Free Traffic Legal Advice

Hi all,

I am writing in regards to a private parking fine that I recently got in Slough. The car park is managed by a green parking.

My situation was that the older ticket was left on display accidentally as the driver had been at the same place the day before.

Secondly on the 31st, the date of the contravention, the driver was planning to pay via the online system, However, what happened was that the Ringgo website would show me an error when trying to sign in using existing details or signing up using new details.

The driver also called the company so they could pay by the phone using the number provided on the signage within the car park. However the system for some reason was also down over the phone and the driver was not able to get through and instead redirected to website.

I've shared the letter that I got with personal information removed and screenshot evidence that the driver tried to register and call on the day to try and get the parking pay and display ticket

Here is the link to the pictures: https://imgur.com/a/e3Y0wHD

Is there any thing else I should say or do for appealing this charge?

TIA

Can we see the back of the notice?

The driver attempted to pay but was unable to... You have mentioned Ringgo and phone payment, but there would also appear to be machines given the driver had a ticket from the day before, did they attempt to pay using the machine?

What did they do when they were unable to pay, did they leave, or park anyway?

I have had to appeal as I didn't get a response within the time - I clarified in my appeal re the fact that the phone line was directing me to the website and website was showing me an error

And secondly the point that I parked the day before too (not overnightt) and forgot to take off the ticket from the dashboard, hence this should not be classed as "expired ticket"

However, my appeal has been rejected and I have updated the Imgur link with the response.

Any help would be appreciated

I believe that this is the location. It is also possible that the land is covered by railway bylaws. I cannot read the red signs in the car park but they could possibly be bylaw warnings. (click image to go to GSV)