A letter was received from CNBC "Judgement for Claimant ( in default ). I presume this is an "N30", but I can see nothing on it that identifies the letter template.
There is also a letter from dcblegal, entitled "County Court Judgement : Pay within one month to remove from credit file"
The RK is having trouble with the payment instructions.
There are 5 options and the RK does not want to use anything that involves talking or communicating with anyone, so that rules out. the "WhatsApp" and "Telephone/Email" options. They're not keen on the "Bank Transfer" option either, not sure why, they just "don't like doing that".
This leaves "Scan QR to pay" and "Online".
Scan QR contains a linked to a URL not obviously linked to dcblegal (pay.acquired.com). There is no note or description in the letter explaining that the QR code will take users off to another business or payment processing organisation. So that option was dropped.
So the RK fell onto the "Online" option.
This option apparently fails when entering the case reference and postcode. Both values get a green tick in their fields, but when the submit button is clicked, a red error appears "Unable to find case. For further assistance please contact 020 3434 0432."
I have tried it myself and can confirm the payment method does not seem to work.
I followed the QR link and it goes to a page hosted on "Pay.acquired.com" with dcblegal logo at the top and ApplePay, GooglePay, Card and Pay-by-bank options.
I think I am going to suggest just using the QR option and taking screen shots of the whole process, so the RK can be done with all this.
I then need to find more friends with English as their first language. It seems to be my friends from foreign shores who struggle with this stuff.
