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Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: July 03, 2026, 09:41:33 am »3
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: June 15, 2026, 12:59:58 pm »
Good afternoon
I have today received a letter from 'Debt Recovery Plus'
https://ibb.co/7dNSMCCQ
What now?
?
I have today received a letter from 'Debt Recovery Plus'
https://ibb.co/7dNSMCCQ
What now?
?4
Private parking tickets / Iceland Private parking Ilford
« on: April 17, 2026, 12:55:35 pm »
Good afternoon,
This dropped through the letterbox this morning.
The driver who does not live in this country visited Iceland and did not know that the rules had changed as he/she previously use to the car park when shopping in Iceland without registering the vehicle.
https://ibb.co/ymxMBv1S
https://ibb.co/Ps0KrxWr
thanks
Hashim
This dropped through the letterbox this morning.
The driver who does not live in this country visited Iceland and did not know that the rules had changed as he/she previously use to the car park when shopping in Iceland without registering the vehicle.
https://ibb.co/ymxMBv1S
https://ibb.co/Ps0KrxWr
thanks
Hashim
5
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: April 15, 2026, 07:08:12 pm »
Received a response from POPLA for the complaint that we submitted:
Dear Hashim Oomerjee,
Your complaint about POPLA decision 2410086112
Thank you for your contact outlining the reasons why you’re unhappy with the decision that has been reached by the assessor in your appeal. This was passed to me by the POPLA team as I’m responsible for investigating complaints.
It’s worth pointing out that before submitting an appeal, our website informs appellants that POPLA is a one-stage appeal service and we cannot reconsider your appeal if you disagree with our decision.
Having reviewed your correspondence, I’ve noted the crux of your complaint is that you are unhappy with the outcome reached in the assessment of your appeal. I’ve noted your two complaints and will address them separately:
You’re unhappy with the assessor’s determination that the car park is private land as you believe it’s council owned and therefore not relevant land for purposes of the Protection of Freedoms Act 2012.
Within their rationale, the assessor stated:
“In this case, a copy of the agreement between Visio-Redbridge Culture & Leisure Agreement has been provided dated 17 January 2022 confirming that the landowner has given authority for Euro Car Parks LTD to carry out parking enforcement for breaches of the advertised terms and conditions. This document does not have an expiry date, and I have received no further evidence that would suggest the above contract has been terminated and therefore is still valid. A copy of this document can be located in the case file provided by the parking operator and if the appellant wishes to obtain any additional details, they may wish to contact the landowner directly. I am satisfied that the land is private land and not council owned.”
Though you have claimed that it’s not private land, I must advise that POPLA can only base decisions on the evidence provided. In the absence of evidence to suggest otherwise, the assessor was satisfied that the site is private land and therefore relevant land.
You’re unhappy with the assessor’s claim that the notice to keeper complies with the Protection of Freedoms Act 2012.
Within their response, the appellant explained:
“I am aware the Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. Parking operators have to follow certain rules including warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver. In this case, the PCN in question has the necessary information and the parking operator has therefore successfully transferred the liability onto the registered keeper due to the drivers details not being provided. Section 9 states the PCN must be issued within 14 days. In this case I can see that PCN was issued within the relevant period and requested driver details to be provided.”
Having reviewed the notice to keeper, I'm satisfied that it is in fact compliant with the Protection of Freedoms Act 2012.
Overall, having reviewed both the appeal and your complaint, I’m satisfied the decision reached is correct based on the evidence presented.
In closing, I’m sorry that your experience of using our service has not been positive. However, POPLA’s involvement in your appeal has now ended and this response concludes our complaints process. It will not be appropriate for us to correspond further on this matter and all further correspondence will be noted on your case, but not responded to.
You are of course, free to pursue this matter further through other means, such as the Courts. For independent advice, you may wish to contact Citizens Advice at: www.citizensadvice.org.uk or call 0345 404 05 06 (English) or 0345 404 0505 (Welsh).
Yours sincerely,
Alex Roby
POPLA Complaints Team
Dear Hashim Oomerjee,
Your complaint about POPLA decision 2410086112
Thank you for your contact outlining the reasons why you’re unhappy with the decision that has been reached by the assessor in your appeal. This was passed to me by the POPLA team as I’m responsible for investigating complaints.
It’s worth pointing out that before submitting an appeal, our website informs appellants that POPLA is a one-stage appeal service and we cannot reconsider your appeal if you disagree with our decision.
Having reviewed your correspondence, I’ve noted the crux of your complaint is that you are unhappy with the outcome reached in the assessment of your appeal. I’ve noted your two complaints and will address them separately:
You’re unhappy with the assessor’s determination that the car park is private land as you believe it’s council owned and therefore not relevant land for purposes of the Protection of Freedoms Act 2012.
Within their rationale, the assessor stated:
“In this case, a copy of the agreement between Visio-Redbridge Culture & Leisure Agreement has been provided dated 17 January 2022 confirming that the landowner has given authority for Euro Car Parks LTD to carry out parking enforcement for breaches of the advertised terms and conditions. This document does not have an expiry date, and I have received no further evidence that would suggest the above contract has been terminated and therefore is still valid. A copy of this document can be located in the case file provided by the parking operator and if the appellant wishes to obtain any additional details, they may wish to contact the landowner directly. I am satisfied that the land is private land and not council owned.”
Though you have claimed that it’s not private land, I must advise that POPLA can only base decisions on the evidence provided. In the absence of evidence to suggest otherwise, the assessor was satisfied that the site is private land and therefore relevant land.
You’re unhappy with the assessor’s claim that the notice to keeper complies with the Protection of Freedoms Act 2012.
Within their response, the appellant explained:
“I am aware the Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. Parking operators have to follow certain rules including warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver. In this case, the PCN in question has the necessary information and the parking operator has therefore successfully transferred the liability onto the registered keeper due to the drivers details not being provided. Section 9 states the PCN must be issued within 14 days. In this case I can see that PCN was issued within the relevant period and requested driver details to be provided.”
Having reviewed the notice to keeper, I'm satisfied that it is in fact compliant with the Protection of Freedoms Act 2012.
Overall, having reviewed both the appeal and your complaint, I’m satisfied the decision reached is correct based on the evidence presented.
In closing, I’m sorry that your experience of using our service has not been positive. However, POPLA’s involvement in your appeal has now ended and this response concludes our complaints process. It will not be appropriate for us to correspond further on this matter and all further correspondence will be noted on your case, but not responded to.
You are of course, free to pursue this matter further through other means, such as the Courts. For independent advice, you may wish to contact Citizens Advice at: www.citizensadvice.org.uk or call 0345 404 05 06 (English) or 0345 404 0505 (Welsh).
Yours sincerely,
Alex Roby
POPLA Complaints Team
6
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: March 27, 2026, 03:44:11 pm »
I will take advice from the experts, so yes.
Also regarding the next stage, What happens now?
Hashim
Also regarding the next stage, What happens now?
Hashim
7
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: March 27, 2026, 02:59:00 pm »I thought you cannot challenge and respond to their decision.
Hashim
8
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: March 27, 2026, 02:01:48 pm »
Good afternoon.
I have received a response from Popla:
Decision Unsuccessful
Assessor Name Lyndsey Howgate
Assessor summary of operator case:
The parking operator has issued the Parking Charge Notice (PCN) due to no payment for parking made.
Assessor summary of your case:
The appellant has provided a detailed account surrounding the parking event in question. For the purpose of my report, I have summarised the grounds raised into the points below: •The appellant advises the PCN is not PoFA 2012 compliant. •The appellant advises the car park is council owned, therefore not relevant land.
Assessor supporting rational for decision:
The registered keeper of the vehicle has raised the appeal; I will be referring to them as the appellant throughout my report. POPLA is an independent, single‑stage appeals service. Our role is to determine whether the operator issued the Parking Charge Notice correctly and whether the driver complied with the car park’s terms and conditions. The parking operator has provided a site map and time‑dated photographs showing clear and prominent signage stating private property, terms and conditions apply at all times, tariffs available, payment methods available and failure to comply with the terms and conditions of utilising the private land will result in a £100 PCN being issued. ANPR images confirm the appellant’s vehicle entered the car park on 5 December 2025 at 13:41 and exited at 14:07, a stay of 26 minutes. The parking operator’s whitelist shows no payment for parking was received on the day the PCN was issued. The appellant advises the car park is council owned, therefore not relevant land. The sector Code of Practice has been jointly created by the British Parking Association (BPA) and the International Parking Community (IPC). It is largely based on the Government’s Private Parking Code of Practice, which was published in February 2022, and subsequently withdrawn in June 2022. The new Code came into force on the 1 October 2024. The Private Parking Sector Single Code of Practice (The Code) sets the standards its parking operators are required to comply with. I have reviewed The Code and note Section 14.1 states that where controlled land is being managed on behalf of a landowner, written confirmation must be obtained before a parking charge can be issued. In this case, a copy of the agreement between Visio-Redbridge Culture & Leisure Agreement has been provided dated 17 January 2022 confirming that the landowner has given authority for Euro Car Parks LTD to carry out parking enforcement for breaches of the advertised terms and conditions. This document does not have an expiry date, and I have received no further evidence that would suggest the above contract has been terminated and therefore is still valid. A copy of this document can be located in the case file provided by the parking operator and if the appellant wishes to obtain any additional details, they may wish to contact the landowner directly. I am satisfied that the land is private land and not council owned. The appellant advises the PCN is not PoFA 2012 compliant. I am aware the Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. Parking operators have to follow certain rules including warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver. In this case, the PCN in question has the necessary information and the parking operator has therefore successfully transferred the liability onto the registered keeper due to the drivers details not being provided. Section 9 states the PCN must be issued within 14 days. In this case I can see that PCN was issued within the relevant period and requested driver details to be provided. The parking operator has demonstrated full compliance with the Code and has provided sufficient evidence that no payment was made for the appellant’s 26‑minute stay. As this constitutes a breach of the clearly advertised terms and conditions, I conclude that the Parking Charge Notice was correctly issued. The appeal is therefore refused.
What's next.....
Thanks
Hashim
I have received a response from Popla:
Decision Unsuccessful
Assessor Name Lyndsey Howgate
Assessor summary of operator case:
The parking operator has issued the Parking Charge Notice (PCN) due to no payment for parking made.
Assessor summary of your case:
The appellant has provided a detailed account surrounding the parking event in question. For the purpose of my report, I have summarised the grounds raised into the points below: •The appellant advises the PCN is not PoFA 2012 compliant. •The appellant advises the car park is council owned, therefore not relevant land.
Assessor supporting rational for decision:
The registered keeper of the vehicle has raised the appeal; I will be referring to them as the appellant throughout my report. POPLA is an independent, single‑stage appeals service. Our role is to determine whether the operator issued the Parking Charge Notice correctly and whether the driver complied with the car park’s terms and conditions. The parking operator has provided a site map and time‑dated photographs showing clear and prominent signage stating private property, terms and conditions apply at all times, tariffs available, payment methods available and failure to comply with the terms and conditions of utilising the private land will result in a £100 PCN being issued. ANPR images confirm the appellant’s vehicle entered the car park on 5 December 2025 at 13:41 and exited at 14:07, a stay of 26 minutes. The parking operator’s whitelist shows no payment for parking was received on the day the PCN was issued. The appellant advises the car park is council owned, therefore not relevant land. The sector Code of Practice has been jointly created by the British Parking Association (BPA) and the International Parking Community (IPC). It is largely based on the Government’s Private Parking Code of Practice, which was published in February 2022, and subsequently withdrawn in June 2022. The new Code came into force on the 1 October 2024. The Private Parking Sector Single Code of Practice (The Code) sets the standards its parking operators are required to comply with. I have reviewed The Code and note Section 14.1 states that where controlled land is being managed on behalf of a landowner, written confirmation must be obtained before a parking charge can be issued. In this case, a copy of the agreement between Visio-Redbridge Culture & Leisure Agreement has been provided dated 17 January 2022 confirming that the landowner has given authority for Euro Car Parks LTD to carry out parking enforcement for breaches of the advertised terms and conditions. This document does not have an expiry date, and I have received no further evidence that would suggest the above contract has been terminated and therefore is still valid. A copy of this document can be located in the case file provided by the parking operator and if the appellant wishes to obtain any additional details, they may wish to contact the landowner directly. I am satisfied that the land is private land and not council owned. The appellant advises the PCN is not PoFA 2012 compliant. I am aware the Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. Parking operators have to follow certain rules including warning the registered keeper that they will be liable if the parking operator is not provided with the name and address of the driver. In this case, the PCN in question has the necessary information and the parking operator has therefore successfully transferred the liability onto the registered keeper due to the drivers details not being provided. Section 9 states the PCN must be issued within 14 days. In this case I can see that PCN was issued within the relevant period and requested driver details to be provided. The parking operator has demonstrated full compliance with the Code and has provided sufficient evidence that no payment was made for the appellant’s 26‑minute stay. As this constitutes a breach of the clearly advertised terms and conditions, I conclude that the Parking Charge Notice was correctly issued. The appeal is therefore refused.
What's next.....
Thanks
Hashim
9
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 19, 2026, 06:54:13 pm »sorry this post is incorrect and was deleted by me.Good afternoon
I have received this today from 'Trace debt recovery'
This is the first communication they have made with me even though they claim that they have contacted me before.
Here is the letter:
https://ibb.co/vCWNcJwH
What's next.....do I contact them to let them know that we are waiting on POPLA or just ignore it for the time being.
Thanks
Hashim
That appears to be a fairly large procedural error on the part of Euro Car Parks as you are currently in the appeals process.
I would immediately write to ECP and ask why they have released your data to a third party debt collector when you are still in the appeals process.
10
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 19, 2026, 02:48:19 pm »
Sorry for the previous post regarding Debt recovery. it was a mistake on my part. That was relating to another incident which should have been cancelled a while ago.
Sorry about that...
Sorry about that...
11
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 11, 2026, 04:29:16 pm »
Thank you.
I will now respond with the comments that you have supplied to POPLA.
Hashim
I will now respond with the comments that you have supplied to POPLA.
Hashim
12
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 11, 2026, 12:38:29 pm »
Please try now as I have lifted the restrictions
13
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 11, 2026, 12:03:12 pm »
Good Morning.
I have received the following communication from POPLA:
Dear Mr Oomerjee,
Your parking charge appeal against Euro Car Parks - EW.
Euro Car Parks - EW has now uploaded its evidence to your appeal. This will be available for you to view by clicking here
Please note: some evidence may not show immediately, if it is not currently available on your account please check back later before contacting us.
You have seven days from the date of this correspondence to provide comments on the evidence uploaded by Euro Car Parks - EW.
Please note that these comments must relate to the grounds of appeal you submitted when first lodging your appeal with POPLA, we do not accept new grounds of appeal or evidence at this stage
Any comments received after the period of seven days has ended will not be considered and we will progress your appeal for assessment. Therefore, if you have any issues with the evidence uploaded by Euro Car Parks - EW such as being unable to view it online, please contact POPLA immediately via phone - 0330 1596 126, or email - info@popla.co.uk, so that we can look to rectify this as soon as possible.
After this period has ended, we will aim to issue our decision as quickly as possible. The decision we reach is final and binding. When the decision is reached there is no further option for appeal.
Yours sincerely
POPLA Team
ET6114/003
This is the link to view this document.
https://drive.google.com/file/d/1PU-UADmNgY3CRiHLm8W4CZ0o-s5We4LR/view?usp=sharing
What's next.......
Thanks
Hashim
I have received the following communication from POPLA:
Dear Mr Oomerjee,
Your parking charge appeal against Euro Car Parks - EW.
Euro Car Parks - EW has now uploaded its evidence to your appeal. This will be available for you to view by clicking here
Please note: some evidence may not show immediately, if it is not currently available on your account please check back later before contacting us.
You have seven days from the date of this correspondence to provide comments on the evidence uploaded by Euro Car Parks - EW.
Please note that these comments must relate to the grounds of appeal you submitted when first lodging your appeal with POPLA, we do not accept new grounds of appeal or evidence at this stage
Any comments received after the period of seven days has ended will not be considered and we will progress your appeal for assessment. Therefore, if you have any issues with the evidence uploaded by Euro Car Parks - EW such as being unable to view it online, please contact POPLA immediately via phone - 0330 1596 126, or email - info@popla.co.uk, so that we can look to rectify this as soon as possible.
After this period has ended, we will aim to issue our decision as quickly as possible. The decision we reach is final and binding. When the decision is reached there is no further option for appeal.
Yours sincerely
POPLA Team
ET6114/003
This is the link to view this document.
https://drive.google.com/file/d/1PU-UADmNgY3CRiHLm8W4CZ0o-s5We4LR/view?usp=sharing
What's next.......
Thanks
Hashim
14
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 10, 2026, 04:32:57 pm »
Thanks.
15
Private parking tickets / Re: Euro car park - Fullwell cross Leisure centre.
« on: February 10, 2026, 03:52:10 pm »
So where do we go from here.