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Thanks - All the info is factual but Tempus Fugit.
I have enough to make a decision with your helpful comments

Thanks for all your input.

So, to summarise

1. I was of the opinion, wrongly it appears, that the keeper is still responsible for the PCN, even after stating that they were not driving the vehicle and decline to name the driver at the time of the alledged offence.

2. Given that the driver had mitigating circumstances, it sounds as though the Keeper would have been better to inform Alliance of the driver so the driver could contest the fine with the mitigating facts?

3. Alliance have followed correct procedure, ---regrettably.

and on a final note:

1. Alliance Parking
- Has received nothing but negative comments on review sites - deservedly in my opinion.
- The website is currently not available and any documentation regarding PCN information or documentation submitted by the Keeper/Driver is unavailable. This severely affects the ability of the Keeper/Driver to review the case after so long a delay between PCN & Final Demand.

2. Be aware that ANPR clocks you the second you arrive and the senond you depart so it is this time log that determines your stay at the car park - A lot of people haven fallen foul of this with no apparent lee-way.

3. IMO, 18 months lag between PCN and Final Demand is untenable and does not allow the Driver to subsequently challenge the PCN.

Looks like I am at least £100 worse off  - but I have a story for the boys in the Pub on Saturday - Thanks Again, unless there are nay more comments, I have a few days before the demand is due!

The registered keeper received a PCN for a duration of stay of 3hr 12min 40sec on 13/06/2023. Yes, about 18 months ago!!! The registered keeper was not driving the car and submitted a response that they were under no compunction to tell Alliance Parking who the driver was. Alliance then acknowledged that this was correct.

No further correspondence was received from Alliance until the registered keeper received a final demand dated 19 March 2025 for £100 with a payment date of 02/04/2025.

As I understand the situation, PCNs can be active for six years which seems excessive, but whatever......

Due to the time lag, the only documentation that exists is a copy of the original PCN. On attempting to access the Alliance website, there is this message "We are currently updating our website; which we hope to go live by Spring 2025." with no ability to access any details on the reference number given on the final demand or against the PCN.

The driver of the car remembers paying for 3hrs at the machine either by phone or cash, not sure which, but thinks cash was used. The parking ticket is no longer available so the excess time is 12mins 40secs. I also believe that the driver had reasonable mitigating circumstances but did not submit anything to Alliance as they have only just issued the final demand to the keeper some 18 months later. Alliance have never acknowledged that a parking ticket was issued.

So, where do we go from here? Pay up, go to court or have Alliance not followed correct procedure that can be suggested by a written letter.

Any guidance would be gratefully received.

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