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Messages - AyGee

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1
Great, that's been filed. I'm also going to ignore the email they sent over offering me a discounted settlement.

2
Thank you. What is the process from there and are they likely to take it any further if they see I am not backing down (which I have no intention of doing)?

3
WP Letter is the Without Prejudice email I received with the over of settlement that I enclosed I had copied into my previous post


4
I have a received a claim form and a WP email from the solicitors

Dear ,

We act for the Claimant, 

It is our position that the Letter of Claim ("LOC") is compliant with the Pre-Action Protocol for Debt Claims ("the Protocol"). The LOC provides adequate information for you to identify the debt that our Client is seeking to recover. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

When parking on private land, the contractual terms of the site are set out on the signs. You are entering a contract and agreeing to the terms by parking and staying on the site. Parking in breach of the terms as stipulated on the signage means that you are then breaking the terms of the contract.

The terms and conditions on the signs stated that parking was permitted for vehicles parked wholly within a marked bay. The vehicle was not parked within a marked bay as is demonstrated in the photographic evidence enclosed. The parking charge was issued correctly.

The amount owed is a genuine pre-estimate of the losses incurred in managing the parking location to ensure compliance with the clearly displayed terms and conditions. However, in Parking Eye Ltd v Beavis, it was found, both at County Court and Court of Appeal level, that appealing a Parking Charge on the basis that the amount is not a genuine pre-estimate of loss is, in fact, not a successful legal defence.

As payment was not made, either within 14 or 28 days, the creditor was entitled to instruct debt recovery agents and Solicitors to pursue payment and is entitled to recover the costs of doing so. It would have been made clear in the terms and conditions set out in the signs that additional enforcement costs may be incurred in the event of non-payment.

The Notice to Keeper was issued to you on 24/01/2025. A copy is attached. You were afforded the opportunity to; appeal the parking charge, transfer liability to the driver (if it was not you) or make payment. Neither a successful appeal, nor an adequate nomination were received, yet payment remains outstanding.

The Reminder Notice was issued to you on 07/02/2025. A copy is attached. This notice reiterated that payment was outstanding and confirmed that legal action may be taken, and additional costs incurred if the parking charge was not paid.

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately.

WITHOUT PREJUDICE SAVE AS TO COSTS

Please note, the Claim was issued on [].

Our Client may be prepared to settle this Claim. I can confirm our Client would be agreeable to £215.00 in full and final settlement of the matter. The current outstanding balance is £266.20.

You now have 7 days from the date of this email to make payment of £215.00. Failure to make payment may result in the Claim proceeding to the next stage.

Payment can be made via bank transfer to our designated client account: -

5
Thank you

Received an automated response

Please note that we will aim to respond to your correspondence where required as soon as possible. In the meantime, should you be contacting in relation to a Parking Charge, you can find some Frequently asked Questions (FAQs) on our website www.dcblegal.co.uk

Should you wish to make a payment, you can do this by calling 0330 1744 172, visiting https://dcblegal.co.uk/response/pay-online/ or by bank transfer to the below bank details. Please ensure your DCB legal reference number is quoted with any payments made.

Account number: 60964441
Sort Code: 20-24-09

Should you be in receipt of a letter of claim, please visit www.dcblegal.co.uk/response where you will find further information and be able to reply to the form accordingly.

Assume that they have an obligation to respond to email and I don't need to fill out their form.

7
Great, thank you. I will ignore and await DCB!

Letter of claim from DCB received in the post this morning!

8
Great, thank you. I will ignore and await DCB!

9
Claim has been passed on to ZZPS.

I assume these people are debt collectors and not a law firm.

Thank you

10
Assume my next stage is just ignoring UKPCs stroppy letters

11
POPLA Appeal Rejected - Surely this is incorrect!? Has the assessor completely misunderstood my appeal?

Assessor summary of operator case
The parking operator has issued the parking charge notice (PCN) for not parking correctly within the markings of the bay or space.

Assessor summary of your case
The appellant has provided a detailed account surrounding the parking event in question. For the purpose of my report, I have summarised the grounds raised into the points below. • The operator has failed to comply with the Protection of Freedoms Act (PoFA) and so the liability cannot be transferred from the driver to the registered keeper • The notice does not clearly invite the keeper to name the driver, and it does not give specific warning to the keeper as required that they will be held liable if driver details are not provided within 28 days • The notice does not specify the relevant land on which the vehicle was parked, and does not inform the keeper of the reason for issuing the charge clearly The appellant has provided 1. A copy of the rejection notice from the operator The above evidence has been considered in making my determination.

Assessor supporting rational for decision
The appellant has raised that the operator has failed to comply with the requirements of PoFA 2012, and therefore they cannot be held liable for the PCN as the registered keeper. The Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. The parking operator has issued the PCN in this case as the vehicle was not parked correctly within the markings of the bay. Images of the vehicle have been provided which clearly confirms the vehicle was not parked within the white bay markings as per the requirements of the car park which are detailed on the signs. The operator has made it sufficiently clear on the PCN that this is the reason the PCN was issued on this occasion, and this consequence is also made adequately clear on the terms and conditions signage. The PCN itself lists the address of the site, which is Beckton Triangle Retail Park, 5 Claps Gate Lane, London, E6 6LG, and is the address the operator claims vehicle was present and parked. For the purposes of PoFA. The relevant land has been specified as required, and therefore meets paragraph 9(2)(a) of PoFA. The appellant has not provided any explanation as to why this address or relevant land is not correct. Parking operators have to follow certain rules including inviting the registered keeper to provide the name and address of the driver, along with warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver within 28 days. In this case, I have reviewed the PCN in question and the parking operator has ensured to include the necessary information required, and so the parking operator has successfully transferred the liability onto the registered keeper. In this case, Mr . POPLA’s role is to assess if the operator has issued the charge in accordance with the conditions of the contract. As the terms and conditions of the car park have not been met, as the vehicle was observed parked outside of the confines of the bay or space, I conclude that the operator has issued the parking charge correctly, and the appeal is refused.


12
UKPC have responded to my POPLA appeal

On the 22/01/2025, our parking operative issued a parking charge virtually to
vehicle registration [] at Beckton Triangle Retail Park. The parking charge
was issued because the vehicle was not parked within bay markings
Following the parking event on 22/01/2025, UKPC had reasonable cause to obtain
the details of the registered keeper from the DVLA for the purposes of issuing a
Parking Charge Notice (PCN) by post- a copy of this PCN is included in this pack.
The PCN was issued on 24/01/2025
The parking charge rate was £100.00, reduced to £60.00 if payment was received
within fourteen days.
An appeal was received from the vehicle keeper Mr A on the
07/02/2025, which the appeals department investigated and decided to reject.
The basis of the appeal was a basic online template stating that he denies liability,
but also refuses to name the driver. He also states how he would be making a
complaint about 'predatory conduct' and that the Notice to Keeper did not comply
with PoFA 2012 along with other statements.
As can be seen from the parking operative's photos, the vehicle is parked over the
bay markings and into a secondary bay, thus obstructing the use of that bay by any
patron of the retail park. It would not be presumed 'predatory' to issue a PCN to
those whom have cause hindrance to other members of the public, and contravened
the terms and conditions of parking on site.
We do note the comments made in regards to our NTF being non-PoFA compliant,
however as you can see from the further evidence provided this is fallacy. The
charge was issued correctly, as the vehicle is not parked correctly within the
markings of the bay. Seeing as Mr A refused to name the driver of the vehicle,
and the decision was made to continue the charge after the 28 day period, the
charge is compliant with PoFA in that regard and we have continued to hold Mr
A liable for the charge.
UKPC must maintain a consistent approach when issuing and upholding a charge. In
this instance, this vehicle had been parked on site in direct breach of the terms and
conditions of parking on site as stated on signage.
UK Parking Control signage complies fully with section 18 of the British Parking
Association Code of Practice and we reject the suggestion that it is vague or
misleading. Entrance signage advises motorists that terms of parking apply, and that
notices within the car park should be checked to identify the full terms and conditions.
These notices are placed throughout the car park. It is ultimately the
responsibility of the motorist to ensure they identify the terms of parking, and then
decide whether to park their vehicle, or leave the site if they are unable to meet
those terms.
The parking charges issued by UK Parking Control Limited are based on a
contractual agreement between UKPC and the driver, as detailed on the signage
displayed in the car park. The signage states the terms and conditions of parking and
explains that a parking charge will be payable if the terms are not met by the driver.
We ensure that signage is ample, clear and visible, wholly in line with the British
Parking Association Code of Practice. It is settled law that a driver is deemed to
have accepted the terms and conditions of parking by the act of parking and leaving
a vehicle.
There are sufficient signs advising drivers that parking outside of bay markings may
result in a parking charge being issued. Mr A's vehicle was not
parked within the bay markings; consequently, the parking charge was issued
correctly.

They have also kindly shared their 'evidence'


14
POPLA Appeal question please

I assume that my Grounds for Appeal are 'other'

Thank you

15
Thank you

Draft as follows

POPLA Verification Code: [Verification Code]
UKPC PCN Number: [PCN Number]
Vehicle Registration: [Vehicle Registration]
Response to UKPC Evidence Submission and Reaffirmation of Appeal Points

I am the registered keeper of the vehicle in question and have reviewed the evidence submitted by UKPC. I submitted an appeal to UKPC without any basis. my appeal is as follows: -

Keeper Liability – Non-Compliance with PoFA 2012

Original Appeal Argument:

UKPC has failed to comply with the Protection of Freedoms Act (PoFA) 2012, meaning they cannot transfer liability for the alleged parking charge from the driver to the registered keeper.

Under Schedule 4 of PoFA, strict conditions must be met before the keeper can be held liable for a parking charge incurred by the driver. UKPC's failure to comply with several key requirements renders the Notice to Keeper (NtK) non-compliant, meaning they cannot hold the registered keeper liable for the charge.

UKPC’s NtK fails PoFA on the following points:

(i) Paragraph 9(2)(e): PoFA requires that the NtK must include an “invitation” for the keeper to pay the charge. Specifically, it must “invite” the keeper to pay the charge or provide the name and address of the driver. The wording on UKPC’s NtK does not contain this necessary invitation, which is a critical requirement under PoFA.

(ii) Paragraph 9(2)(f): PoFA mandates that the NtK must include a warning to the keeper that if, after 28 days, neither payment nor driver details are provided, the keeper will become liable. UKPC’s NtK fails to provide this warning clearly and in the correct format.

(iii) Paragraph 9(2)(a): The NtK must specify the relevant land on which the vehicle was parked. UKPC’s vague description of the location is insufficient under PoFA, as it does not clearly identify where the vehicle was allegedly parked, nor does it specify a defined area.

(iv) Paragraph 9(2)(b): PoFA requires that the NtK must inform the keeper of the reason for issuing the charge. In this case, UKPC fails to make the alleged breach of contract clear in their NtK. The NtK must inform the keeper why the parking terms were allegedly breached, but this is not sufficiently communicated.

Given these failures, UKPC has not complied with the requirements of PoFA, meaning they cannot transfer liability to the keeper.

Unanswered:

UKPC has not provided a any rebuttal showing how they have complied with the specific points of PoFA listed above.  PoFA compliance requires meeting every one of the detailed conditions in Schedule 4, and they have demonstrably failed to do so.

Without strict compliance with PoFA, UKPC cannot hold the keeper liable, and this charge is therefore unenforceable.

Conclusion:

In conclusion, UKPC has failed to address or rebut the key points of my original appeal. Their evidence submission does not provide sufficient proof of the following:

Non-compliance with PoFA 2012, meaning they cannot hold the registered keeper liable.

No evidence that the registered keeper was the driver.

Based on this points, I respectfully request that POPLA uphold my appeal and instruct UKPC to cancel the Parking Charge Notice.

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