3. Second hand car, where do I stand
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Korting

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Second hand car, where do I stand
« on: March 15, 2025, 11:43:59 am »
I bought a s/h Skoda Superb from a dealer near Manchester (I'm in London) it cost me around £15000.  It had 67000 miles on the clock and looked to be in very good condition.  It had a brand new MOT

I drove it home and it was fine, I didn't drive it much, but a couple of weeks later the DPF warning light came on.

I called the dealer who asked me if I was a member of the RAC which I was and was told to call them out which I did.

The RAC carried out a 'regen' which appeared to work.

A couple of weeks later having only driven a few miles since the regen, My wife and I drove to Harrogate.  After around 100 miles the DPF light came on.  i had business in York, Preston and Bury before driving home

This time I called the dealer who said I should take it to a Skoda dealer.  (They said they would pay and I have that in writing)

The report that I got back from Skoda was shocking.

The DPF light couud be caused by either a faulty emissions valve and/or a blocked DPF.

BUT

They also reported a leaky shock absorber and very worn front brakes and disks.

The car has now done approx 1000 miles since I bought it 6 weeks ago.

200 miles bringing it home, a couple of hundred running around locally and 500 miles for my trip up north.

I expect to hear from the dealer on Monday or Tuesday.

I want to return the car for a full refund and have told the dealer this as I consider it unfit for purpose.

How do I stand legally?  I paid the deposit by credit card.
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sparxy

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Re: Second hand car, where do I stand
« Reply #1 on: March 15, 2025, 06:37:30 pm »
"Leaking" or "misting"?

I had a "misting of oil on a shock absorber" on the first MOT after owning my car, and it has never been mentioned again. Either the oil has run out, or it wasn't a misting of oil...

How long had you owned it when you first reported the fault?

If within 30 days, in theory, you have the right to reject as its faulty. But at 6 weeks now... you appear to be outside of that window.

If more than 30 days and up to 6 months, you have to give the dealer one chance to repair/replace/refund (their discretion), the onus is on them to prove the fault was not present at time of purchase.


Depending upon the year of car, you may find that the car has had less services than you would expect. These are solid cars (again, depending on age) if well looked after, and if you do the appropriate miles for a diesel to do its regens you should have no issues once these are all solved.
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Re: Second hand car, where do I stand
« Reply #2 on: March 16, 2025, 01:18:38 pm »
I first reported the problem just before the 30 days was up.  I wish I'd gone to Skoda first, not called the RAC.  Skoda say the shock absorber is leaking.

Please see the report from VW/Skoda (personal details redacted)

https://imgur.com/a/Ca6g8Hk

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Re: Second hand car, where do I stand
« Reply #3 on: March 20, 2025, 12:35:05 pm »
I’ve now returned the car to the dealer for a full refund.
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