VCS do not issue Penalty Notices at LBA. They issue “Charge” Notices which are simply speculative invoices for an alleged breach of contract.
In the incoming Private Parking Code of Practice Act, this kind of behaviour is going to be outlawed. VCS can dress up their “invoices” to appear as though they are anything but an invoice but that does not detract from the fact that they are issued for an alleged breach of contract under civil law.
This is the wording in the PPCoP that is going to put a stop to the likes of VCS trying to con motorists that they have any authority to pretend they have powers that, in fact, they don’t. The banning of certain words that imply statutory penalties or a level of 'authority' that this rogue industry doesn't have, and will never have:
Annex E: Terminology in parking operator/debt recovery agent communication
E.1 General
"The terminology used in a notice of parking charge must be clear, concisely conveying to the reader what they are being asked to pay, why, how to pay, the consequences of not paying, and how to appeal against the charge, but must not misrepresent to the reader that the parking charge arises from the exercise of the statutory powers of the police or any other public authority. Therefore the notice of parking charge must not use terms which imply that parking is being managed, controlled and enforced under statutory authority, nor pressurise the reader such that they do not consider all their options or make a decision that they might not otherwise have made.
E.2 Wording used in operator notices
Operators must not use the following terms:
offence, offender, offending vehicle
order for recovery
Notice of Intended Prosecution
illegal parking
crime
violation
(anything impersonating a council PCN)
“Fixed” charge or anything impersonating a “NIP” (Police wording);
fine or penalty
Bailiff
Penalty Charge Notice
This is not an exhaustive list.
Operators must also not use terminology likely to be read as a Penalty Charge Notice (e.g. Notice to Owner, Charge Certificate, Order for Recovery) or a Notice of Intended Prosecution (e.g. fixed charge)."