Having recently had a CC case instigated by DCB discontinued, I understand that this is par for the course for companies like DCB.
I also understand (indeed had first hand experience) that the court system is overworked and under-resourced. I am probably thinking from a logical and common sense angle rather than from a legal process one, but I can't see why these companies are not considered vexatious. As a matter of course they are submitting claims that they know they will discontinue, just in the hope of scaring people. So they pay £35 which they don't get back, but I doubt this truly covers the cost of the time they waste.
If companies like this were held to account on a macro level for all the hundreds of (what I would consider to be) vexatious claims they make, the court system would save a hell of a lot of time and maybe wouldn't be so overloaded.
Is there no process by which these companies can be investigated, based on the amount of and percentage of claims they discontinue? I am of course joking but I would consider it good value to put aside £350 per year to make 10 nonsense claims against people like DCB that I have no intention of continuing. Would this not be vexatious behaviour on my part?