3. Horizon parking ticket
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Horizon parking ticket
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Am I liable to pay an Horizon parking fine ?
It’s a Tesco superstore car park and only gives you 2 hrs, I was shopping with 2 small children, so it took me longer, 2hrs 50min.
I paid cash and can’t find my receipt. I have been into Tesco and asked for help but they said they can’t help !

I appealed explaining the above but have now said the fine needs to be paid as I have no proof of shopping in Tesco.

It’s now gone up to £80

Any advice appreciated
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Re: Horizon parking ticket
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To help us to help you, please read the following thread and provide as much of the information it asks for as you are able to: READ THIS FIRST - Private Parking Charges Forum guide

We'll need to see:
  • The Horizon notice
  • Exact wording of your appeal

Have you spoken to Tesco and asked if they can intervene? If not, this should be your first step.

How was payment made? If by card, then proof of patronage should be fairly easy to acquire - even with small children, 2 hours 50 minutes seems like a remarkably long time to spend in Tesco, so getting some sort of evidence to present to Tesco might be useful.
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Re: Horizon parking ticket
« Reply #2 on: »
Paid cash, can’t find receipt
Already spoke to Tesco, they can’t help.

It’s a superstore, so I was doing a food shop and looking round the home / clothing department

It was school holidays
  So extremely busy in store

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Re: Horizon parking ticket
« Reply #3 on: »
Quote from: Sharon hanson on September 23, 2024, 03:20:58 pm
Already spoke to Tesco, they can’t help.
Missed that, my mistake. Worth trying to escalate up the chain with Tesco.

If you want advice on the parking charge, do please take a look at the link in my previous post and provide the requisite information.
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Re: Horizon parking ticket
« Reply #4 on: »
Do you use a Tesco ClubCard? If you do, that will have a record of your spend. Don't be fobbed off by some lowly customer service rep in store. At a minimum you go for the manager and if no luck there, you email the CEO and complain about the ludicrous 2 hour limit for their patrons.

As already requested, show us the NtK you received. Hopefully when you appealed, you didn't give away the identity of the driver.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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  3. Horizon parking ticket