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So just an update, it's taken an age to get the full PCN details from the council through a FOI request as I had requested on behalf of my father and then they wanted proof of father's id but the upload link would not work so had to escalate it to them and as always hard to reach over the phone. Anyway, eventually they sent across the details and as suspected they are duplicate PCNs relating to the same contravention. Looking at the details it seems AF10903675 was initially issued and attached on the window screen but the enforcement officer generated another PCN at the same time.




However, the note mentions they had sent a refund on the payment my father made which we had no idea about. After checking his bank account it is true but this refund was made after they had rejected the initial appeal.

So as a timeline:
- Offence Date: 6th Aug 2025 13:08
- CEO generates two PCNs: AF10903675 (noted 13:26:07) and AF10903686 (noted 13:23:06)
- Attached PCN on windscreen is AF10903675
- Discounted £80 penalty charge is paid on 10th Aug 2025 for AF10903675
- Letter received from council on 5th Sep 2025 saying full penalty payment of £160 is due on AF10903686
- This was appealed to the council saying it was paid but rejection letter received on 23rd September saying it relates to another PCN and offered discount rate for 28 days to pay the charge on AF10903686
- Council sent a refund on 6th October for AF10903675 without any letter or notification


I have a London tribunal call setup for late Feb. Do I still have a strong case even though they refunded the initial payment?

I suggest you ask them to provide evidence on the PCN he paid. Either there are two against his car, or he paid for somebody else's PCN by mistake.

Thanks, will ask them.

And also ask for full details of the third PCN AF10804083,  which they say was not paid and is still outstanding.

Sure, I'll request PCN details for the one I paid for and the third one they randomly mentioned (AF108040830).

PCNs AF10804083 and AF101903675 (the PCN the payment was applied to) currently cannot be found on the Redbridge PCN portal.

Yes exactly, I couldn't find anything related to the paid one so I feel they issued a PCN and it's linked to a PCN number different to the issued one.

AF10903686 is found but it says it's beyond the 28 day limit to submit representations. There doesn't seem to be any accessible photos. How did you get them?

When you go to Pay for the PCN it shows photos.

However the elephant in the room is the Blue Badge. By virtue of display of the BB father is entitled to a three hour exemption from any yellow line restrictions, providing that there were no loading restrictions in-force at the time of parking. The photos don't seem to show any yellow kerb dashes so that means no loading restrictions applied. You say father parked around 1pm and the first photo is timed at 13:06:42. So the three hours has barely started.

Is the sign in the photos on the same side of the road as where father parked?
Was the car parked to the right or the left of the sign?

Yes he hadn't parked there anywhere close to 3 hours, think he received the ticket soon after he parked there. He was parked right next to the sign so where you see the photos, the pole is located in the middle part of the car so he was in between:


The signage does say No Loading so would he be done for that?

Why didn't you, or rather your father, mention the BB in the formal representation against the Notice to Owner? Or did you?

No the BB wasn't mentioned, my father paid the penalty initially so this was considered a done matter, this representation was made to challenge that he had already paid. The appeal just mentioned that the PCN was already paid and screenshots were provided of the bank transaction as proof. The council though responded that he paid for another PCN and is unrelated 

Was the time on the BB clock set correctly? From the photos I can just about make out that there is a clock but not the time that's set. Do you have any clearer photos of the BB and clock as displayed?

Don't have any clearer photos but he is sure it was done correctly and hadn't parked longer than 3 hours.

And yes the letter does seem to imply that £80 has been applied against the PCN referenced in the NTO and at the top of the Notice of Rejection. The amounts due if you lose at Adjudication or if a Charge Certificate is issued are incorrect. They can only be reconciled if a part payment of £80 has been applied.

Strangely when you go to pay for this they request £160 on the portal but the letter states £80!

Hi folks, my elderly father parked on a single yellow line on 6th August and displayed his blue badge. However, he received a PCN since he parked during restricted hours as suggested by nearby signage. He was issued a yellow ticket by an officer and was displayed on the car window. My father duly obliged and paid the PCN.

Some weeks later on 5th September he received a Notice to Owner letter from Redbridge council saying he has not paid the PCN and full payment was due. We saw that the PCN no. on the letter (AF10903686) does not seem match the one which issued by the civil enforcement officer (AF10903675). Unfortunately my dad discarded the yellow ticket once paid so cannot fully confirm this but I know you cannot pay a fine on the Redbridge website if you don't get the details correct - you cannot pay for an invalid PCN no. My father appealed with the payment screenshots but the council rejected this saying payment was made but for a different PCN. This is not the case however, it seems the council have made a mistake on their end.

So they have given him the option to either appeal to London Tribunals or pay the 'outstanding' amount of £80 within 14 days after which the 'full' amount of £80 will become due! So they seem to validate the initial payment towards this PCN but if he paid on time this doesn't make sense.

To make matters even more complicated they mention another random and different PCN no. in the letter.."As no payment has been received for PCN AF10804083, it remains outstanding and valid".

Any suggestions/recommendations on how to proceed? Thinking to help my father appeal to London Tribunals.

Arval mentioned this with the initial message: "We have contacted the issuing authority on your behalf and have asked them to send the fine direct to you, at the 'hirer' address listed above. This is because in your leasing contract you are responsible for either paying the fine/penalty amount or appealing upon receipt from the authority." Since it was to be transferred to me anyway I thought of appealing but that's right I should have done it as hirer rather than registered keeper but nevertheless can CUP enforce this PCN if they cannot identify the driver?

Got it, ok will wait to get the Notice to Hirer, thanks

Agreed, any thoughts on my latest appeal information and whether this is good enough evidence to use for the tribunal appeal? The council acknowledge the road markings have faded which I see it as against the terms of TSRGD.

Also, what can I expect with the tribunals process?

You're right, thanks Incandescent I missed this. I will appeal again and see how they respond.

Thanks for your advice, I am the registered keeper indeed. I'm happy to take it further, I did beat the council on a YBJ ticket last year with the help of members of this forum (link). Will await further comments.