Author Topic: Alliance Parking PCN – No Permit – Caer Street, Swansea  (Read 599 times)

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Alliance Parking PCN – No Permit – Caer Street, Swansea
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Hello All

I've come here to ask some advice regarding a Trace Debt Recovery letter received this morning, letter dated 17 Oct 2025.

I am the registered keeper of a vehicle which Alliance Parking claimed parked without a permit on 02 December 2023.
I have not received any PCN or NtK
The only communication has been the "invoice" from Trace.

I have written to Alliance for a DSAR as I'm hoping to see that they have confirmation of any letters as I live at the address the vehicle is registered to and have not received anything from them relating to this violation from 2023.

Should I also request anything else? Is there another avenue I should follow or just await the outcome of the DSAR?

Thanks

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Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #1 on: »
You can safely ignore anything and everything from Trace. They are a powerless debt collector and can only try and intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

Whilst a DSAR is OK, I would have advised you send a formal complaint about non-receipt of the original Notice to Keeper (NtK) and put them to strict proof of posting and asking for a copy of the original. A DSAR will get you a copy but likely without the required proof of posting. Service of the NtK is a rebuttable presumption. Whilst it is deemed to have been "given" two working days after it was issued, by rebutting that presumption, the burden of proof falls on them to prove posting or delivery.

You may want to check your V5C registration document. Often, the reason for not receiving the PCN is because after the last move, you may have failed to update the address with the DVLA. Updating a drivers licence does not automatically update the V5C.

When you receive the copy of the NtK (only the original, not any reminder, is relevant), show it to us.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #2 on: »
Hi b789

After writing this, I did see some of your other replies and comments on MSE forums advising to make a complaint (not an appeal, and to not admit who was the driver) so I have sent an email complaint to the complaints email and cc’d myself as proof.

Have asked them for copies of all letters etc with proof of posting.

Once I have a response I will update here.

Thanks for your reply and information in the other posts.
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Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #3 on: »
Sorry to type again on an old post of mine, but there has been a development

I've now received a letter before claim on this from moorside legal.

There have been no responses to any of my other emails just the letter before claim.

Any one know what I should do, it is really worrying me now

Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #4 on: »
Please show us the original Notice to Keeper.

If you don’t have it, your response to the Letter before Claim needs to include a requirement for the appropriate documentation.

See https://www.ftla.uk/private-parking-tickets/letter-before-claim-moorside-legal/msg103742/#msg103742 and modify the response contained in it to match your circumstances.

If you post your proposed response here I expect you’ll get comments on it.
« Last Edit: January 18, 2026, 12:24:44 pm by jfollows »

Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #5 on: »
Hi,

Thanks for your reply.

There was no notice to keeper, it was from December 2023 and even though I have asked for a copy of the NTK and that never arrived.

I will draft something and upload it for review :)

Thanks

Re: Alliance Parking PCN – No Permit – Caer Street, Swansea
« Reply #6 on: »
This is what I gathered is needed ??

Dear Sirs,
Your Letter Before Claim contains insufficient detail of the claim and fails to provide copies of evidence your client places reliance upon and thus is in complete contravention of the Pre-Action Protocol for Debt Claims.

As a firm of supposed solicitors, one would expect you to be capable of crafting a letter that aligns with paragraphs 3.1(a)–(d), 5.1 and 5.2 of the Protocol, and paragraphs 6(a) and 6(c) of the Practice Direction. These provisions do not exist for decoration—they exist to facilitate informed discussion and proportionate resolution. You might wish to reacquaint yourselves with them.

The Civil Procedure Rules 1998, Pre-Action Conduct and Protocols (Part 3), stipulate that prior to proceedings, parties should have exchanged sufficient information to understand each other’s position. Part 6 helpfully clarifies that this includes disclosure of key documents relevant to the issues in dispute.

Your template letter mentions a “contract”, yet fails to provide one. This would appear to undermine the only foundation upon which your client’s claim allegedly rests. It’s difficult to engage in meaningful pre-litigation dialogue when your side declines to furnish the very document it purports to enforce.

I confirm that, once I am in receipt of a Letter Before Claim that complies with the requirements of para 3.1 (a) of the Pre-Action Protocol, I shall then seek advice and submit a formal response within 30 days, as required by the Protocol. Thus, I require your client to comply with its obligations by sending me the following information/documents:

1. A copy of the original Notice to Keeper (NtK) that confirms any PoFA 2012 liability
2. A copy of the contract (or contracts) you allege exists between your client and the driver, in the form of an actual photograph of the sign you contend was at the location on the material date, not a generic stock image
3. The exact wording of the clause (or clauses) of the terms and conditions of the contract(s) which is (are) relied upon that you allege to have been breached
4. The written agreement between your client and the landowner, establishing authority to enforce
5. A breakdown of the charges claimed, identifying whether the principal sum is claimed as consideration or damages, and whether the £70 “debt recovery” fee includes VAT

I am clearly entitled to this information under paragraphs 6(a) and 6(c) of the Practice Direction. I also need it in order to comply with my own obligations under paragraph 6(b).

If your client does not provide me with this information then I put you on notice that I will be relying on the cases of Webb Resolutions Ltd v Waller Needham & Green [2012] EWHC 3529 (Ch), Daejan Investments Limited v The Park West Club Limited (Part 20) Buxton Associates [2003] EWHC 2872, Charles Church Developments Ltd v Stent Foundations Limited & Peter Dann Limited [2007] EWHC 855 in asking the court to impose sanctions on your client and to order a stay of the proceedings, pursuant to paragraphs 13, 15(b) and (c) and 16 of the Practice Direction, as referred to in paragraph 7.2 of the Protocol.

Until your client has complied with its obligations and provided this information, I am unable to respond properly to the alleged claim and to consider my position in relation to it, and it is entirely premature (and a waste of costs and court time) for your client to issue proceedings. Should your client do so, then I will seek an immediate stay pursuant to paragraph 15(b) of the Practice Direction and an order that this information is provided.
Please note, I will not engage with any web portal; I will only respond by post.