Free Traffic Legal Advice

Or, A to D, B to F, D to E...

Oh, I am, thanks to your guidance and explanations 👍👍

Yeah, and on reflection, I've changed my mind about Deborah. She's too passive-aggressive for me.

An update...

DVLA Step 2 Escalation was emailed on 12/8/25. No response so far. Shocked! Shall I poke them?

First ZZPS money demand with menaces received on 22/8/25

Second ZZPS money demand with menaces seemingly posted on 8/9/25. Due to holidays from 8th to 23rd Sept, received on 23/9/25

I received the standard response from DVLA a couple of days ago.

So, just for the record:


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Or this (as the above doesn't seem to work - despite following the instructions)

https://imgur.com/a/zWkzp7T


DVLA level 2 response now?

Ah, yeah... I don't know how many times I read words to that effect - and yet 

Stiil, I don't think anyone knows who the owner is!

Hey, thanks for all that :-)

I was unaware of most/all of what you've covered until several days after the event, while I was just noodling aroung the forum not looking for anything specific, and discovered the other saba posts ('saba' not 'SABA', in deference to their naff graphics branding).

So, rather than just give them the finger, I thought I'd show a bit of willing, not knowing they, apparently, have no teeth.

Can I expect them to do nothing, or will they attempt to turn the screw? I'm pretty sure they will, but by how much, I have no idea. Or will the TOC prosecute me?? (Hahaha - I think...).

As you say, I've already expended considerable effort on this, but I'm pretty ****ed off, and I do fancy rattling some cages now. The DVLA business is easy, as you've given me the script. The fraud complaint will obviously take a fair amount of effort, but right now I feel like taking this on.

I totally promise to keep this updated, even if it means that I report back that I'm giving up because it's too difficult or time-consuming, or I've been too intimidated and succumbed to the pressure. I just hate threads where the OP diappears without trace.

I parked at Cheddington Station on July 10th. On leaving I attempted to pay via their app but was unable to log in, probably due to no phone signal. I'd visited previously a couple of years ago and parked outside their car park because I was unable to pay at the machine - due to lack of phone signal.

Once back home a few hours later I attempted to pay again, as they have the facility to 'pay late'. Another failure to login, but this time there was plenty of wifi. So, not my end.

After some time, maybe an hour or two, I actually managed to connect via their app. So, IMO, there must have been an issue at their end for a few hours.

However, when I attempted to pay on the app, I immediately received a message from my bank advising me my card was rejected due to the card expiry date being incorrect. I immediately corrected that on the app and tried again. I can't recall exactly what happened when I tried paying again, but there was no message from the bank and there was no money transferred.

Then I contacted saba via their webform. They claimed my card details were incorrect. It's impossible on the app to see what card details were entered by me, but much later I proved (at least to myself) that all details were correct.

They also suggested going to their website and paying as a 'guest' (i.e. not logged in) or phoning 'customer support'.

I have a phobia about 'customer support' - have you ever tried getting a doctor's appointment, or worse still, attempting to sort out Vodaphone? That one ended up after a very considerable to and fro with me telling them to take me to court. They didn't.

So, I logged in as a guest. No dice. see the screenshot of the error message which I would suggest is nothing at all to do with my bank and everything to do with their end (i.e. whoever provides their payment services).

They suggested contacting my bank, because that's who they're blaming, if it isn't me. I did so, and the bank couldn't come up with any suggestions.

When I was in the middle of replying to the bank (on the 14th) I just had the idea of trying to pay again. I created a 'new' payment method, which was the same card as I'd previously entered and corrected. And it worked. But I had to pay for a time period when I wasn't there as their Ts&Cs won't allow payment after midnight after the day of the parking event. I also paid with my 'old' card for yet another time period to see if it would work. It did. By now I thought I may be confused about which card I was actually using (as all you can see of the card details on the app is the last four digits) so I actually deleted the card I'd last used and paid with the remaining, almost certainly the original one, and that worked too. Surprised - not.

Then I claimed my overpayment back. 'Customer support' ended up telling me that 'it doesn't work like that - here's all your money back and you can expect a fine too'. Nice.

This seems rather long, but I didn't want to drip-feed details.

I can post up all the emails from saba (apart from my first message which was entered into their webform) and all the correspondance from the bank if it is useful.

I'm aware of the threads 'Saba Parking Services - Railway parking site - debt collector before initial notice?' which is still ongoing, and 'Byelaws offence - Taken to magistrates for private parking ticket' which sadly fizzled out.


Here's the invoice:

https://drive.google.com/file/d/1A-XwBfwNLFJjTJDwWnAEbDCsTCa1s4fo/view?usp=drive_link


The rear of the invoice is just methods of payment, debt advice links, link to complaints website and GDPR statement.


Saba website error message:

https://drive.google.com/file/d/1eIk4pzr-MxvQXF9BLOryUfp_HI4TFxjm/view?usp=drive_link

(Couldn't get imgur working despite reading the instructions)


Google maps:


https://maps.app.goo.gl/oqk9kQYLqPusgA2x7[/url]


I'm the RK of the vehicle, and I've always referred to myself as 'I', as in 'I tried to pay' etc, though I have no proof of this in my original, webform, contact with saba.


So, appeal or wait for court?