A bit of a weird one,
Coworker took the van on a site visit, and on the way back, went into the back of someone up a steep hill on the motorway in stop/start traffic.
No dash cam footage, the other person in the car had a passenger.
They phoned up an hour or so later to the office for the specific insurance details (that the coworker didn't know, but provided the policy provider, our details etc), which were passed along to them
They phoned back another hour or so later and said that their passenger now has whiplash and they have a witness that saw the coworker on the phone - as far as they implied, no physical evidence, but a witness and would be reporting this to the police along with their insurance.
Coworker says that's no true, phone was on his lap with audio sat nav directions as the van didn't have a car mount and their was a diversion in place when he set off.
And he went into the back of them because they rolled back slightly as they took their handbrake/breaks off to move off.
How does this work? We've notified insurance, but how will the police get involved now normally? Do they just issue a Section notice or do they do a full on investigation etc.