Author Topic: UKPC PCN - Friern Barnet Retail Park - Vehicle was parked in registered users only  (Read 593 times)

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Hi,

I am seeking help regarding an overstayed PCN that occurred in London, Friern Barnet Retail Park N11 3PW on 05/11/2025.

The driver entered the car park after the allowed times which the driver then have realised shortly after and have stayed at the car park for exactly 33 minutes until noticed that on the sign it said only registered users are allowed in times between 22:30 to 8 am.

I've missed the original letter with a 14 day discounted price and have now received a final reminder letter.

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Can you post up a copy of the PPN with personal details redacted but leave dates?

This may take a while to go through the motions, but according to b789 you should not pay a penny to UKPC.

Ignore the "mugs discount". If you don't want to pay a penny to UKPC then follow the advice I give you here. I can guarantee that with greater than 99.9% certainty.

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. UKPC has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. UKPC have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Ignore the "mugs discount". If you don't want to pay a penny to UKPC then follow the advice I give you here. I can guarantee that with greater than 99.9% certainty.

There is no legal obligation on the known keeper (the recipient of the Notice to Keeper (NtK)) to reveal the identity of the unknown driver and no inference or assumptions can be made.

The NtK is not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known keeper.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the keeper of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Keeper (NtK) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the keeper of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. UKPC has relied on contract law allegations of breach against the driver only.

The registered keeper cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtK can only hold the driver liable. UKPC have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.


Hi, thank you for your help. So I have done that and 3 days ago I received this email from them. https://ibb.co/2r9pj1n


What is my next step?

It's a fishing exercise to get you to name the driver, which you don't want to do obviously!

You can either reply re-iterating that their NTK was not POFA compliant, you have no obligation to name the driver and won't be doing so, and they have no means to hold the keeper liable so they should cancel they charge.  They won't of course, and will reject your appeal.

Or you can ignore it and they will reject your appeal anyway!

Reply to their email with the following:

Quote
Subject: PCN [number] – Your improper request for driver details

I am the registered keeper.

Your email is noted and your request that I “confirm the full name and address of the driver” is refused.

There is no legal obligation on a keeper to identify a driver. Your attempt to strong-arm the keeper into naming the driver within 7 days is inappropriate and will not succeed. You already have everything you need to either cancel the charge or issue a rejection with a POPLA verification code.

Accordingly, stop fishing for driver details and now determine the appeal based on the information already provided. If you reject, you must provide a POPLA code without further delay.

For the avoidance of doubt, I will not enter into any correspondence about the driver’s identity. Any further emails repeating this demand will be treated as harassment and evidence of unreasonable conduct.

Yours faithfully,

[Keeper name]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain