Free Traffic Legal Advice

It is generally better to engage than ignore - these firms have got a lot more litigious than they used to be, and it's better to at least try to head them off without the need for defending a court claim.

If you can take a look at the following guide and provide as much of the information it asks for as you are able to, we can advice accordingly. You'll need to use a third party such as Imgur to show us images, the guide includes advice on that: READ THIS FIRST - Private Parking Charges Forum guide

We need to see the other side of the letter too.

Possibly the reg was input incorrectly, as it says 'no valid session' - is the exit barrier controlled?  You can appeal, they will reject it - if they see a very similar reg at the appropriate time they may offer the £20 keying error charge.  They are with POPLA, so you might have more luck there.  If not it will end up in a court claim which can almost certainly be defended - there is no invitation to pay or name the driver, nor identification of the creditor, so it is not fully POFA compliant.

No barriers, it’s a machine you input your reg and then just pay and be on your way, I highly doubt the reg was put in incorrectly I’ve used it so many times but it is strange why all of a sudden I got a ticket. Have you got a template I could perhaps send it appeal this as I would rather not go to court lol

Any template I could send for my appeal ??

You can appeal about the fact that the Notice to Keeper (NtK) is not fully PoFA compliant, in which case they cannot pursue the Keeper, only the driver, whose identity they have no idea of, unless the Keeper blabs it to them.

As for this not going any further... you are having laugh aren't you? Unless you can convince a POPLA assessor that they are in breach of PoFA 9(2)(e)(i), the is going to go all the way to ta county court claim which is where it is usually won if you follow the advice and aren't low-hanging fruit on the gullible Tre who ends up paying out of ignorance and fear.

You should appeal initially with the following and then come back when that is rejected:

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote

I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. Parkmaven has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. Parkmaven have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.

Well, as expected  they have rejected my appeal
 
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