Today is, by my count, the 56th day since I submitted these informal reps. I have not yet received anything except the confirmation e-mail (which promised a response within 56 days), or anything in the post. The confirmation email stated the below which implied a 56 day turnaround even in the case of informal reps:
Thank you for your representation, which has been allocated to the above Penalty Charge Notice. The case is now on hold until a response is sent to you either by email (if an email address has been provided) or by post.
Where a PCN is issued under the Traffic Management Act (TMA) 2004, the council will respond to your challenge within 56 days of the date it was received.
If you challenge your penalty charge notice within 14 days from the date of service of the notice, known as an informal challenge, where the notice was placed on the vehicle or handed to the driver. Then it will then be held at the reduced rate and a further 14 days will be given, from the date of our correspondence, to pay at the reduced rate if your challenge is not accepted.
Any PCNs issued by a camera, such as bus lanes, no entry restrictions, motor vehicle restriction zones, pedestrian zones in pursuant to the Road Traffic Regulations Act 1984 (as amended), London Local Authorities 1996 and Transport for London Act 2003 will be responded to as soon as possible. There is no corresponding provision within the Acts relating to bus lane and moving traffic contraventions which require that an Enforcement Authority must respond within a statutory time limit.
As today is a Public Holiday I am not expecting to receive anything (although not entirely ruling it out).
I am trying to decide whether they have just decided to accept the reps and not engage with me any further, or whether I should expect to hear something out of time (as I understand the 56 days isnt a hard limit?). Would it be possible they have done the former or would they always send a letter of rejection, even to informal reps?
Edit: I have reviewed the PCN online and it shows the below under 'View PCN':
