hi all,
We're being pursued by VCS for 'stopping to collect a passenger' at Bristol Airport, despite the passenger entering the vehicle while the vehicle was stationary at a temporary red traffic light. The light was red the entire time that the passenger was embarking.
Foolishly, we have identified the driver to VCS as this seemed an open and shut case and didn't realise that the appeals process is a kangaroo court. We have gone through the full appeals process and it has been denied at every point (both with VCS and with the IAS).
We're now being pursued by DCBL for £170 (increased from £100).
Formal complaints have been made to Bristol Airport, to VCS (who have not replied to the complaint) and to the DVLA, who advised us that the only recourse is to appeal to the IAS, a process that we had already exhausted.
Letters and appeal details available here:
https://imgur.com/a/Utrmx2wWe've confirmed via a SAR that the photos included in the charge notice are ALL images that they have of the vehicle.
Any advice on how best to proceed here would be much appreciated. I only stumbled on this site today and see that you've been able to provide invaluable assistance to others, so holding out hope that we don't have to stump up for this injustice.