Author Topic: ticket for parking at a hospital  (Read 466 times)

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The Rookie

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Re: ticket for parking at a hospital
« Reply #15 on: June 11, 2024, 09:51:57 am »
@TheRookie, 'If you appealed online they will send the rejection with POPLA code via email..'


Why would the operator send a POPLA code in response to a disregarded appeal from the keeper to a Notice to Driver thereby denying themselves the opportunity to hold the keeper liable which is predicated on issuing a NTK?

The keeper has had the operator's reply i.e. 'Good Morning...', why do we think anything more would follow?
Because they do..... plus the CoP requires them to respond to 'appeals' by my reading and doesn't say anywhere they can ignore an appeal from a keeper in response to an NtD, can you state the para in section 23?
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H C Andersen

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Re: ticket for parking at a hospital
« Reply #16 on: June 11, 2024, 11:30:42 am »
This post made me look yesterday and IMO PoFA provides only that:

7.(5)In sub-paragraph (2)(d) the reference to arrangements for the resolution of disputes or complaints includesó

(a)any procedures offered by the creditor for dealing informally with representations by the driver about the notice or any matter contained in it; and

(b)any arrangements under which disputes or complaints (however described) may be referred by the driver to independent adjudication or arbitration.

My emphasis.

So, there is no legal requirement for a NTD to offer any procedure for dealing with representations from anyone other than the driver.

Which means that any additional requirement can only be imposed by a CoP or the creditor themselves. But we cannot see the notice and therefore have no idea which code applies. In any event, s23 of the BPA CoP refers to 'communication from the motorist'. I read this whole section in detail and could not find any stand-alone and clear requirement for a NTD to provide for representations from the keeper.

But if the notice does so, then arguably they've imposed this condition upon themselves. In this respect 7(5) of PoFA is clear as posted above i.e. 'procedures offered by the creditor'. The minimum levels are those set out in PoFA and their CoP but a creditor may offer more.

Perhaps they have in this case?

OP, will you please post both sides of the NTD suitably redacted. 


Tetley31

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Re: ticket for parking at a hospital
« Reply #17 on: June 21, 2024, 11:51:07 am »
Hi, sorry ive been away, ok so here is the original pcn i received on the 15th may, it was on my windscreen.
i am pregnant and was attending a scan, there is no sign where the driver parked, the sign is on the other side of the road much further up. there were cars parked where the driver had parked, and it was a kind lady who reversed and the driver go into that space. i couldnt believe i had received a fine when i returned.
i appealed to the hospital and the trust, they agreed it was unfair and to appeal it, they said they couldnt do anything themselves but they would bring up this issue of parking in there future meetings.
i then sent an appeal, not naming myself as the driver,but as the registered keeper and had a rejection email, telling me that i couldnt appeal unless i told them who the driver was. I checked back here, and was told to ignore it and that was standard email.  I then yesterday received this letter ( image 3132 and 3133) in the post it has an image of my car and the sign, though this sign is not where my car is parked, the sign is on the otherside of the road, further up. Its telling me to appeal again, and then i can get a popla number. do i appeal again, the same way, wait till day 26?
« Last Edit: June 21, 2024, 12:02:54 pm by Tetley31 »

Tetley31

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Re: ticket for parking at a hospital
« Reply #18 on: June 21, 2024, 11:56:49 am »
ive tried attaching the photos, but it sayes upload folder full please contact admin?
ive reduced the size of them to very small and still saying the same thing

Tetley31

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Re: ticket for parking at a hospital
« Reply #19 on: June 21, 2024, 12:07:03 pm »
yes i am the registered keeper. the ceo of the trust and the pals hopsital , were friendly but did not help, just told me to appeal it, they could not cancel the pcn from there end.

The Rookie

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Re: ticket for parking at a hospital
« Reply #20 on: June 21, 2024, 12:25:55 pm »
There is a 'Modify' (edit) button on every post you make saving you from doing that next time.....

'Could not' or 'would not'....they like to twist the truth to make themselves look less liable, you have to be pushy.
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Tetley31

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Re: ticket for parking at a hospital
« Reply #21 on: June 21, 2024, 12:35:51 pm »
hi rookie, i emailed 3 -4 times, and did try to state a good case, but they would not budge. what do i do now, ive received this letter in the post, its asking me to appeal again, do i do that?

Tetley31

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Re: ticket for parking at a hospital
« Reply #22 on: June 25, 2024, 08:48:52 pm »
hiya, what do i do? do i have to appeal again on day 26?

Tetley31

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Re: ticket for parking at a hospital
« Reply #23 on: June 25, 2024, 08:51:10 pm »
i am still unable to upload anything, it sayes contact adminstrator

DWMB2

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Re: ticket for parking at a hospital
« Reply #24 on: June 25, 2024, 08:52:28 pm »
If you read the following thread there's a guide to using Imgur to add photos: READ THIS FIRST - Private Parking Charges Forum guide

The Rookie

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Re: ticket for parking at a hospital
« Reply #25 on: June 26, 2024, 10:38:47 am »
There is a 'Modify' (edit) button on every post you make saving you from doing that next time.....

So you don't need to make successive new posts in quick succession....

Did you go to the CEO's office, mention the NHS parking guidance?

Please read the 'READ THIS FIRST' sticky at the top of this forum, it tells you how to post images and the limitations.

Of course you don't 'have' to appeal, but it's sensible to and then use POPLA.
« Last Edit: June 26, 2024, 10:43:07 am by The Rookie »
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Tetley31

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Re: ticket for parking at a hospital
« Reply #26 on: June 26, 2024, 12:56:57 pm »
yes i went to the ceo office, and the trust, they did not respond. Only pals got back to me, and told me they couldnt cancel it.  Ive already appealed once, which they rejected as they said i had to tell them who the driver was. Which i dont believe is true. the pcn ive now had in the post, i assume i appeal again on day 26?

DWMB2

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Re: ticket for parking at a hospital
« Reply #27 on: June 26, 2024, 12:59:08 pm »
You're asking us for advice on something we've not yet seen, you really need to read the READ THIS FIRST guide to adding images.

If it's a notice to keeper there's little point in waiting until day 26, but once we see the notice we can advise.

b789

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Re: ticket for parking at a hospital
« Reply #28 on: June 26, 2024, 01:48:57 pm »
So, you received an NtD on your car on 15th May. You appealed as keeper on or no later than 9th June. What date did you receive your appeal rejection? What is the date on theNtK they sent you? Is the new NtK PoFA compliant.

Thousands are able to figure out how to post images in here using imgur.com, please follow the advice in the Read Me thread on how to do this.
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Tetley31

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Re: ticket for parking at a hospital
« Reply #29 on: June 26, 2024, 01:51:39 pm »
https://imgur.com/a/TDXWNDg
shows the one on the windscreen which i appealed but they rejected as they said i wouldnt name the driver
and now the one in the post. whats the next step?
yes i appealed on the 9th june, but on the 10th june i received a rejection email, saying the appeal was rejected.
i then received the one in the post around the 20th june.
im pregnant, and i was attending the hopsital because i had a scan,the car was parked in a spot that did not have the signs up, they were on the other side of the road, and also there were other cars parked in this space, when we parked there, we had no idea it was not a space.
« Last Edit: June 26, 2024, 02:18:25 pm by Tetley31 »