Dear Mr Lord
I make this polite complaint in order for your authority to come into line with all the other 33 London authorities vis a vis the registration of appeals to the London Tribunals. I trust you will give this your most careful consideration.
At present, and as has been for a long time, Transport for London does not facilitate the registration of appeals for appellants save for postal communications. While the actual registration may be done online by copying the appeal form and sending it via e mail to the Tribunal, it is not at all possible to access the case further via the Tribunal's portal as no verification code is offered in any Notice of Rejection. Furthermore, access to video evidence is far from satisfactory.
The above refers to general matters; however, in some cases it is of paramount importance for Transport for London to be contacted to require the attendance of officers. There is no e mail address available although I believe that cccorrespondence@tfl.gov.uk is one route; however, it seems to be inherently unfair that you communicate direct electronically with the Tribunal but not with appellants or their representatives.
In light of the above, it would be eminently sensible to review this situation as a matter of urgency - certainly, it would assist all parties concerned and the Tribunal staff and adjudicators.
Yours sincerely
James Bond
c.c.: Mr Anthony Chan, Chief Adjudicator.
Abbey Ameen
