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UKPC Parking Notice to Hirer - Not Parked Correctly within the markings of the bay or space - Brent Cross Shopping Ctr.

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#1
Hi - we received a note from the leasing company (business lease) that there was an impending notice to hirer coming our way some time back. We then received the attached, a final reminder about parking outside the markings of the bay. 

It doesn't look like in the imgur pics that the lines are even there to be honest.

Just need help with the appeal, a) i didn't receive the first notice, b) it's a lease car so is there a requirement to send the lease agreement or details? c) the lines are worn out and the images don't show the details?

Any help much appreciated.

Thanks

Pics

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#2
Irrespective of the actual alleged contravention, you cannot be liable as the Hirer of the vehicle because UKPC will not have complied with all the requirements of PoFA to be able to transfer liability from the unknown (to them) driver to you, the Hirer.

As they have failed to provide you with the original Notice to Hirer (NtH), you must send a formal complaint to UKPC and tell them that the original was never received and that they must provide you with a copy. You will also require them to provide evidence of the date the original NtH was entered into the postal system as required by the PPSCoP section 8.1.2(e) Note 2.

Even if you did nothing, which is not advised, you would eventually receive a county court debt claim that, if defended, would eventually be discontinued and that would be the end of the matter. However, for now, you must get your formal complaint in.

As you also have time to actually appeal, send the following, verbatim, only as the Hirer (they have absolutely no idea who the driver is unless you blab it to them):

Quote
The NtH would be not compliant with all the requirements of PoFA which means that if the unknown driver is not identified, they cannot transfer liability for the charge from the unknown driver to the known Hirer.

Use the following as your appeal. No need to embellish or remove anything from it:

Quote
I am the Hirer of the vehicle and I dispute your 'parking charge'. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

As your Notice to Hirer (NtH) does not fully comply with ALL the requirements of PoFA 2012, you are unable to hold the Hirer of the vehicle liable for the charge. Partial or even substantial compliance is not sufficient. There will be no admission as to who was driving and no inference or assumptions can be drawn. UKPC has relied on contract law allegations of breach against the driver only.

The Hirer cannot be presumed or inferred to have been the driver, nor pursued under some twisted interpretation of the law of agency. Your NtH can only hold the driver liable. UKPC have no hope at POPLA, so you are urged to save us both a complete waste of time and cancel the PCN.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
#5
No response.
Ignore.
It’s a fishing attempt to get you to name the driver.

The moment you name the driver you destroy your defence. In the absence of your doing this they can’t go after the driver, nor can they go after the hirer.

They force you to use POPLA in due course to get this cancelled, because they know that enough people just go along and name the driver or pay up.
Last Edit: April 12, 2025, 01:59:00 pm by jfollows
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#7
You don’t name the driver by doing nothing and … not naming the driver.
They’ll eventually deny your appeal “after careful consideration” or some such guff but you don’t care because they’ll also send a POPLA code.
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#10
DO a search of the forum for other POPLA appeals and put something together that you think is appropriate and then show us here before you send anything and we can then advise on what, if anything needs changing or adding or removing.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
#11
Hi - here's the appeal drafted, appreciate any help on it:

I am the hirer of the vehicle and wish to appeal this Parking Charge Notice issued by UKPC on the following grounds:
1. The Notice to Hirer does not comply with the requirements of the Protection of Freedoms Act 2012 (Schedule 4) and therefore liability cannot be transferred to the hirer.

Under Paragraphs 13 and 14 of Schedule 4 of the Protection of Freedoms Act 2012 (PoFA), a parking operator seeking to transfer liability to a vehicle hirer must provide the following documentation with the Notice to Hirer (NtH):
•   A copy of the original Notice to Keeper (NtK).
•   A copy of the relevant hire agreement.
•   A statement, signed on behalf of the hire company, confirming the name and address of the hirer and the duration of the hire period.

UKPC’s Notice to Hirer failed to include the above documentation in full. In particular:
•   No copy of the original Notice to Keeper was enclosed.
•   No signed statement from the hire company identifying me as the hirer was provided.
•   No copy of the hire agreement was included.

PoFA stipulates that all these documents must be provided for a parking operator to establish keeper/hirer liability. Without full compliance, UKPC is unable to pursue the hirer and can only seek recovery from the driver, who has not been identified.
 
As such, liability cannot be transferred to me under statute.

2. The photographic evidence does not demonstrate a clear breach of parking terms.

The images provided by UKPC do not clearly show that the vehicle was parked in contravention of the stated terms and conditions.
•   There is no clear evidence that the vehicle was parked outside the lines of a marked bay.
•   The images are inconclusive due to the angle, lack of reference points, and poor clarity.
•   No timestamped series of images has been provided to establish the duration or nature of any alleged contravention.

As such, UKPC has not discharged the burden of proof required to demonstrate a contractual breach. The absence of reliable and objective evidence weakens the basis of the charge.

3. Lack of clear, prominent signage on site.

If UKPC allege that the parking terms were breached, it is necessary for them to provide dated photographs of the relevant signage near the location of the alleged contravention. These should show:
•   That signs were visible, legible, and prominent from the location where the vehicle was parked.
•   That the terms and conditions were clear and accessible at the time of parking.
•   A site map showing the position of signs relative to the bays.

Without sufficient evidence of visible and readable signage, no contract can be deemed to have been established with the driver.

4. UKPC’s conduct appears disproportionate and predatory.

The issuing of a Parking Charge Notice under ambiguous circumstances, with unclear evidence and without statutory compliance, may be seen as inconsistent with guidance issued by the British Parking Association (BPA) and the Department for Levelling Up, Housing and Communities regarding fair and proportionate parking enforcement.

The approach adopted in this case—particularly the lack of due diligence in evidencing the alleged contravention—raises concerns over the fairness and transparency of UKPC’s conduct. It is respectfully submitted that this undermines confidence in the integrity of private parking enforcement.

5. UKPC may be in breach of data protection principles under the UK GDPR.

As the Notice to Hirer does not meet the statutory conditions under PoFA, UKPC has no lawful basis under Article 6(1)(f) of the UK GDPR to pursue the hirer using their personal data.

The principle of data minimisation and lawful processing requires that data controllers (in this case, UKPC) only process personal information when there is a legitimate legal basis to do so. As UKPC has not met the legal requirements to establish hirer liability, the use of my personal data obtained from the hire company may constitute unlawful processing.

In light of the above, I respectfully request that POPLA allow this appeal and instruct UKPC to cancel the Parking Charge Notice. The failure to comply with PoFA Schedule 4, the absence of clear evidence, concerns regarding signage, and potential data protection issues provide multiple, independent reasons why this charge should not stand.

#12
To be clear, to whom was the Final Reminder Notice to Hirer (post 1) addressed?

You posted:
we received a note from the leasing company (business lease) that there was an impending notice to hirer coming our way some time back. We then received the attached, a final reminder about parking outside the markings of the bay.

A final reminder of something (the original NTH) which you had not received?

How could you appeal with your draft in those terms without having seen a Notice to Hirer addressed to you?

For POPLA

The creditor has alleged that the driver is liable for a parking charge as at ****. I make no comment on this assertion because I have not seen any original mandated documents regarding their claim. I was the hirer on the day in question.

My 'appeal' to UKPC was to remind them that they could not 'recover those charges (so far as they remain unpaid) from the hirer' which is a different matter entirely and the one on which I would invite the assessor to focus.

As at the date of submitting this appeal, the documents I have received from UKPC are as follows:

********
********

I ask the assessor to compare these with the mandatory items specified at para. 14 of Schedule 4:

*******
*******
*******

Should any of the above be supplied by UKPC in their evidence then I may make further representations. However, absent any of these documents the position in law would be clear and the creditor must be instructed to cease any further recovery from the hirer.

..as a working appeal...
Last Edit: May 12, 2025, 11:30:59 am by H C Andersen
#13
Those copies of “documents” are required to be provided to the Hirer within 21 days of the operator receiving them from the Keeper. Providing them after this ‘relevant period’ does not require “further representations” and therefore makes the Notice non-compliant with PoFA.

Without having seen the Notice to Hirer (NtH), we are only assuming that a valid Notice was issued to the OP in their name. Any assumption that an NtH was issued in themHirers name is made because the operator is corresponding with them.

Then again, this is UKPC and even if nothing was done and they eventually issued a claim, it would never get anywhere as long as that claim is defended, even poorly, because we know that any claim issued by DCB Legal on behalf of UKPC, will be discontinued.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
#15
Did you or did you not, receive an original NtH? A “reminder” is irrelevant.

Whilst it is clear that UKPC are happy to be communicating with the Hirer, you do not know for a fact that the original NtH contained the necessary copies of the required documents. It won’t have, but you cannot be certain of that fact.

As far as POPLA is concerned, you are the Hirer and decline to identify the driver. The NtH did not comply with PoFA para 14 and therefore, that should render everything else pointless.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain