Author Topic: Civil Enfocement letter Aka: ce-sevice.co.uk  (Read 4902 times)

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Civil Enfocement letter Aka: ce-sevice.co.uk
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I received a letter from an unpaid pcn I wasn't aware off as they have dent letters to an old address of mine.


https://imgur.com/a/aIi7On9

Could you please have a look for advise


many thanks.

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Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #1 on: »
You have a CCJ. Have you not noticed? Paying CE will not remove the CCJ and it will remain on your credit record for 6 years causing until financial pain.

You need to immediately contact the CNBC and whilst on the phone find out who, if anyone was acting for CE and on what date the CCJ was filed. Also, whilst still on the phone, you need to ask them to email you the details of the Particulars of Claim (PoC).

Once you know that we can assist. If you do nothing, you are in for a world of hurt.

Why do you think you never received any notice of this? When you moved, did you update your V5C for the vehicle. This is the most common reason for not receiving notifications. Updating your drivers licence does not automatically update your Registered Keeper data. Get that done now, online and only takes a few minutes.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #2 on: »
Hi

I talked to them

https://imgur.com/a/mM9NgVI


what do you think?

please advise
« Last Edit: November 01, 2024, 12:15:22 pm by concoj »

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #3 on: »
Quote
I talked to them
And what did they say? Did you ask them the questions b789 advised you to ask? Did they tell you who was acting for Civil Enforcement? Did they email you a copy of the particulars of claim?

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #4 on: »
Yes I guess I did. I sent pictures proof using imgur

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #5 on: »
Aha, apologies, I'd not seen the bottom image thanks to an advert.

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #6 on: »
Nothing to apologise though, rather thanks for your help

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #7 on: »
Well, those PoC certainly do not comply with CPR 16.4(1)(a). They don’t even state the cause of action.

Can you confirm that the judgment was made on 15th June 2021.

When and how did you find out about the CCJ?

This can be set aside and more likely than not be struck out at the same time, depending on your answer to the above question.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #8 on: »
Thanks b789,

* Yes the admin Shana confirmed today over the phone that the judgment was made on 15th June 2021. I double checked with her as I couldn't find this date on the email she sent.

* Just find out over these days about this CCJ and also discover the information thanks Equifax that confirmed the same judgment day 15th June 2021

 

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #9 on: »
You haven't answered these crucial questions yet:

Quote
Why do you think you never received any notice of this? When you moved, did you update your V5C for the vehicle?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #10 on: »
I suggest you send the following letter to Civil Enforcement Ltd:

Quote
URGENT

Dear Sirs,

CIVIL ENFORCEMENT LIMITED (THE ‘CLAIMANT’)  V [your full name] CLAIM REFERENCE H3GM80Q8

On 24th October 2024, I received the attached letter dated 13th October 2024 from yourselves. This came as a tremendous shock as it is the first and only communication I have received from your company or any organisation representing you in relation to this claim. 

I made immediate enquiries of the CNBC from which I was able to establish that:

1. the claim relates to an alleged parking event in March 2019;
2. the claim form was sent to an old address at which I no longer reside; and
3. if I had been given the opportunity to do so, I would have successfully defended the claim.

I did not receive any pre-claim correspondence, not even a letter of claim as required by the PAP. Nor did I receive the claim form or any particulars of claim and was thus deprived of the ability to defend the claim. Your company is well aware that people move home from time to time. You also know that I did not respond to any communications sent to me at my old address.

This situation is explicitly dealt with in the Civil Procedure Rules which provide at CPR 6.9(3):

(3) Where a claimant has reason to believe that the address of the defendant ... is an address at which the defendant no longer resides or carries on business, the claimant must take reasonable steps to ascertain the address of the defendant’s current residence or place of business (‘current address’).

As your company is a member of the British Parking Association (the ‘BPA’) and is bound by the BPA’s Code of Practice which gives voice to CPR 6.9(3) in the following terms:

24.1c Before serving a Letter Before Claim and prior to the issue of proceedings, Operators must, if no responses have been received to the NtD/NtK/reminder letters, take reasonable endeavours to ensure that the contact details for the person you are writing to are correct.

If your company had taken the actions required by the Civil Procedure Rules and the Code of Practice, my current address would have been found easily, which is obviously what you did before sending your letter dated 13th October 2024. If those actions had been performed at the correct time rather than after judgment, I would not have been deprived of the ability to defend the claim.

By reason of Civil Enforcement's breach of the Civil Procedure Rules, which amounts to an abuse of the process of the Court, the claim form was never properly served and the judgment must be set aside at your expense and the claim dismissed because it is now too late for the particulars of claim to be re-served.

In view of the foregoing, I invite Civil Enforcement Ltd to join with me in an application to set aside the judgment and dismiss the claim, with Civil Enforcement Ltd paying the court fee and no order as to costs.

Please respond to the above offer as soon as possible so that, if the offer is acceptable to you, we can work together to right the wrong that Civil Enforcement has done to me.

To give you a reasonable time to take instructions and for us to agree a suite of documents for the Court, I am willing to defer making a unilateral application to set aside the judgment until 4 pm on Wednesday 13th November 2024. If a joint application has not been made by that time, I intend to instruct a solicitor to apply to the Court unilaterally for an order setting the judgment aside, striking out the particulars of claim, dismissing the claim and awarding costs against Civil Enforcement Ltd on a full indemnity basis.

Pease respond by immediate return.

Yours faithfully,

Use this link to submit the letter (plus a copy of the 13th October letter) as PDF files:

https://www.ce-service.co.uk/submit-a-complaint/

Just state in the "details" section: "Please refer to the attached urgent letter".

Let's see their response, if any, when it arrives. If they agree, do not do anything before we see their suggested draft order. It is crucial that we check it before agreeing as it would not be the first time a defendant had been bamboozled by surreptitious wording.
« Last Edit: November 02, 2024, 11:51:46 am by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #11 on: »

* I had stress with my partner in the past and I wasn’t always at my new postal address.
* I don’t recall the date I updated the V5C
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Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #12 on: »
I will follow your instructions today.

Thank you sooo much

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #13 on: »
You can check the last date that the V5C was updated by checking the bottom of the inside pages for this:



So what was the date your V5C was last updated.

Also, are you suggesting that it is possible that the claim was sent to the correct address at the time but your partner may have withheld or concealed it from you?

Can you evidence that the you were not residing at the address the claim was sent to at that time?
« Last Edit: November 02, 2024, 02:16:18 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Civil Enfocement letter Aka: ce-sevice.co.uk
« Reply #14 on: »
03/05/19

* I don’t know just trying to understand why I wasn’t aware
* I didn’t had another residence only that I wasn’t home all the time

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