Author Topic: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop off a passenger' at a temporary red light  (Read 918 times)

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BDayOwl

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Noted, will be sure of that moving forwards.

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Hi Shahera,

Thanks for your prompt reply, but you seem to have missed a few points.
My initial question was about whether the additional £70 'debt recovery fee' was inclusive or exclusive of VAT, not the original parking charge. Please clarify whether the recovery fee of £70 is inclusive of exclusive of VAT, or whether it's VAT-exempt as you seem to have indicated above.
Point 2 has been completely ignored, so I'll share it again: "Regarding the principal sum allegedly due under the PCN: Is this being claimed as damages, or is it intended to be pleaded as consideration for a service (i.e., parking)?"
You've shared 3 pages of what, according to the numbering in the footers, is an 8 page document. In addition, the term specified within the contract lapsed in January 2023. Furthermore, the contract you have shared is signed by Bristol Airport Ltd, with no reference to the landowner. Please provide the full and valid contract flowing from the landowner, Ontario Teachers’ Pension Plan (OTPP), through their managing agent, Bristol Airport Ltd, to your client, evidencing their contractual right to issue PCNs in their own name.
You've alluded to the BPA Code of Conduct, but I note that VCS LTD aren't listed on the BPA's Approved Operators. Can you confirm whether VCS Ltd are bound by the BPA's Code of Conduct?
Under the PAP I am entitled to specific answers to these questions, so please share full answers at your earliest convenience.

b789

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Please, don't use "Hi" when writing formal letters. It may as well be signed "with love and kisses". Use Dear Sir (or the name of the person) and sign with Yours Faithfully (if you don't know the person) or sincerely (if you know the person).

These are not your "mates" or friends. They are out to scam you out of hundreds of £s.

I note you are also seeking advice on the advice you've received here from us over on the MSE forum.

This will never reach a hearing and will be discontinued in due course. What we are trying to achieve here is extra work and expense for DCB Legal and their intellectually malnourished employees.
« Last Edit: September 05, 2024, 05:32:22 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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BDayOwl

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Reply received:

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We write in response to your correspondence received in our office dated 05/09/2024.

 

We now respond to the same as follows.

 

The Parking Charge Notice (PCN) was issued as the vehicle, XXXXXX had stopped to pick up in a restricted zone. The signage on site clearly stipulated, 'no pick up or drop off'. Please see attached. As evidenced by the images of the vehicle attached, the vehicle picks up a passenger. This is a clear breach of the Terms and Conditions of the site. Therefore, it is our Client's position the PCN was issued correctly.

 

Your appeal was received by our Client on 16/05/2024. In response to your appeal our Client informed you that upon review of the CCTV evidence, it was confirmed your vehicle stopped to collect a passenger on an access road where restrictions apply. Our Client then afforded you the opportunity to pay the PCN at a reduced sum of £60.00 or make an appeal to the Independent Appeals Service. No further payment or appeals were made. Please see attached both the appeal and response.

 

Given that the case has been escalated to this firm for recovery action, the time to appeal further has now elapsed and payment of the PCN is now required.

 

The PCN was not paid within the prescribed 28 days or indeed at all. In view of this the sum of £70.00 is also claimed as a contractual cost pursuant to the Contract. The £70.00 contractual cost is not inclusive of VAT.

For clarity, our Client is an approved operator of the International Parking Community. We apologise for the administrative error within our previous correspondence.

We can confirm the Landowner Agreement has been extended by mutual consent. As such, our Client has sufficient authority to manage parking in this location.

Please note, we will not be engaging in further correspondence regarding matters previously discussed.

If there are any documents that you have requested, but that are not attached, it is because we have deemed the request to be disproportionate and/or not relevant to the substantive issues in dispute. We respectfully draw your attention to paragraph 2.1(c) of the Protocol and remind you that both parties are expected to act reasonably and proportionately. 

You now have 30 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account   
Sort Code: 20-24-09   
Account Number: 60964441
You must quote the correct case reference (XXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.


Kind Regards,

 

Louise Bridle

 

DCB Legal Ltd

b789

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Nothing unexpected. However, I suggest you respond to that letter with the following:

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Subject: Continued Non-Compliance with Pre-Action Protocol

Dear Ms Bridle,

I acknowledge receipt of your latest response, dated [insert date].

It is regrettable that you have once again failed to fully comply with the requirements of the Pre-Action Protocol (PAP). Despite my repeated and clear requests for information, you have not provided satisfactory answers or the required documentation.

You have also failed to fully address my queries regarding the additional £70 charge, which you assert is a "contractual cost" but provide no breakdown or justification of its calculation in relation to any specific contractual terms. Your attempt to characterise the fee as such does not exempt you from providing clarity, especially in light of the fact that this charge was introduced post-PCN and does not appear to be part of the initial contract at the time of the alleged parking event.

Your refusal to engage with my questions regarding whether VAT applies to the debt recovery fee and your continued reliance on the BPA Code of Practice without addressing the specific issues raised is unhelpful and inconsistent with the spirit of transparency required by the PAP. Simply restating positions without answering reasonable questions amounts to obfuscation, and I find your behaviour obstructive.

I must remind you that the court expects both parties to act reasonably and proportionately before litigation. Should you continue to fail in your obligations under the PAP, I will have no hesitation in bringing this to the attention of the court as evidence of your unwillingness to comply with pre-litigation conduct requirements.

This will be my final request for answers. I therefore give you one final opportunity to:

1. Provide a proper breakdown of the additional £70 charge, including the basis upon which it has been added to the claim, and whether it includes VAT.

2. Confirm the full chain of authority for your client’s right to issue parking charges at the location, including the landowner's contract and any applicable sub-contracts.

3. Supply any further documents you deem necessary to clarify your position.

Failure to respond to these reasonable requests in a timely and transparent manner will result in me relying on your failure to comply with the PAP as part of my defence in any future proceedings.

Yours sincerely,

[Your Full Name]

This makes it clear that you do not intend to make further requests for clarification and strengthens your position in case this proceeds to court.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Away from 07/05/2025 for 3-4 weeks. Limited availability to provide advice.
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BDayOwl

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Thanks for the above reply, however I would have had more luck just shouting at a brick wall:

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We write in response to your correspondence received in our office dated 24/09/2024.

 

We now respond to the same as follows.

 


We refer to our communication of 24/09/2024, we confirm that despite your latest correspondence, our position remains as previously advised. As such, should our client instruct us to proceed with further legal action, we reserve the right to do so without any further reference to you.

 

If you are at all unsure of your legal position, you may wish to seek your own independent legal advice. For example, you may wish to seek independent legal advice from the Citizens Advice Bureau. 

 

You now have 24 days from the date of this email to make payment of £170.00. Failure to make payment will result in a Claim being issued against you without any further reference.

Payment can be made via bank transfer to our designated client account: -

Account Name: DCB Legal Ltd Client Account   
Sort Code: 20-24-09   
Account Number: 60964441
You must quote the correct case reference (XXXXXXXX) when making payment. If you do not, we may be unable to correctly allocate the payment. If further action is taken by us as a result of an incorrect reference being quoted, you will be liable for any further fees or costs incurred.

We would ask that you kindly furnish us with your most up to date telephone number, this can be emailed to us at info@dcblegal.co.uk.

Alternatively, you can contact DCB Legal Ltd on 0203 838 7038 to make payment over the telephone or online at https://dcblegal.co.uk/response/pay-online/.


 
Kind Regards,

 

Louise Bridle

 

DCB Legal Ltd 

b789

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Did she actually use those dates?

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We write in response to your correspondence received in our office dated 24/09/2024.

We now respond to the same as follows.

We refer to our communication of 24/09/2024,

Never mind. This will be used against them when the time comes. You now sit back and wait for the inevitable N1SDT Claim form to arrive in theist from the CNBC.

The only piece of paper in the envelope will be the actual N1SDT form. All the other forms can be discarded. You will not be responding by post. It will all be done online and by email.

When the clam from arrives, show us all the detail except your name and address, the claim number, the VRM of the vehicle and the MCOL password. Leave everything else showing.

We will give you the necessary advice on how to acknowledge it and defend it.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

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BDayOwl

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Hey all, claim form arrived yesterday. Any advice on next steps would be much appreciated!