Author Topic: Parking Group Limited PCN - 'Vehicle Not Parked Within A Marked Bay' - White Rose Retail Centre  (Read 823 times)

0 Members and 134 Guests are viewing this topic.

Hello all,

I received a PCN from Parking Group Limited as the registered keeper of the vehicle, claiming the driver didn't park within a marked bay. Unfortunately, on the date of the contravention, my V5C was linked to my previous address, having recently relocated, so the Notice to Keeper PCN was sent to my old address. I didn’t receive any notice until a final Notice of Debt Recovery arrived at my new address from Direct Collection Bailiffs Ltd (DCBL).

I attempted to appeal the charge via Parking Group Limited’s website, but by then, the system couldn’t locate the PCN.
PCN Details:
Date of Contravention - 02/07/2025
Client - Parking Group Limited
Location - White Rose Retail Centre
Reason for Contravention - Vehicle Not Parked Within A Marked Bay

I sent a Data Rectification Notice to Parking Group Ltd and DCBL, instructing them to update their records with my current address, and I also updated my V5C.

Not too long after, I received a Letter of Claim from DCB Legal dated 20 October 2025. Following advice from the forum, I sent the following email to DCB Legal, having copied myself in on 16 November 2025:
Dear Sir or Madam,

Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

Because your letter lacks specificity and breaches the requirements of the Pre-Action Protocol for Debt Claims (paragraphs 3.1(a)-(d), 5.1 and 5.2) as well as the Practice Direction - Pre-Action Conduct (paragraphs 6(a) and 6(c)), you must treat this letter as a formal request for all of the documents/information that the protocol now requires your client to provide. Your client must not issue proceedings without complying with that protocol.

As solicitors you must surely be familiar with the requirements of both the Practice Direction and the Pre-Action Protocol for debt claims and your client, as a serial litigator of debt claims, should likewise be aware of them. As you (and your client) must know, the Practice Direction and Protocol bind all potential litigants, whatever the size or type of the claim. Its express purpose is to assist parties in understanding the claim and their respective positions in relation to it, to enable parties to take stock of their positions and to negotiate a settlement, or at least narrow the issues, without incurring the costs of court proceedings or using up valuable court time. It is embarrassing that a firm of Solicitors are sending a consumer a vague and un-evidenced 'Letter of Claim' in complete ignorance of the pre-existing Practice Direction and the Pre-Action Protocol.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. An explanation of the cause of action

2. whether they are pursuing me as driver or keeper

3. whether they are relying on the provisions of Schedule 4 of POFA 2012

4. what the details of the claim are; for how long it is claimed the vehicle was parked, how the monies being claimed arose and have been calculated

5. Is the claim for a contractual breach? If so, what is the date of the agreement? The names of the parties to it and provide to me a copy of that contract.

6. If the claim is for a contractual breach, photographs showing the vehicle was parked in contravention of said contract.

7. Is the claim for trespass? If so, provide details.

8. Provide me a copy of the contract with the landowner under which they assert authority to bring the claim, as required by the BPA/IPC Private Parking Single Code of Practice (PPSCoP).

9. a plan showing where any signs were displayed

10. Photographs of the signs displayed (size of sign, size of font, height at which displayed) at the time of any alleged contravention.

11. Provide details of the original charge, and detail any interest and administrative or other charges added

12. Am I to understand that the additional £70 represents what is dressed up as a 'Debt Recovery' fee, and if so, is this nett or inclusive of VAT? If the latter, would you kindly explain why I am being asked to pay the operator’s VAT?

13. With regard to the principal alleged PCN sum: Is this damages, or will it be pleaded as consideration for parking?

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provide.
 
Yours faithfully,
My full name


DCBL Legal responded that they were unable to locate my file asking for more information on 24 November 2025. I'd included my name in full, but forgot to include the reference number. I responded with the reference on the same day. They're yet to respond.

I've since received a claim form issued on 21 November 2025. I take it I have until 4pm on 10 December 2025 to submit my defence unless I file an Acknowledgement of Service (AoS) before then. I don't intend to submit an AoS, but plan to submit a MCOL only defence. I’m now seeking guidance as I believe the MCOL defence can vary depending on the circumstances.

I've uploaded all letters to:
https://ibb.co/jkJXtK0w
https://ibb.co/sdV9wsQ1
https://ibb.co/8L3pzdqf
https://ibb.co/HfG0mtT0
https://ibb.co/gLzQ5BGd
https://ibb.co/bMFNvnkd
https://ibb.co/4gYwrX1M

Thank you for any advice and for all the time and effort you put into this forum. I couldn't have got this far without your input.

Share on Bluesky Share on Facebook


No idea why you redacted the name of the signatory on the back of the N1SDT Claim Form. That is a crucial bit of information and if it is not David Croot, then we need to know who it is and what they claim their capacity is within DCB Legal.

With an issue date of 21st November, you have until 4pm on Wednesday 10th December to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Wednesday 24th December to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with PD 16, para 7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out materially similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to PD 7C, para 5.2, but chose not to do so.

AND upon the Court determining, having regard to the overriding objective (CPR 1.1), that it would be disproportionate to direct further pleadings or to allot any further share of the Court’s resources to this claim (for example by ordering further particulars of claim and a further defence, with consequent case management).

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 7 days after service of this order, failing which no such application may be made.

If you follow the advice given here, you will not be paying a penny to anyone. I can assure you with greater than 99.9% certainty that this claim will be discontinued if it is not first struck out.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks for the response b789. That's my mistake, the signatory is David Croot.
I'll go ahead and submit the information on MCOL and await the response.

Thank you
Like Like x 1 View List