Redbridge PCN Contravention 16s - For an incorrect Parking Location Code

Hi all,

This one really hurts, as there was absolutely no intention to deceive or avoid paying for parking. I used the Ringo app with location services on, paid the 30p session, left the car, and came back to find a big yellow PCN on the windscreen. Going from 30p to £80/£160 feels incredibly unfair and disproportionate.

16s – Parked in a permit space without a valid virtual permit
Images:
 


I’ve parked countless times in this area for the last two years, but this time I parked on an adjoining road. The Ringo app didn’t pick up the correct location, and I mistakenly /didn’t check properly / left the previous booking code (from a neighbouring street). Since I had paid for a session - just with the wrong code - I honestly thought they would be fair about it.

I challenged the PCN through the portal:

 

They’ve now responded and rejected the challenge, acknowledging that payment was made and confirmed by Ringo, but saying it’s the driver’s responsibility:


I’m really disappointed with the borough. This was a genuine, sincere mistake, not an attempt to avoid payment, and I had already paid for parking. Now it jumps to £80, or £160 if I challenge again or don’t pay by Thursday, (22nd Jan).
Just wanted to ask if anyone has any advice or suggestions on whether I have any grounds to fight this, whether it’s worth pursuing, or if anyone has experience or can help.

Thanks in advance
J.

I'm not sure why you've posted this in 'News/Press Articles' - I've moved it to the council forum.

Sincere apologies.

Thanks for moving this to the correct place.

See this case:

https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/pcn-contravention-16s-redbridge-incorrect-parking-location-code

Also we need to start asking for their enforcement policy and holding them to statuary guidance on fairness.

Many thanks.

J.