PCNs recently received from UKPA / HOZAH

Ignore - it's a begging debt collectors letter.

Hi InterCity125
Thanks for getting back to me.
What about the 4x PCN's, is it best to ignore or respond ? There is a draft email above ready to be sent, just wanted some pointers in case it need any improvements ?
Thank you

Hi all,

here are some more pictures inside the carpark - any support to respond to the 4 PCN's would be very much appreciated.


Exiting Car Park


Some of the signage inside the car park



Some of the signage inside the car park (2)



Pay Here



also received a 2nd letter from bwlegal....

https://drive.google.com/file/d/1Pet8BDD8hefwEYs7tkiayvtYBDuhzUk8/view?usp=drive_link

Hello,
any support with the 4 remaining PCN would be much appreciated.

Quote from: littlebee on July 02, 2026, 08:08:50 am

Is there a particular template letter to follow when raising to POPLA ? And should a response be sent to the PCN issuer at the same time ?

If you have a POPLA code, just appeal to them, no need to contact the parking company again. I'd do a search on here, there should be some previous examples of hirers that have gone to POPLA.

Hello all,

Still waiting for a POPLA decision, its moved to stage 2 (with the operator). I guess it can take a while before they have fully reviewed and come to a decision.

With regards to the other PCNs, is it best to wait for POPLA to make a decision on the 1st one ?

hi all
there was another letter from the ''debt'' agency - they have consolidated the ''debt'' and asking for it to be paid.

do we still ignore or respond ?

Please do advise...naturally for a worrier like me..Im getting really stressed...please do help.

I assume the debt collectors letter does not relate to the PCN(s) for which you are still awaiting a POPLA response?

Debt collectors can be ignored. You await a letter from solicitors in the form of a Letter of Claim.

I assume the debt collectors letter does not relate to the PCN(s) for which you are still awaiting a POPLA response?

Debt collectors can be ignored. You await a letter from solicitors in the form of a Letter of Claim.

Hi there DWMB2,
yes you're right, the debt collectors letter does not relate to the PCN which is pending POPLA response.

So, for all the remaining PCN, the idea is to let them go through till the form of a letter of claim is issued, and then come back here to go through next steps ?

hi all,

there has been a response on the POPLA portal:

1. From Portal :

2. Page 1  of response from PCN issuer:

3. they have also issued a ''pack'' which includes their supply contract, images of their facilities and copies of the PCN

I havent uploaded everything, but would you like to view the entire pack they have enclosed ?

POPLA have advised there are 7 days to respond.

Just to add, their response seems to be heavily based around the customer car park which is a different location all together (a building next door). The car park in question is part of a service road used by the business owners/drivers to deliver goods (customers can not usually access this). This car park has always been pay on exit and the exit barriers have always been closed until a exit payment was made (if it was over the hours free stay) - however in recent times, the car barriers have been non-operational, broken or open and more recently they have now begun to automatically open suggesting that no payment is required on exit. Further, on their response to the PCN appeal, they stated' ''This car park operates on a payonentry system, which requires all
motorists to pay once they have parked their vehicle to validate their stay'' - which is not correct, there are no such signs and this has never been a ''pay on entry'' site.

How best to respond please ?
Thank you

1. Please upload everything.
2. You need to rebut anything they claim with which you do not agree, or else it could be argued that you agree with what they say.

1. Please upload everything.
2. You need to rebut anything they claim with which you do not agree, or else it could be argued that you agree with what they say.

OK, I'll upload everything.
Thank you

1. Please upload everything.
2. You need to rebut anything they claim with which you do not agree, or else it could be argued that you agree with what they say.

Hi jfollows,

please see both documents below:

1.

2.

in addition, please see below pictures of the car park entrance and exit, in case this helps.

3.

Please do let me know if you need anything else ? They have indicated response is required within 7 days.
Thank you

Just to confirm, did the operator send any other documents with the Notice to Hirer?

Just to confirm, did the operator send any other documents with the Notice to Hirer?

Hi, not to my knowledge and none that I have received. The only information supplied was the PCN which was shared earlier.

What are your thoughts on what they have issue to popla ? is there anything else we can do ?

Thank you for all your support so far, really appreciate you helping.

I would just comment that they have not rebutted your appeal point relating to the non provision of the additional documents which must be served with the NtH.

I would just comment that they have not rebutted your appeal point relating to the non provision of the additional documents which must be served with the NtH.

Is there a template response I should include
& is there any value in commenting on other aspect of the issues (the fact they claim its pay on entry which clearly it is not) as well as poor signage >

or is the above single line sufficient ?
Thanks