Author Topic: UKCPS - No means to appeal, pay or contact - now with debt recovery  (Read 2188 times)

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UKCPS charge for Stopping in a prohibited area.

**The following is the one and only letter I have received from UKCPS and categorically deny any previous correspondence.**

_______________________________________________________

Letter recieved 5th Nov dated 14th Oct informing me that as I haven't paid a charge to my vehicle for 'stopping' on Aug 31st, the fine would increase from £100 to £180 within 14 days of this letter. I was previous offered an opportunity to pay a reduced amount of £60 if I paid this within 14 days of the original notice... that I never received.

Obviously 14th Oct to 5th Nov is outside of this time frame, and the letter states it would be passed on to a debt recovery agent.

Tried to telephone their number to pay the fine but it was automated and couldn't find details of the ref or car reg.
Tried their online process to pay - same issue. Tried clicking the 'APPEAL' button on their site - no details found.
I'm thinking "is this a scam?"

Sent a letter by recorded mail on the 8th Nov which arrived 10th Nov (have Royal Mail tracked photo to prove it was received).

No response.

Received letter yesterday from TRACE DEBT RECOVERY telling me I have 14 days to pay £170. Their letter was received yesterday 21st Nov but dated 14th Nov. After speaking to them, they told me there was no line of appeal with them and that I should just pay it. They couldn't pass me on to anyone senior to query this and even questioned "why did you stop in a no-stopping area anyway?". Is this any business of theirs?

Their letter actually states that if I don't pay them, they will have to discuss with their client, the parking company, but inform me that they have no lines to communicate with their client, and were unable to pass me on to anyone senior to discuss this. They then go on to tell me that if I don't pay, it will iley go to court, CCJ issued and would cost even more including legal and courts/solicitor costs etc.

I spoke to Citizens Advice yesterday who asked if UKCPS are a member of the IPC of BPA?

I told them they were a member of the IPC to which they told me to email them, and gave me their email address.

UKCPS are listed as an IPC Operator, Trace Debt Recovery listed on IPC as a IPC and BPA Member.

I'm not sure why a debt recovery business are members of Parking regulatory bodies?

The IPC lists UKCPS as one of it's members, but when you click their profile bio, they list the debt recovery agent as 'Debt Recovery Plus', not Trace Debt Recovery.

I emailed the IPA (IPC complaints arm) yesterday but received an automated email back telling me that I can't appeal via email and that I must use their online portal to do this. When I input my details into the IPC portal, I am met with the same issue that they cannot find details of my charge.

I've honestly no idea what to do now and have even reached out to my local MP to ask if he can offer any advice.
I would've been happy, and still will, pay the original £60 charge if given the opportunity, but my inability to use their services and their reluctance to handle this with any professionalism has now become personal.

Any help offered on this will be truly appreciated.

Thank you.

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Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #1 on: »
Prior to joining this group, I had also posted my query on the FB group 'CHALLENGE YOUR PRIVATE PARKING TICKET.'
I've had a few responses basically telling me my appeal letter is meaningless and will likely have been ignored as admittedly I tried to make it sound official by using AI, thus the charge was not acknowledged.

This was the letter of appeal I sent:

"Subject: Formal Appeal – Parking Charge Reference: GCL167641
Dear Sir or Madam,
I am writing to formally appeal the above Parking Charge Notice on the grounds of
procedural impropriety, unreasonable delay, and failure to ensure fair process as required
under the IPC Code of Practice.
1. Procedural Impropriety and Excessive Delay
The alleged parking event is stated as occurring on 31 August 2025, yet the notification
letter I received is dated 14 October 2025 and did not arrive until 5 November 2025 —
over nine weeks after the alleged incident. This delay is unreasonable and inconsistent
with the principles of fair notice. It is also contrary to the IPC Code of Practice (Part B,
Section 2), which requires prompt and fair notification to the registered keeper to allow
reasonable opportunity for response or appeal.
The letter I received on 5 November is the first and only correspondence I have ever
received from UKCPS regarding this alleged contravention. I categorically deny having
received any earlier notice or communication offering a reduced payment period.
Therefore, your assertion that the opportunity for a discounted payment 'has now expired'
is both inaccurate and unfair.
2. Failure of Accessible Communication and Fair Appeal Opportunity
Your letter specifies that payment and appeals can be made online, by phone, or by post.
However, when attempting both the automated phone system and the online portal, I was
repeatedly informed that my Parking Charge reference and vehicle registration could not
be found. This system failure denies me access to the very channels you require me to
use, effectively obstructing my statutory right to challenge or settle the charge in good
faith. Under the IPC Code of Practice (Part B, Section 2.1–2.2), operators must ensure
that all systems for payment and appeal are reliable, clear, and accessible. UKCPS has
failed to uphold this obligation.
3. Burden of Proof and Evidential Responsibility
You have stated that previous correspondence was issued; however, you have provided
no proof of postage, delivery, or acknowledgment. The burden of proof rests with UKCPS
Ltd, not with me, to demonstrate that such notices were properly served in accordance
with legal requirements. A simple assertion of issue is not sufficient evidence of receipt.
Moreover, your own letter was sent by untracked, standard post, while you demand
recorded delivery for all correspondence to you — an inconsistent and inequitable
practice.
4. Request for Immediate Rescission
Given the procedural improprieties, the failure of communication systems, and the
absence of fair notice, I request that this Parking Charge Notice be rescinded in full. I have
acted in good faith and would have paid the reduced amount had I been properly notified
within the relevant timeframe.
5. Reservation of Rights
If UKCPS Ltd continues to pursue enforcement despite these clear procedural failures, I
reserve the right to report the matter to the following regulatory bodies for investigation:
• The DVLA, regarding potential misuse of my keeper data
• The Information Commissioner’s Office (ICO), regarding improper data handling and
unfair processing
• Trading Standards, regarding misleading business practices and breach of consumer
fairness principles
I expect written confirmation within 14 days that this charge has been cancelled and no
further enforcement action will be taken.
Yours faithfully,"
___________________________________________________________________________________________________________________

the responses I received on FB were as follows:


This happens quite often. The original letter goes missing and it spirals from there. Legally the original letter is considered delivered 2 days after sending. Your AI style letter will have been ignored as it makes no attempt to defend the 'no stopping' element. However Trace are completely powerless and can be safely ignored. If they want to pursue it the parking company or their solicitors will need to send Letter Before Claim. Unfortunately your next chance to defend it will be in court where you would need to address the circumstances of the PCN and a judge will decide. In the meantime do Subject Access Request with the parking company to get copies of old letters.
___________________________________________________________________________________________________________________

The "appeal" has no relevance. They've allegedly issued a PCN and it wasn't acknowledged via an appeal
The IPC COP is now the single COP, covering BPA and IPC members
There's no misuse of data if a breach of contract took place and there's no burden of proof, PCNs are assumed to have been delivered the 2nd working day of being issued (which hasn't been the case for a few years)
Being happy to pay the original PCN fee doesn't contest their no stopping claim, so the whole letter becomes meaningless.

___________________________________________________________________________________________________________________

I've honestly no idea what to do now as from what the FB experts are saying, my next and only option to appeal will be in court, which I honestly can't go through with for the simple reason that the registered keeper of the car is my young son and he simply doesn't have the insight to be able to argue his case, and as a young lad, the potential of having a CCJ hanging over his head for the next 6 years is not an option.

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #2 on: »
STOP everything you are and have been doing until now. Especially the CAB. You couldn't ask more useless organisation than the CAB to give advice on a private parking ticket. They are clueless.

You appear to be exactly the low-hanging fruit on the gullible tree that these scamming firms target. As soon as you mention the word "fine" they know they are on to a winner.

Calm down and stop panicking. Stop trying to phone anyone. A phone call is not worth the paper it isn't written on! Stop panicking about a useless debt recovery letter. Debt collectors are powerless to do anything except to try and intimidate he low-hanging fruit on the gullible tree into paying out of ignorance and fear. Exactly what you have tried to do.

I will give you £100 for every occurrence of the word "fine" you can show mw on any of the correspondence you have received. You have to been "fined" at all. The Parking Charge Notice (PCN) is simply a speculative invoice from an unregulated private parking company for an alleged breach of contract by the driver.

The very first thing you must do is figure out why you did not receive anything until the first useless debt recovery letter. Right now, check that the address on your V5C registration document is correct and up to date. Nine times out of ten, the reason you don't receive anything at first id because the last time you moved, you may have updated your drivers licence details nut failed to update the V5C, as they have to be done independently.

When you've calmed down and checked your V5D has the correct address, then let us know and we will advise on how to proceed. If you stop panicking and follow the advice you will receive here, you won't be paying a penny to anyone over this.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #3 on: »
Honestly? Did you even check that rubbish you generated on AI?

Quote
The alleged parking event is stated as occurring on 31 August 2025, yet the notification
letter I received is dated 14 October 2025 and did not arrive until 5 November 2025 —
over nine weeks after the alleged incident.

Seriously? Did you even check it before you blundered into this?

Also, you simply think that because someone is on FaceBook, they must be an "expert"?

You can have a look through this forum, use search, for any of the thousands of cases we deal with here on a daily basis. You need to get out of "gullible mode" and calm down.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #4 on: »


When you've calmed down and checked your V5D has the correct address, then let us know and we will advise on how to proceed. If you stop panicking and follow the advice you will receive here, you won't be paying a penny to anyone over this.

It's all correct.

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #5 on: »
We will assist you get through this and you will not be paying a penny to anyone. There is no risk of a CCJ. Before we continue, please read the following so that you can educate yourself on why there is no risk of a CCJ or anything else that is obviously giving you nightmares unnecessarily:

Quote
These unregulated private parking firms and their pet debt collectors thrive on one thing: the public’s ignorance of how County Court claims and CCJs actually work. They know that if they can make you believe that “a claim” or a “debt recovery” letter somehow wrecks your credit rating, you will panic and pay them. The gullible tree is full of low-hanging fruit, and they make a very good living shaking it.

Here is the reality, which you should read and take a “life lesson” from...

A Parking Charge Notice (PCN) from a private firm is not a fine. It is just a speculative invoice for an alleged breach of contract by the driver. At that stage, nothing touches your credit file.

If you are not successful in appealing the PCN – and appeals are almost never successful at the initial stage and rarely at the secondary, supposedly “independent” (but not) appeal – most low-hanging fruit do not understand that those decisions are not binding on them and they should never just pay. Many do, however, because they are ignorant of the process and fearful of imaginary consequences.

If you then get “debt recovery” letters from so-called debt collectors, those are just more speculative invoices dressed up in scary language designed to prey on your ignorance and fear. Debt collectors have no legal powers whatsoever to come to your door, take goods, or report anything to credit reference agencies. You could receive fifty of those letters and your credit rating would be unchanged.

As part of the modus operandi of these unregulated firms, the next formal step is usually a Letter of Claim (LoC). That is just a threat that they may start a County Court claim. Even then, your credit record is still untouched. It is simply a threat of legal action, not the result of it. Just more attempts to intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.

Only if they go ahead and issue a County Court claim do you enter the court (judicial) process. A Claim Form comes from the court, not from a useless and powerless debt collector. Getting a claim issued against you does not, by itself, affect your credit rating. A claim is simply an allegation that you owe money. You have the right to defend it. As long as you read your post, acknowledge the claim in time, and either defend it or settle it, your credit file remains untouched.

A County Court Judgment (CCJ) only arises if the court actually makes a judgment against you. That happens either because you defended and were unsuccessful at a hearing, or because you ignored the claim and the parking firm got judgment in default. Even then, you still have a crucial safety net that the low-hanging fruit do not realise exists. If you pay the full judgment sum within 30 days of the date of judgment, the CCJ is not registered on your credit file. It is expunged completely from the record. It is as if it never happened as far as lenders are concerned.

A CCJ only appears on your credit record if you fail to pay within that 30-day window. That is the point at which it gets recorded and can affect your ability to obtain credit. Up to that point, no amount of tickets, no stack of debt recovery letters, no Letter of/Before Claim, and not even the issuing of a County Court claim has any impact on your credit history.

Bailiffs are a separate step again. They cannot simply be sent because you have ignored an unregulated private parking invoice or a useless debt recovery letter. Bailiffs (enforcement agents) only become relevant after there is a CCJ and it has not been paid.

For most smaller PCN CCJs, it is not even worth the creditor’s time and cost to instruct bailiffs, especially when the amount is under £600 and stuck in the slower County Court enforcement system. But the key point is this: no unpaid CCJ, no lawful bailiff.

So when people say things like “I had a debt recovery letter so I might not get a mortgage now” or “if I defend, I will get a CCJ,” they are simply wrong. It is precisely that ignorance and fear that these firms trade on. They rely on ordinary motorists incorrectly assuming that a red-letter demand automatically means ruined credit and bailiffs at the door.

There is nothing in the advice given here that will affect your credit record. On the contrary, proper advice is what keeps you away from CCJs. If you engage with the process, defend where appropriate, and, in the extremely rare instance where you are unsuccessful defending a claim, pay any judgment within 30 days, your credit file will remain completely unaffected and no bailiff will lawfully darken your doorstep over a private parking charge.

These companies rely on being able to intimidate the low-hanging fruit on the gullible tree into paying out of ignorance and fear.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #6 on: »
Yes, your V5C may be up to date at the moment but was it correct at the time of the alleged contravention? The operator only has a single chance to obtain the Keeper data from the DVLA. They would have done this shortly after the date of the alleged contravention.

In early September 2024, were you residing as the same address as was on the V5C at that time?
« Last Edit: November 22, 2025, 12:06:29 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #7 on: »
The vehicle was purchased 3 years ago by the same registered keeper who is the same as on the V5C now, and at the same address.

Nothing has changed.

I read through the above and it makes sense. Thank you

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #8 on: »
As it is your son who is the RK and the recipient of the PCN, either he has to do this or you can do it for him but it must be in his name. You CANNOT do it "on behalf of" him. Everything is done electronically and there is no need for wet signatures on anything. Everything can be signed by simply typing the full name. Nothing is posted. Everything is done via email.

The first thing that either you or your son must do is submit a Subject Access Request (SAR) to UKCPS and email it to the DPO. You can find the DPO email address in the Privacy section of their website.

I won't go into detail here and you can just Google on how to submit an SAR. You are asking for: all letters/notices sent, addresses used, DVLA enquiry log, photos/ANPR data, internal notes. That will show whether an NtK was ever actually generated and where it was sent.

At the same time you submit the following formal complaint to UPCPS to this email address: info@ukcps.net and CC yourself. As they Satte that they don't accept complaints by email, as a back up, send it by post to: City West Business Park, Building 3, Gelderd Road, Leeds, LS12 6LN. DO NOT use tracked or recorded delivery. Send it first class and get a free proof of posting certificate from any post office.

Quote
Subject: Formal Complaint and Request to Treat as Appeal – PCN [reference]

Dear Sir/Madam,

I am writing as the registered keeper of vehicle [VRM] to make a formal complaint regarding Parking Charge Notice [reference] and to require, in accordance with the Private Parking Single Code of Practice (section 11.2), that this complaint is treated as if it were an appeal.

The alleged contravention is stated as having occurred on 31 August. I did not receive any Notice to Keeper or other correspondence at the time. The first and only letter I have ever received directly from UKCPS is dated 14 October and did not arrive at my address until 5 November. There was no windscreen notice at the time of the alleged event, and no earlier notice or correspondence of any kind ever arrived at my address.

Upon receiving the 14 October letter, I attempted in good faith to deal with the matter by using the channels you specify. Your automated telephone payment line and your online system would not recognise my PCN reference or vehicle registration, preventing me from either paying or appealing. I then sent a written letter, by recorded delivery, on 8 November, which Royal Mail confirm was delivered on 10 November. That letter has been ignored and I have received no substantive response from UKCPS.

The next correspondence I received was from TRACE Debt Recovery, whose letter is dated 14 November and was delivered to me on 21 November. They assert that I must pay them and that there is no line of appeal. It is wholly inappropriate for debt recovery to be pursued while there is an unresolved dispute and while UKCPS have failed to provide any working or meaningful route to challenge the charge.

I confirm that the address on my V5C registration document is correct and up to date and was so at the material time. If UKCPS contend that any Notice to Keeper or earlier letter was sent, I put you to strict proof. The rebuttable presumption of delivery only arises if you can show that such a notice was properly generated and actually posted to the correct address. I therefore require you to provide:

1. The dates on which each Notice to Keeper or other letter relating to this PCN was generated.
2. The full address used for each such letter.
3. Evidence that each notice was issued for posting (for example, system logs, batch posting records, or equivalent).
4. Copies of all correspondence, notices, photographs, ANPR data and internal notes you hold in relation to this PCN and my vehicle.

In line with the Private Parking Single Code of Practice, section 11.2, this is a formal complaint which directly concerns the issue of a parking charge. It must therefore be treated by you as if it were an appeal. It is neither fair nor compliant with the Code to deny an appeal as “out of time” where your own failures in notification and system access have prevented me from receiving the original notice and from using your advertised appeal channels.

Accordingly, I require the following:

• Written confirmation that this complaint is being treated as an appeal under section 11.2 of the Private Parking Single Code of Practice.
• A pause on all collection activity and instructions to TRACE Debt Recovery to cease all contact with me while this complaint/appeal is under consideration.
• A full written response addressing:

– Whether any prior Notice to Keeper was generated and, if so, when and to what address.
– Why no earlier notice was ever received at my correct V5C address.
– Why your telephone and online systems failed to recognise my PCN and vehicle details.
– Why my recorded-delivery letter of 8 November has been ignored.

Unless and until you have provided the above information and fairly considered this complaint as an appeal under the Single Code, I do not accept that any appeal deadline has genuinely expired, nor that it is reasonable or compliant for UKCPS or its agents to pursue debt collection.

Please treat this as a formal complaint requiring investigation. I expect a full, reasoned written reply within 28 days, together with confirmation that all debt recovery activity has been suspended while this matter is properly considered.
Yours faithfully,

[Full name of Registered Keeper]
[Postal address]
[Email address]
[Vehicle registration]
[PCN reference]
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #9 on: »
Thank you.

I'm just reading up on what evidence I need to send through to them on the email when requesting the SAR - I'm assuming they aren't just going to send the details through to me based on me knowing the reference number etc?

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #10 on: »
SAR format

Quote
Dear Sir/Madam,

RE: SUBJECT ACCESS REQUEST

I write to make a formal Subject Access Request in respect of my personal information. I am entitled to make this request under data protection laws. The request is made in accordance with section 45 of the Data Protection Act 2018 and Article 15 of the retained EU General Data Protection Regulation 2016/679 (UK GDPR). You can identify my records using the information which is listed below.

Requester (data subject) information

(a). Full name:
(b). Address:
(c). Email address:
(d). PCN number:
(e). VRM:

Requested information

In accordance with my right of access under data protection law, I request the following:

(a) Copies of my personal data

I request that I am provided with full copies of all personal data relating to me which is held by [Operator name].

I would prefer to receive an electronic copy of the requested information.

(b) Purpose of the processing

Please confirm within your response the purpose (or purposes) for which my personal data was collected by [Operator name] in the first instance and the purpose (or purposes) for which is has been used by [Operator name] to date.

(c) Categories of the data

Please confirm within your response which categories of my personal data have been collected by [Operator name].

(d) Sharing of the data

Please confirm within your response which recipients my personal data has or will be disclosed to. Please also confirm whether my data will be shared outside of the United Kingdom and if so, what safeguards are in place in relation to this.

(e) Storage of the data

Please confirm within your response the retention periods for the storage of my personal data. If you are unable to confirm a specific retention period, please confirm what criteria will be used to determine this.

(f) Source of the data

Please confirm within your response which sources my personal data is collected from.

(g) Details about automated decision-making

Please confirm within your response whether any automated decision-making which uses my personal data is taking place or will take place. If this is the case, I ask that you please provide me with information about the logic involved in any such process and the relevant consequences the decision-making will have upon me.

(h). Existence of my rights

Please acknowledge and confirm within your response my right to request the rectification or erasure of my personal data and the right to object to or request a restriction the processing which is taking place.

Responding to my request

The above contains all necessary information in order for you to process my request and any delay by yourselves will not absolve you from providing me with the information within one calendar month of the date above as this is being sent to you as an attachment by email.

I believe that the information which has been requested should be readily available to you.

This request should not therefore fall within the legal definition of an excessive or manifestly unfounded request and should not attract any processing fee.

I would be grateful for your assistance in processing my request within the required one month period of your receipt.

Yours faithfully,

[your full name]
« Last Edit: November 22, 2025, 02:36:55 pm by b789 »
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #11 on: »
All sent.
I’ll reply as and when I receive any response.
Thank you 👍🏻
Like Like x 1 View List

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #12 on: »
SAR sent as advised last week with all information as advised with the exception of the valid form of identity.

Received the following this morning.

"Good morning,

Thank you for reaching out. Before we can proceed with your Subject Access Request (SAR), we require the following information to verify your identity and locate the relevant records:
Full name
Full address (including postcode) as recorded in our system
Parking Charge Reference
Vehicle registration number
A valid form of identification
Once we have received all the required information, we will process your SAR within one calendar month from the date of receipt.

All complaints must be submitted in writing to the complaints department, as outlined in the correspondence you received.

Please note we will not enter into any further correspondence through this email.

Kind regards
Data Protection Officer

UKCPS Ltd
City West Business Park
Building 3
Gelderd Road
Leeds
LS12 6LN

PRIVATE & CONFIDENTIAL NOTICE: The content of this email and any documents attached may contain sensitive and confidential information. If you have received this email in error or not the named recipient you are forbidden from copying, storing, or further distributing the contents of this transmission by any means. Please preserve the confidentiality and advise the sender immediately of any error in transmission and delete the email and its contents forthwith.       


I'm assuming I need to send another letter with some form of identification for my son?

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #13 on: »
Don't send any photo ID - my usual go-to when I need to provide some form of verification for a SAR is to attach 2 utility bills (suitably redacted). Alternatively the V5C document showing his name and address (you can redact document reference numbers etc. if you wish).

Re: UKCPS - No means to appeal, pay or contact - now with debt recovery
« Reply #14 on: »
Please... do not send any extra ID. Especially anything other than a copy of the V5C. They do not need any extra ID. This is just their way of trying to frustrate you.

They already have the Keeper’s full name, address, VRM and PCN ref from the DVLA KADOE request. They were content that this was enough to identify the data subject when it suited them to chase money.

If any ID is ever provided in this context, V5C is the only ID that is required as it mirrors exactly the DVLA data they already used. But even that is arguably unnecessary here.

They plainly had “sufficient certainty” about the data subject’s identity when it suited them to demand money. It is weak for them now to pretend they suddenly need extra ID to answer a SAR.

Under UK GDPR they can only ask for “additional information” if they have reasonable doubts about the requester’s identity. That has to be proportionate. In this context, quoting:

• full name
• full postal address (matching their letter)
• the PCN reference
• the VRM

is more than enough for them to know exactly whose file they’re dealing with. Asking for “a valid form of identification” on top is obstruction rather than genuine verification.

Send the following with a redacted copy of the V5C showing ONLY the name, address and VRM. Redact everything else on there:

Quote
Subject: Re: Subject Access Request – PCN [ref]

Dear Data Protection Officer,

Thank you for your email.

You already hold my full name, postal address, vehicle registration and PCN reference as a result of your DVLA KADOE enquiry. You have used that data to write to me at this address about this exact Parking Charge Notice. You therefore had no difficulty identifying me as the data subject when you chose to pursue this charge.

In my Subject Access Request I have provided the same identifying details: my full name, my full address, the PCN reference and my vehicle registration. That is sufficient for you to locate my records and to be satisfied as to my identity. In these circumstances I do not accept that it is necessary or proportionate to demand any further identification as a condition of exercising my right of access.

For the avoidance of doubt, the name and address on my V5C match the details you have used. If it assists you, I am willing to provide a redacted copy of the V5C showing my name, address and vehicle registration only.

Please therefore process my Subject Access Request on the basis of the information already held by you and supplied in my original email. For the avoidance of doubt, the one-month time limit for responding runs from the date of my original SAR, not from any later date on which you decide you have enough information.

If you maintain that additional identification is required, please explain precisely:

• What specific, reasonable doubts you claim to have about my identity; and
• Why those doubts did not prevent you from obtaining and using my DVLA data to pursue this PCN.

If you continue to refuse to act on my request without adequate justification, I will raise this with the Information Commissioner’s Office as an example of an organisation placing unnecessary barriers in the way of a data subject exercising their rights.

Yours faithfully,

[Name]
[Address]

Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain