The notice to hirer is only compliant with PoFA 2012 if
14(1)If—
(a)the creditor is by virtue of paragraph 13(2) unable to exercise the right to recover from the keeper any unpaid parking charges mentioned in the notice to keeper, and
(b)the conditions mentioned in sub-paragraph (2) below are met,
the creditor may recover those charges (so far as they remain unpaid) from the hirer.
(2)The conditions are that—
(a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper;
(b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed; and
(c)the vehicle was not a stolen vehicle at the beginning of the period of parking to which the unpaid parking charges relate.
and is accompanied by
(a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement;
(b)a copy of the hire agreement; and
(c)a copy of a statement of liability signed by the hirer under that hire agreement.
UKPC saying that they have the documents, but then they don’t send them to you, is not good enough.
Note that the Notice to Hirer does
not need to be sent within 14 days; this requirement only exists for the Notice to Keeper, who is the hire company or even a leasing company. Obviously if the Notice to Hirer
is sent within 14 days then the Notice to Keeper will have been sent in time.
It’s not a “fine”.
There are plenty of NtH appeals on the forum if you search for them.