Author Topic: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?  (Read 4457 times)

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Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #30 on: »
I had the email notification last night. My appeal has been declined:

Assessor supporting rational for decision.

When assessing an appeal POPLA considers if the parking operator has issued the parking charge notice correctly and if the driver has complied with the terms and conditions for the use of the car park. When entering a site, it is the motorist’s responsibility to read the signs and adhere to the terms and conditions stated. In this case, the signs state vehicles must be registered for a valid permit. The parking operator has provided a permit report which shows no record of permit against the vehicle in question. Therefore, the terms and conditions of the site were breached, and a charge was issued for £100. - The appellant states the Notice to Keeper does not meet the requirements of the Protection of Freedoms Act (PoFA). The Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. The appellant was identified as the registered keeper and no driver details were provided, therefore I must assess if the Notice to Keeper is compliant with PoFA. Upon reviewing the PCN, I am satisfied that it was issued within the permitted timeframe and contains the relevant information outlined in PoFA. Please note that there is no requirement to name the creditor on the PCN as the operator is acting on behalf of the PCN. Having reviewed the PCN, I am satisfied that it meets the requirements of PoFA and the operator is permitted to pursue the appellant as the registered keeper. - The appellant requests evidence of a contract between the operator and landowner. The Private Parking Sector Single Code of Practice (The Code) sets the standards its parking operators need to comply with. Section 14.1 of the Code states that where controlled land is being managed on behalf of a landowner, written confirmation must be obtained before a parking charge can be issued. The operator has provided a signed witness statement to demonstrate that it has landowner authorization. Although the Code of Practice outlines what authorisation must set out my observations extend beyond checking documentation; it includes consideration of the fact that there is equipment, signage and on occasion personnel on site to manage the function of enforcement and this cannot happen without the landowner’s authority. I am sure that if the parking operator was not allowed to issue charges on site the landowner would not permit the parking operator to keep its signage on site nor would the landowner allow motorists to park on its land without authorisation. Based on the information supplied by the parking operator I am satisfied that it meets with the minimum standards set out by the Code of Practice and is compliant. After considering the evidence from both parties, the motorist parked without a valid permit and therefore did not comply with the terms and conditions of the site. As such, I am satisfied the parking charge has been issued correctly and I must refuse the appeal.

So, is there anything else I can do?

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #31 on: »
It would seem you got a mentally deficient POPLA assessor.

I imagine next steps are ignore debt collectors and don't worry until you get a letter of claim - but someone more experienced than me will pipe up if not.

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #32 on: »
A POPLA decision is not binding on you, even the feckwit assessor is completely wrong. Do not pay.

You never showed us the final appeal you sent to POPLA.

Please show us the complete POPLA decision, including the name of the assessor. This not private information and is in the public domain. I will put together a formal complaint to POPLA you can send. Not that it will change the decision of the assessor but it puts them on notice that their assessors are nut sufficiently trained in the law and they must acknowledge your complaint.

You will now start receiving useless debt recovery letters which you can safely ignore. Debt collectors are powerless to actually do anything except to scare the low-hanging fruit on the gullible tree into paying out of ignorance and fear. Ignore all debt recovery letters. We do not need to know about them.

Eventually, you will receive a Letter of Claim (LoC) and subsequently an actual N1SDT Claim Form from the CNBC. We do need to know about those as there are important deadlines that must not be missed. What I can tell you is that the most probable outcome is that once a claim is made and defended with our advice, it will either be struck out or discontinued.

So, please show us the full response from POPLA with the assessors name and the POPLA reference number so that a formal complaint can be made and let us know if you are prepared to fight this all the way.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #33 on: »
As requested:

Decision
Unsuccessful
Assessor Name
Heidi Brown
Assessor summary of operator case
The parking operator has issued a parking charge notice due to the motorist parking without a valid permit.

Assessor summary of your case
The appellant has raised the following points from their grounds of appeal: - The appellant states the Notice to Keeper does not meet the requirements of the Protection of Freedoms Act (PoFA). - The appellant requests evidence of a contract between the operator and landowner.

Assessor supporting rational for decision
When assessing an appeal POPLA considers if the parking operator has issued the parking charge notice correctly and if the driver has complied with the terms and conditions for the use of the car park. When entering a site, it is the motorist’s responsibility to read the signs and adhere to the terms and conditions stated. In this case, the signs state vehicles must be registered for a valid permit. The parking operator has provided a permit report which shows no record of permit against the vehicle in question. Therefore, the terms and conditions of the site were breached, and a charge was issued for £100. - The appellant states the Notice to Keeper does not meet the requirements of the Protection of Freedoms Act (PoFA). The Protection of Freedoms Act (PoFA) 2012 is a law that allows parking operators to transfer the liability to the registered keeper in the event that the driver or hirer is not identified. The appellant was identified as the registered keeper and no driver details were provided, therefore I must assess if the Notice to Keeper is compliant with PoFA. Upon reviewing the PCN, I am satisfied that it was issued within the permitted timeframe and contains the relevant information outlined in PoFA. Please note that there is no requirement to name the creditor on the PCN as the operator is acting on behalf of the PCN. Having reviewed the PCN, I am satisfied that it meets the requirements of PoFA and the operator is permitted to pursue the appellant as the registered keeper. - The appellant requests evidence of a contract between the operator and landowner. The Private Parking Sector Single Code of Practice (The Code) sets the standards its parking operators need to comply with. Section 14.1 of the Code states that where controlled land is being managed on behalf of a landowner, written confirmation must be obtained before a parking charge can be issued. The operator has provided a signed witness statement to demonstrate that it has landowner authorization. Although the Code of Practice outlines what authorisation must set out my observations extend beyond checking documentation; it includes consideration of the fact that there is equipment, signage and on occasion personnel on site to manage the function of enforcement and this cannot happen without the landowner’s authority. I am sure that if the parking operator was not allowed to issue charges on site the landowner would not permit the parking operator to keep its signage on site nor would the landowner allow motorists to park on its land without authorisation. Based on the information supplied by the parking operator I am satisfied that it meets with the minimum standards set out by the Code of Practice and is compliant. After considering the evidence from both parties, the motorist parked without a valid permit and therefore did not comply with the terms and conditions of the site. As such, I am satisfied the parking charge has been issued correctly and I must refuse the appeal.

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #34 on: »
You need to also post the full POPLA appeal you sent - assuming it differs from the first draft you posted in December.

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #35 on: »
You need to also post the full POPLA appeal you sent - assuming it differs from the first draft you posted in December.

It did not.

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #36 on: »
Apologies for bringing this back from the dead! But, we are now at this stage:

You will now start receiving useless debt recovery letters which you can safely ignore. Debt collectors are powerless to actually do anything except to scare the low-hanging fruit on the gullible tree into paying out of ignorance and fear. Ignore all debt recovery letters. We do not need to know about them.

Eventually, you will receive a Letter of Claim (LoC) and subsequently an actual N1SDT Claim Form from the CNBC. We do need to know about those as there are important deadlines that must not be missed. What I can tell you is that the most probable outcome is that once a claim is made and defended with our advice, it will either be struck out or discontinued.


The date of contravention was 06.10.2024. Letter from DCBL received today, dated 16.10.2025.

Is the advice above still valid? Ignore until LoC and N1SDT?

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #37 on: »
No change. Come back when you receive an LoC. Nothing to do until then.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #38 on: »
Hey all and happy new year.

Just checking, received a Notice of Intended Legal Action letter today. Just ignore right?

Do they always go to the LoC stage?

Thanks again.

Re: Used Millwall Dock for a photo shoot, Group Nexus, but was I parked?
« Reply #39 on: »
Can you show us that letter, just to check it isn't a LoC?


It’s not a Letter of Claim, everything from DCBL should be ignored, the Letter of Claim will come from DCB Legal, which is not the same company.

In your experience, do they always proceed to legal?

Yes

Search the forum for
Nexus DCB
if you want to know more.

They probably don't take every case to LoC stage, but they seem to take a good portion of them. At any rate, the best advice is to always proceed with a case as if it is going to go all the way to a court hearing, and if it does not, great.