Author Topic: Britannia Parking final reminder  (Read 197 times)

0 Members and 2 Guests are viewing this topic.

Britannia Parking final reminder
« on: »
Hi all,

Despite trying our best we have found ourselves in the situation where some advice would be very helpful please.

Britannia Parking sent a parking charge final reminder letter which was issued 30/03/2026. It has only just arrived to registered keeper yesterday....

The parking charge was issued on 10/03/26 they say. Looking through records it has been established that parking was paid for 1h only and not longer. It took a very long time to find parking but as the car park previously had wardens and not cctv, it was thought that 1h will be sufficient for the parking. Turns out they do have cctv now and the whole parkign period was counted as 1h 25min .

Is there anything that should be sent to Britannia Parking at this given moment? I do believe this will now be passed on to DCB or someone to manage. Bit lost on this now.

Image IMG 4087 hosted on ImgBB
ImgBB · ibb.co

Image IMG 4086 hosted on ImgBB
ImgBB · ibb.co

Share on Bluesky Share on Facebook


Re: Britannia Parking final reminder
« Reply #1 on: »
Hi All,

A further update to this.

bwlegal were appointed by Britannia Parking to deal with this. They have now sent a Letter of Claim - final notice before legal actioan escalation giving time to reply until 4th July.

As mentioned in the previous post, due to a silliness of not realising that car park is now covered by cctv, therefore the payment was for 1h only and not 2 hours as they wanted to.

There was no contact with them yet so they do not know who the driver was and they only have details of a registered keeper.

I have uploaded all the documents that we have received today as part of this Letter of Claim pack.

Particulars of debt section in their paperwork states this:

'On 03 March 2026, you were granted a limited contractual license to enter the land known as Basildon - College Way Basildon ("site"), which is managed and operated by our client. In return, you were to abide by certain terms and conditions ("Terms and Conditions") which were prominently displayed on the signage erected in situ by our client. On 03 March 2026, you breached the Terms and Conditions - reason: Failed To Make A Valid Payment ("Breach"). The Breach resulted in our client issuing a Parking Charge Notice ('PCN') on 10/03/2026 which, despite our client's attempts to engage with you and agree a suitable payment arrangement, remains upaid.

Any help would be greatly appreciated please.

Image IMG 5432 hosted on ImgBB
ImgBB · ibb.co

Image IMG 5433 hosted on ImgBB
ImgBB · ibb.co

Image IMG 5434 hosted on ImgBB
ImgBB · ibb.co

Image IMG 5435 hosted on ImgBB
ImgBB · ibb.co

Image IMG 5436 hosted on ImgBB
ImgBB · ibb.co

https://ibb.co/xKftbgQT
https://ibb.co/VWgX406C
https://ibb.co/fhKsCQT
https://ibb.co/nqt0TYZp
https://ibb.co/Z1pFZD4P
https://ibb.co/Gf75c69b
https://ibb.co/h1dqWkBP


Re: Britannia Parking final reminder
« Reply #2 on: »
A Letter of Claim should be responded to, I suggest simply, see
Quote
  the defendant responding within a reasonable time – 14 days in a straight forward case and no more than 3 months in a very complex one. The reply should include confirmation as to whether the claim is accepted and, if it is not accepted, the reasons why, together with an explanation as to which facts and parts of the claim are disputed

Do you have the original PCN from Britannia (not the reminder)? There may be a defence that can be constructed around this. But the driver entered into a contract by parking, did not comply with the terms, and the registered keeper is now being pursued for payment by using the Protection of Freedoms Act to transfer liability from the driver to the registered keeper.

If you do not have the original PCN, you can obtain it by sending a Subject Access Request to Britannia.
« Last Edit: June 12, 2026, 01:24:56 pm by jfollows »

Re: Britannia Parking final reminder
« Reply #3 on: »
There is a final reminder and I will look for the original pcn though I can’t remember if we have actually received it

Re: Britannia Parking final reminder
« Reply #4 on: »
You should submit a Subject Access Request to the parking operator specifically asking for the original PCN.

It is essential that we see it.
Like Like x 1 View List

Re: Britannia Parking final reminder
« Reply #5 on: »
I am sending a subject access request today.

If it takes a long time to arrive, should I then later contact BWLegal requesting more time to reply to a Letter of Claim because of subject access request?

Re: Britannia Parking final reminder
« Reply #6 on: »
No, there is no reason not to respond to the Letter of Claim if you are going to defend this, the time limit only comes with the county court claim which won’t be immediate anyway.

Re: Britannia Parking final reminder
« Reply #7 on: »
I have tried to respond to a letter of claim nevertheless to state that I can’t fully respond without having had an original pcn however their system would not accept it online and asked to message them on live chat instead. I left it at that point.

Britannia Parking has eventually responded to a subject access request. Even though I just asked for the original pcn, they have sent me a whole bunch of documents including pcn. This is the link for original pcn -
Image IMG 6562 hosted on ImgBB
ImgBB · ibb.co

Image IMG 6563 hosted on ImgBB
ImgBB · ibb.co


Their notes that they sent with subject access request show 1 hour payment received but that does not cover full stay -  “ Doesn't cover stay -Paybyphone 100/03/2026 12:07:42 03/03/2026 13:07:42 1hr 0min 0sec 03/03/2026 12:07:48”

Car park was entered 11:45 and left 13:10 according to pcn.

Re: Britannia Parking final reminder
« Reply #8 on: »
The NtK is not POFA compliant so there cannot be any keeper liability.

Re: Britannia Parking final reminder
« Reply #9 on: »
Thank you. So as long as the keeper does not disclose the driver, then the fine would not be enforcable? 🤔