Free Traffic Legal Advice

Hi all,

So my partner received a Charge Certificate on 20th June 2025, the Charge Certificate was dated 26th May 2025. It referred to a PCN for entering and stopping in a box junction, however she had never received this PCN. Date of Contravention was 30/3/2025 and location was the Blackwall Lane Junction with Salutation Road.  She immediately emailed LB Greenwich and said,

"On 20th June 2025 I received a Charge Certificate dated 26th May 2025.  This related to a PCN Number GR23368931.

I have never received this Penalty Charge Notice.  I request that you cancel this Charge Certificate and the PCN. Otherwise please explain what the process is as I never received the Penalty Charge Notice and so have not had the opportunity to challenge or appeal it."

She heard nothing back and so sent another email on 1st August 2025 saying -
"Dear Sir or Madam,

I have not received any correspondence from you since this email.
Please can you confirm that you have cancelled this PCN or tell me what process there is for appeal or challenge.

Many thanks,"

She received a response on 4th August 2025 saying -

"PCN GR23368931 is on hold, and you will receive correspondence in writing in due course.

Kind regards

Parking Services
Communities, Environment and Central
C The Woolwich Centre,  Floor 3, 35 Wellington Street, London SE18 6HQ"

She has today received a Notice of Rejection of Representation dated 27th March 2026, which is shown above.  Sadly I don't have the original charge certificate and she never received the original PCN.

Is the Notice of Rejection out of time though? IF they are taking her initial email as a Representation, which they seem to be doing, then don't they have a set amount of time to respond?

If you can advise I'd be grateful as otherwise she'll pay the discounted charge of £65 which she has to pay by this Friday 10th April (I think, if I've calculated this correctly.)

Many thanks in advance.

Hi all,

Would appreciate your help on this one. On 28th October the driver of the car that got this ticket suffered a suspected heart attack. They sought medical advice and was told to get themselves to A&E as soon as possible.  Knowing that the London Ambulance service is massively over-stretched they decided to drive themselves to the nearest hospital. Their chest pains were getting worse and worse as they were driving and as they got onto the road that leads to the hospital they found themselves in a long, virtually stationary queue of traffic. By now they were in serious pain and they didn't feel that they could safely continue to drive so they pulled into the first safe parking place, which was the Corporation of London's Leyton Flats Car Park.  Knowing that time of the essence they didn't stop to pay for parking but staggered to the nearby hospital's A&E department where they were admitted and ended up staying for 3 days.  Their partner collected the car and drove it away from the car park the same evening.  The vehicle keeper has now received a parking charge from Horizon Parking who administer the parking charges for the Corporation of London.

How is it best to challenge this? The driver has proof of admission to hospital and their hospital discharge 3 days later.  Photos of the Penalty Charge attached.

Thanks for all the replies so far.

It's interesting that they've withdrawn the 50% discount, and I think I do agree with H C Anderson that they may well be able to without invalidating the PCN, however I strongly believe that by stating that ""We cannot accept verbal challenges in person or on the telephone." they are acting contrary to the Equality Act 2010 and as such I believe that will make any PCN on which they state this unlawful.

This isn't the only defence against the PCN (which is actually for a neighbour of mine which is why I can't post all the details - they are not mine to post.) I am 100% certain of the other grounds of the challenge against the PCN but having seen this new wording I wanted particular advice on that.

As anyone who was on Pepipoo may remember I had a regular and particular problem with Havering attaching PCN's to my car when the car was parked entirely legally.  I have won EVERY challenge, representation and tribunal hearing that I have undertaken on this issue and it seemed in the last 18 months as if Havering had finally realised that they had no reason to issue these PCN's.  All I can assume is that there is a new Enforcement Officer who is unaware that our private car park is, in fact, a private car park and thus issued a PCN to my neighbour. 

I shall, of course, keep this site updated with their response.

Once again, many thanks to all.

Hi John,

I don't need advice on anything other than the specific wording that I've quoted so I'd rather not waste everyone's time by posting the PCN and location etc.  It's only this new specific wording that I am after an opinion on.

If you really need me to I'll post everything up but because of the very specific advice that I'm after I'd rather not.

Hi folks,

My partner got a PCN for Being in a Bus Lane. I am aware there is a "Will/May" flaw in the PCN but from looking at past representations it looks as if tribunal hasn't always seen this as a fatal error.







All help gratefully received.