Free Traffic Legal Advice

You may want to redact the PCN number from the image you have provided as, together with your VRM, I was able to log into the P24 website and I could, had I been so inclined, to make your life very difficult.

As this is a Notice to Driver (NtD) from a BPA member, you should follow this advice:

Plan A: Have you gone to the hospital PALS and asked them to get this cancelled?  You should also email the NHS Trust CEO and ask for their intervention in this matter.

Plan B, will be to wait until 9th of June (25 days after the NtD) and appeal, as the keeper, with the following, verbatim:

Re PCN number:

I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement and I will be making a complaint about your predatory conduct to your client landowner.

There will be no admissions as to who was driving and no assumptions can be drawn. Since your PCN is a vague template, I require an explanation of the allegation and your evidence. You must include a close up actual photograph of the sign you contend was at the location on the material date as well as your images of the vehicle.

If the allegation involves an alleged overstay of minutes, your evidence must include the actual grace period agreed by the landowner.

The reason for delaying the appeal is to tie them up in the appeals process at a time when they should also be posting a Notice to Keeper (NtK). Many PPCs in the BPA omit any NtK when replying to an appeal and the very fact a PPC forgets to send you a NtK by day 56, gives you a winning point at POPLA. Don't forget this tactic, and use it at POPLA stage: having appealed on day 25 or 26 after a windscreen PCN, make sure you take note of whether any postal NtK is ever received in the following weeks. A rejection letter with POPLA code is not a 'NtK'.

You must include 'no keeper liability' at POPLA stage if you do NOT receive a NtK at all in that time, and you will win as long as you make the missing NtK clear to POPLA.

Plan C is the POPLA appeal described above.

Is it ok to appeal this pcn online, it askes for my address and details, it sayes they will email me. is it better to send in the post?

Why have you left it so late to query this? Your appeal should be with them today so posting it is obviously too late.

The photo of your PCN was removed because you left too much personal information visible but you haven’t bothered to show us a redacted version. That will have information on how to appeal online.

If you don’t help us, we can’t help you.

The process has been explained. The reason for delaying the appeal has been explained. If you had any questions about it, why have you left it to the very last minute?

Any communication is always best by email as this is fully traceable. The postal service is too unreliable.

Show us a redacted copy of the PCN and please confirm that you have not received an NtK in the post. Is your V5C logbook up to date with your current address?

What happened when you went to the PALS about this? Did you get a response from the NHS Trust CEO?

no ive not had anything in the post, just this windscreen pcn. i did appeal to the hospital and the trust, they told me they understood and to appeal and apologised

thanks, so i just wait for the popla code is that right. thanks

OP, please answer the question about what happened when you asked PALS to cancel the PCN? What response did you get from the CEO of the NHS Trust?

You don’t respond to that fishing exercise from them. Not a peep from you to them.

You are stringing them along and waiting for them to send you a POPLA code. When you get the POPLA code, you do not respond until the 32nd from the validity of the code. It will say that the code is only valid for 28 days but it is actually valid for 33 days.

By that time, it will hopefully be 56 days after the date of the event and they will have failed to send an NtK which means it is not PoFA compliant and failing to send an NtK means that the known keeper cannot be liable. Only the unknown driver. A POPLA win.

I don't think it matters. As long as no NtK is issued, whether they issue a POPLA code or not, the OP has a valid defence against any claim should one be issued. If they are reminded after 56 days that they have not yet issued an NtK, then any NtK they do issue cannot be PoFA compliant and therefore they cannot hold the keeper liable.