Here's a draft for a POPLA appeal - We sometimes advocate something of a 'kitchen sink' approach to POPLA appeals, but given the open and shut nature of the lack of PoFA compliance, I'd be tempted to keep things short and straightforward, and force C.U.P to engage with the issue at hand (or, more likely, withdraw).
POPLA Appeal
[NAME] (Registered Keeper) (Appellant)
-Vs-
Close Unit Protection Services Ltd (trading as CUP Enforcement) (Operator)
Vehicle Registration Mark:[VRM]
POPLA Reference Code: [POPLA REFERENCE]
Parking Charge Notice Number: [PCN REFERENCE]
Case Overview:
I, the registered keeper (“I”/“the Appellant”) of the above vehicle (VRM: _______), received a parking charge notice via post from CUP Enforcement (“the Operator”), which purported to be a Notice to Keeper. I appealed to the Operator, who acknowledged and subsequently rejected my appeal. It is my position that as the registered keeper of the vehicle I have no liability for the parking charge, and that my appeal should therefore be upheld. My appeal is on the following grounds:
1. No keeper liability: the Parking Charge Notice does not comply with the requirements of Schedule 4 of the Protection of Freedoms Act (“PoFA”/“the Act”):
The operator does not not know the identity of the driver and is therefore seeking to recover the charge from me, the registered keeper of the vehicle. In order to be able to recover any unpaid charges from me as the registered keeper, the operator must comply with the requirements outlined in Schedule 4 of the Protection of Freedoms Act 2012. CUP Enforcement have failed to do so. Helpfully, the operator confirmed this in writing, when responding to my appeal:
"The PCN was issued within the required time frame for Non-PoFA notices."
hey have failed to deliver the notice within the relevant period of 14 days beginning with the day after that on which the specified period of parking ended, as specified by 9(5) of the Act.
Date of Parking: 21/12/2024
Date of PCN issue: 02/01/2025
Date of presumed service (2 working days after issue, as per 9(6) of the Act): 06/02/2024
Elapsed time period: 16 days
As CUP Enforcement now concede that they are not seeking to rely on the provisions of PoFA to hold me liable as the keeper, and as there is no evidence as to who was driving, I cannot be held liable for the charge, and my appeal should be upheld.
2. Breach of the PPSSCoP - Misrepresentation
The parking charge notice issued by CUP falsely claimed that CUP Enfocement would be able to hold me liable as the registered keeper, under the provisions of Schedule 4 of the Protection of Freedoms Act, despite the fact they were aware (or ought to have been aware) that they had not complied with the relevant conditions to do so. This was confirmed in their response to my appeal, in which they admitted that they were not seeking to hold me liable under PoFA.
This is in direct contravention of section 8.1.1 (d) of the Private Parking Sector Single Code of Practice, which states:
8.1.1 The parking operator must not serve a notice or include material on its website which in its design and/or language:
a) implies or would cause the recipient to infer statutory authority where none
exists;
b) deliberately resembles a public authority civil enforcement penalty charge
notice;
c) uses prohibited terminology as set out in Annex E; or
d) state the keeper is liable under the Protection of Freedoms Act 2012 where they cannot be held liable.
For the reasons outlined above, it is clear that as the registered keeper I have no liability for this charge, and I request that my appeal is upheld.