also any other advice would be appreciated, i have looked across the forum and the community help seems great, have many people reported on if dismissed or winning cases ?
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Im not sure in its relevance but we have heard nothing from anyone for a long time and recently moved when we then got letters from dcb.
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Iv read i need to submit AoS but have a question. Do you know if i can do this via my Government gateway on their behalf as they do not have one?
If they are the defendant, the AoS and subsequent defence etc. will need to be done in their name. You can create an MCOL account for them. -
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Thank you i will get that sorted.
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The Aos is submitted. I'm unsure exactly how to defend this, I currently have zero concrete information other than what is stated on the claim form which isn't too much.
So it's hard to defend without having all the information available and the time frame in which it has been left. Should I contact the company and request more information photos etc?
Any advice is appreciated.
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Please confirm that you submitted the AoS online using the MCOL website?
With an issue date of 16th April, you have until 4pm on Tuesday 6th May to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 20th May to submit your defence.
If you wanted to submit an AoS then you should have followed the instructions in this linked PDF:
https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0
Otherwise, here is the defence and link to the draft order that goes with it. You only need to edit your name and the claim number. You sign the defence by typing your full name for the signature and date it. There is nothing to edit in the draft order.
When you're ready you combine both documents as a single PDF attachment and send as an attachment in an email to claimresponses.cnbc@justice.gov.uk and CC in yourself. The claim number must be in the email subject field and in the body of the email just put: "Please find attached the defence and draft order in the matter of G24 Ltd v [your full name] Claim no.: [claim number]."QuoteIN THE COUNTY COURTClaim No: [Claim Number]BETWEEN:
G24 Ltd
Claimant
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[Defendant's Full Name]
Defendant
DEFENCE
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.
2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not comply with CPR 16.4.
3. The Defendant is unable to plead properly to the PoC because:(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16(7.5);
(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;
(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts)
(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;
(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;
(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;
(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.
4. The Defendant attaches to this defence a copy of a draft order approved by a district judge at another court. The court struck out the claim of its own initiative after determining that the Particulars of Claim failed to comply with CPR 16.4. The judge noted that the claimant had failed to:(i) Set out the exact wording of the clause (or clauses) of the terms and conditions relied upon;
(ii) Adequately explain the reasons why the defendant was allegedly in breach of contract;
(iii) Provide separate, detailed Particulars of Claim as permitted under CPR PD 7C.5.2(2).
(iv) The court further observed that, given the modest sum claimed, requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, the judge struck out the claim outright rather than permitting an amendment.
5. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim for the Claimant’s failure to comply with CPR 16.4.
Statement of truth
I believe that the facts stated in this Defence are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.
Signed:
Date:
Draft Order for the defence
Is the address on the claim from the defendants current address? If not, the AoS should have been made using the correct current address. I suggest you immediately send the G24 and DCB Legal DPO's a Data Rectification Notice (DRN) instructing them to update their records with your current address for service and to erase the old address. The highlighted words are there for a reason... use them. -
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Thank you, yes I followed the AoS instructions from the PDF from another post you had the link to. Thank you for the draft and defence template.
Honestly, I can't believe this, The strain emotionally on my partner has been crazy and I can only imagine others in similar states but without support would either pay or set up payment plans they cannot afford. -
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Update to this thread
Received a letter from DCBL shortly after submitting form, stating they disagree and basically their client has instructed them to pursue in court.They did not answer anything.
Later received N180 form via post dated 30 June.
I have responded using my own fowm not the one supplied, I downloaded from link below and discarded paper copies.
https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Following advice from member @b789 on another thread,
I have used the following answers to some of the less obvious questions:
• The name of the court is "Civil National Business Centre".
• To be completed by "Your full name" and you are the "Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question.."
• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the signature.
When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC yourself. Make sure that the claim number is in the subject field of the email.
Hope you don't mind be reposting your advice b789, but wanted to update for anyone looking. -
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Mediation call incoming. I will offer £0 pounds and ask that they cease proceedings.
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Had a mediation call, for anyone that is worried, don't be the guy on the phone, he was polite and if anything sounded a little bored with his job,He explained the reason for the call etc and that DCB legal offered to settle for £250.
I said I offer zero pounds and ask that they cease the proceedings. Guy said ok, I will let them know and will give me a call back in 10 minutes or so.
Call back and said they would not accept and would proceed to court, I thanked him and said That's fine.
So will now await the next step, which I expect will be a date for the local court. I will keep you all updated. -
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Update: Received a letter today, October 07th 2025.Dated 13th Septemberv2025
Notice of transfer of proceedings
To all parties
This claim has been transferred to the county court at Medway for allocation. On receipt, the file will be referred to a procedural judge who will allocate te claim to track and give case management directions. Details of the judge's decision will be sent to you in a notice of allocation.
I will keep updated. -
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Update: Received letter today dated 4th December
Notice of allocation to the small claims Track (Hearing)
Essentially, it states that the case has been allocated to the small claims process and will be heard at Medway Civil and Family Court on 30 April 2026, with an estimated duration of approximately one hour.
It states the claimant must pay the fees for the court by 4 pm on the 2nd of April 2026.
I have been getting a few calls from the claimant, but have ignored them, and some offer emails have also been ignored. -
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If you’re not going to post the notice, what is the deadline for submission of papers such as the Witness Statement?
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It does not say a date, but says
Each party must deliver to the other party and to the court office copies of all documents on which that party intends to rely at the hearing, no later than fourteen days before the hearing. So 14 days before the 30th would be by the 16th April. -
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OK, that’s good, sometimes they ask for papers before the payment deadline.
So 3 April is your calendar date for checking with the court if you haven’t received a notice of discontinuation. -
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