Free Traffic Legal Advice

Thanks - appeal filed and DVLA complaint made.  Hopefully I hear nothing while I'm on holiday next week.

Regards

Thanks guys

Having gone through the system now, I confirm I do need to use the appeals process to dispute the charge. I've familiarised myself with their appeals portal and theres a free text box and the ability to attach files. How does this look (And should I attach evidence like a [redacted] cc statement at this stage?):

Dear Britannia

Having received your notice, I would like to report that the vehicle was not present for 24 hours on site, and you have, in fact, captured 2 separate shopping trips, usually referred to as a ‘double dip’. 

The foliage present in one of the shots may be a factor in erroneous reporting.  As I’m sure you are aware, the BPC Code of Practice requires that images generated by ANPR or CCTV have been subject to a manual quality control check, including the accuracy of the time-stamp and the risk of keying errors. I request that the manual checks are repeated, specifically to check for evidence of the vehicle leaving the park on 07 May shortly after the timestamped photo, and re-entering on 08 May at a similar time.

In summary, no overnight parking took place, the PCN issued is a result of a ‘double dip’ error on the part of Britannia Parking, and as a result, my (The registered Keeper) details have been unlawfully obtained from DVLA.  Please repeal the charge at your earliest convenience. 

By way of evidence, I enclose a screenshot of the ‘recent purchases’ page of my credit card statement, detailing purchases made at Wickes, and indeed at other stores on the same site to pint out the reality of 2 separate shopping trips.

Regards

attached the (redacted) PCN in the original post - thanks for your replies