Quite URGENT matter as I have no idea what happens next.
@cp8759Lambeth - PCN 53j - Charge Certificate £195 before receiving the rejection letter even though I was in contact via phone call and emailed as I was told to.
Authority : Lambeth Council
Contravention : PCN 53j - Entering the Time Restricted Pedestrian Street - Bowling Green Street
Location : Bowling Green St, London SE11 4QA
https://maps.app.goo.gl/dN8Phx5aE6KQxoH49Entered turning left from Kennington Road at 2.45pm on Thursday 21st November 2024
Time restriction : Monday to Friday 8.15am - 9.15am and 2.45pm - 3.45pm.
I was on the courtesy motorcycle, the initial PCN was redirected to my name and was sent to my address.
The PCN was issued to me on the 13/Dec/2024 which I received on 18/Dec/2024.
I wanted to informally challenge the PCN and I believed that even my case was to be rejected, the charge will still be at discounted amount at £65.
PCN Arrived on 2024.Dec.18
I tried on-line informal challenge but the on-line system was not allowing me to do anything.
I called 020 7926 9000 and spoke to a lady called Angie and explained the situation.
She had told me to emailed to environment@lambeth.gov.uk and explain the situation.
She also told me to call back and ask to get the confirmation on email being logged to the system.
So I emailed on 19/Dec/2024, which I have the copy of the email in my sent box in my email account.
Email I sent dated 2024.Dec.19
I also called back on 6/Jan/2025 to ask to check but the different lady who I spoke then told me that she was not able to check.
And she told me to wait for the post.
Dates of Calls I made
I waited.
Then 4/Feb/2025 I was surprised by Charge Certificate.
And the charge was increased at not just £130 but £195.
And they are saying they will increase the fee after the 14 days from 28th January.
Arrived on 2025.02.04
There were no access other than the postal service and those dates they state as 14 days are not actually 14 days as there are time delays.
Then the rejection letter dated 2025.Feb.11
Arrived on 2025.02.18
Every contact I made had not given me the right information or explanation for me to understand in order to make the choice suited to my situation.
They are dealing with PCN day in and day out and their profession is to reject as many PCN as possible with no personal risk to them. All the letters I received has no name and I am against a brick wall.
For anyone receiving PCN, it is personal and the stake is too high for the risk we take to challenging it.
They also hold our personal information and this could even affect our personal credit score.
I was involved in an accident in Oct 2024 and have been having problem with wording composing, simplifying the story also taking in informations are near impossible.
I have not just shot my foot but I seem to have shot in the head by trying to informally challenge, well, I was asking a question in a first place.
I really should have paid £65.
It was genuine mistake in the first place but their system changes made my case even more complicated.
The point in the first place was:
I had entered the street at wrong timing twice before I received the first PCN to realise.
And the sign post is not placed adequately for any vehicle approaching to turn left into the Bowling Green Street that I was not able to notice the signpost.
Since I had received the PCN, I know where the signpost is and I have tried many times to notice the sign post whilst paying attention to any potential hazards, it is impossible as it is not angled to be visible to the vehicle approaching to turn left into the street.
The images I have taken from the road position where I would be riding.
Timing of when the post-van is there, it blocks the view completely
The Big Tree is hiding the signpost
Neither of the signpost is facing vehicle approaching
Able to all the other signpost except the one I got PCN for as it is blended into the background
By the time I am at the junction to enter the street, I am right by the side of the sign and they are above my head. I am waring a full-face helmet and I cannot see above.
But now turned into unfair rejection with the increased charge and power harassment by the authority.
The stress it is causing and hardship with the threat to increase the charge plus the court fee etc.
Anyone who has no time, no energy, not enough knowledge to deal with the matter are threatened to pay the charge.
Which used to be dealt with a simple phone call with a real person and the situation was to be listened and taken into account, the genuine mistake was not to be penalised / punished.
It seems anyone wanting to challenge it, has to take up so much learning to even ask a question.
I don’t know where to get help, who I am supposed to be talking to, it is getting out of hand.
I have no idea when this will be going to court or will I get informed?
I don’t even know what I have to do to get this charge dropped or at least at £65
Asking for a solicitor will increase the cost even more and what am I supposed to be doing with this matter?
