I have a small county court claims in UK against the parking Company G24, where I got the parking fine is at my gym where g24 own the parking spaces, I have stayed for a total of 2 hours and 11 minutes and I heard parking companies offer 10 min overstay period, so i could’ve been leaving in that 1 minute. Now here’s the important detail, since 2022 I have been visiting and parking at that gym (Puregym Cheetham hill) we have this system where if you put your car registration number you get extra 2 hours so you can stay in the gym for total of 4 hours, I’ve been using this parking system since I joined the gym in 2022 never any issue, one day in September 2025 I either mustve forgot or mistyped my number plate, so they send out letter, started off with £100 fine and reduced to £60 if paid early, I tried appealing etc and even had the backing of the gym manager where he checked his system and proved that I was at the gym for that time as well as I have proof that I was at the gym in my gym app for that period, they rejected so many times ignoring my point now the price inflated to £264.68 in court letter as they’re adding court fees and debt collector fees etc, now I just want help on how I can win this case and what I should mention etc, I would appreciate it a lot.
The fees are as follows:
Amount claimed £179.68
Court fee £30
Legal representatives costs £50
Total £264.68
Which started off from a £100 fine (reduced to £60 if paid within 14 days) to £264.68
Please post the original PCN and N1SDT claim form, per
https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/In case you’re unsure, you have 14+5 days from the date on the N1SDT form to file a defence or Acknowledgment of Service; if you file AoS you have an additional 14 days to file a defence.
You should also search the forum for other G24 cases in case they’re relevant and helpful.
It’s not a
fine, the original PCN was an invoice for payment under the contract the driver entered into by reading the signs and parking, and they are now pursuing the registered keeper under contract law.
In your appeal, did you identify the driver? It would be helpful to see this appeal also. I infer that you probably did identify yourself as the driver in some of the previous discussion.
I’m trying to post pictures but can’t find the option on iPhone safari. Also regarding the appeal and if I mentioned that I was the driver it’s a bit complicated as I couldn’t directly appeal to g24 as I didn’t become aware of this PCN until the appeal period (within 28 days) was over as my family thought it was a old PCN as I got two at the same time which was at the airport and it was fair and square unlike g24, it was impossible to get hold of g24 they made it purposely hard to reach out to them regarding a PCN issued by them, send them emails etc even asked the gym owner to help me contact them but no result, they just tell me to send a physical letter to them for some odd reason, even though the gym manager told me and even showed me that they contact each other regarding PcN issue via email so not sure they they’re making it hard, anyways I sent a few emails to DCBlegal to give me time and help me reach out to g24, I’ll quote what I said below “I attempted to respond via your online Letter of Claim portal; however, the system does not recognise my reference number.
I dispute the alleged debt.
I am a genuine and long-standing PureGym member and was using the gym facilities at the relevant time. I have been a member since June 2022 and have regularly parked at this site without issue.
My vehicle is registered in connection with my membership and this matter appears to relate to a minor administrative or keying error rather than any unauthorised parking. I have evidence confirming I was present at the gym and completed a workout on the date in question.
The alleged overstay was minimal (approximately 11 minutes) and falls within applicable grace periods.
I made reasonable attempts to resolve this directly with the landowner, PureGym, including contacting them by email on 16 October and via other channels. I hold evidence of these attempts and remain in contact seeking cancellation of the charge.
I did not respond to earlier correspondence due to a household administrative oversight, as I was not made aware of the notice at the time. Upon becoming aware, I have acted promptly.
Please confirm that this matter is placed on hold while it is reviewed.”
Re-read the link I posted earlier which include instructions for posting images.
Many thanks I missed that part at the end
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11 minutes does not fall
within applicable grace periods
.
There is a “consideration period” which allows the driver to consider the terms on offer and choose not to be bound by them, but instead to leave the car park, which is 5 or 10 minutes depending on the size of the car park.
The mandatory “grace period” of 10 minutes is on top of a paid/free period of parking.
The two periods can not be added to make 15 or 20 minutes. The driver either accepts the terms and parks, or the driver leaves without parking.
You may argue that the difference between 10 and 11 minutes is trivial, “de minimis” if you like, but the parking company will disagree.
You may argue that the time is between entry/exit captures by ANPR cameras, not an actual period of parking, but the parking company will say that the 10 minute “grace period” allows for this.
With a date of 9 June on the N1SDT form, you have to file a defence or AoS by 29 June.
If you file an AoS by 29 Jun, you have until 13 July to file a defence.
If you missed the 29 June deadline, DCB Legal will apply for a default judgement against you.
That’s the court process, with which I don’t think you have yet engaged.
If not, use the information on the N1SDT form to log on and submit an Acknowledgement of Service, defending the claim in full and not counter-claiming. You will then have 5 days to submit a defence if your AoS is accepted.
Please update us on this so that we can give appropriate advice.
Hi sorry I forgot to mention I did submit my acknowledgment of service and that I want to fully defend the claim, yes I have until 13 of July, I’ve been listing all my points etc, just wanted to ask you guys for more advice and for strong points that’ll help me win this case, I’ve also read your message regarding the 10 min grace period and I understand, from where I was parked to where the exit is quite some distance so it could have definitely took a minute or two, also that’s not even my main defence, it’s the fact for the past 4 years I’ve been parking there with no issue, my vehicles are on the system as well as the history of me parking there since 2022, the system we have in the gym is laggy etc you can definitely and easily mistype a letter or number which I’m sure is what happened to me as I never forget to enter my vehicle reg number, I have mentioned that to dcb and g24 but they ignore every point I make and just use the same old excuse of “your vehicle reg wasn’t on the system so that’a the end of it.”
This should be easy to defend.
The disputed period of time is 1 minute and that should be your primary defence point (120 + 10 min grace period).
Secondly, the NtK states that your 'period of parking' was 131 minutes but clearly that was not the time you were parked and is clear that the 131 minutes was purely your time on site - time on site calculations become unreliable as evidence when timings become extremely tight - this is one such case.
We can come up with a short defence if that would help?
DCB Legal will almost certainly discontinue anyway.
Yes please that would help a lot, I’ve already got some points written up hopefully I can fit everything together and send it soon
Love x 1
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