Author Topic: Smart Parking CCJ Claim - Insufficient Paid Time - South Road Brean - 4 years ago  (Read 1801 times)

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Hi everyone, thanks in advance, I have had a claim made against me by Smart Parking, through DCB legal, for a PCN related to an alleged breach of terms, date of alleged contravention is 01/06/2021. As this was over 4 years ago, I have no recollection of who might have been driving.

They are asking for £315.52 in total, inc court fee and £50 legal representative fee

I am\was the registered keeper of the vehicle

I do vaguely recall receiving a PCN letter around the time, but I couldn't say if this was within 14 days of the alleged incident.
I seem to remember being surprised to find there were parking charges, as the stop was brief, probably to allow an occupant to visit the WC, or take some medicine, and that the PCN amount was extortionate, so I thought based on this, and Smart Parking's bad reputation, that I wouldn't waste time engaging directly with them as the registered keeper.

I have read a couple of topics where the scenarios seem similar to mine:

https://www.ftla.uk/private-parking-tickets/court-claim-form-dcb-legal-and-was-not-the-driver-please-help/

https://www.ftla.uk/private-parking-tickets/smart-parking-pcn-paid-for-insufficient-time-turner-contemporary-car-park-margat/msg77804/#msg77804

Please advise on the strongest argument for disputing this claim
I can post the full particulars of the claim if that helps
Thanks again

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Smart’s PCNs often fail to comply with PoFA 2012 to transfer liability from the driver to the registered keeper. Was the driver identified to them? I know you don’t have the PCN but in due course that can be obtained.

The Particulars of Claim are proably woeful but, yes, please post this and anything else relevant.

I don't believe the driver was ever identified

Here's the particulars:
1. The Defendant (D) is indebted to the Claimant (C) for a Parking Charge(s) (PC) issued to the vehicle XXXX at South Road, Brean
2. The dates of contravention are 01/06/2021 and the D was issued PC(s) by the Claimant
3. The Defendant is pursued as the drive of the vehicle for breach of the terms on the signs (the contract).Reason: Insufficient Paid Time
4. In the alternative the Defendant is pursued as the keeper Pursuant to POFA 2012, Schedule 4.
AND THE CLAIMANT CLAIMS
1. £170.00 being the total of PC(s) and damages.
2 Interest at a rate of 8.00% per annum pursuant to s.69 of the County Courts Act 1984 from the date her of at a daily rate of £0.02 until judgement or sooner payment.
3. Costs and court fees
« Last Edit: August 26, 2025, 03:21:34 pm by heffan »

What is the issue date of the claim?
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

21/08/25

I was going to acknowledge the service, and invoke the request for 28 days, I guess I may as well do this for starters?

With an issue date of 21st August you have until 4pm on Tuesday 9th September to submit your defence. If you submit an Acknowledgement of Service (AoS) before then, you would then have until 4pm on Tuesday 23rd September to submit your defence.

You only need to submit an AoS if you need extra time to prepare your defence. If you want to submit an AoS then follow the instructions in this linked PDF:

https://www.dropbox.com/s/xvqu3bask5m0zir/money-claim-online-How-to-Acknowledge.pdf?dl=0

Until very recently, we never advised using the MCOL to submit a defence. However, due to recent systemic failures within the CNBC, we feel that it is safer to now submit a short defence using MCOL as it is instantly submitted and entered into the "system". Whilst it will deny the use of some formatting or inclusion of transcripts etc. these can always be included with the Witness Statement (WS) later, if it ever progresses that far.

You will need to copy and paste it into the defence text box on MCOL. It has been checked to make sure that it will fit into the 122 lines limit.

Quote
1. The Defendant denies the claim in its entirety. The Defendant asserts that there is no liability to the Claimant and that no debt is owed. The claim is without merit and does not adequately disclose any comprehensible cause of action.

2. There is a lack of precise detail in the Particulars of Claim (PoC) in respect of the factual and legal allegations made against the Defendant such that the PoC do not adequately comply with CPR 16.4.

3. The Defendant is unable to plead properly to the PoC because:

(a) The contract referred to is not detailed or attached to the PoC in accordance with CPR PD 16.7.3(1);

(b) The PoC do not state the exact wording of the clause (or clauses) of the terms and conditions of the contract (or contracts) which is/are relied on;

(c) The PoC do not adequately set out the reason (or reasons) why the claimant asserts the defendant has breached the contract (or contracts);

(d) The PoC do not state with sufficient particularity exactly where the breach occurred, the exact time when the breach occurred and how long it is alleged that the vehicle was parked before the parking charge was allegedly incurred;

(e) The PoC do not state precisely how the sum claimed is calculated, including the basis for any statutory interest, damages, or other charges;

(f) The PoC do not state what proportion of the claim is the parking charge and what proportion is damages;

(g) The PoC do not provide clarity on whether the Defendant is sued as the driver or the keeper of the vehicle, as the claimant cannot plead alternative causes of action without specificity.

4. The Defendant submits that courts have previously struck out similar claims of their own initiative for failure to adequately comply with CPR 16.4, particularly where the Particulars of Claim failed to specify the contractual terms relied upon or explain the alleged breach with sufficient clarity.

5. In comparable cases involving modest sums, judges have found that requiring further case management steps would be disproportionate and contrary to the overriding objective. Accordingly, strike-out was deemed appropriate. The Defendant submits that the same reasoning applies in this case and invites the court to adopt a similar approach by striking out the claim due to the Claimant’s failure to adequately comply with CPR 16.4, rather than permitting an amendment. The Defendant proposes that the following Order be made:

Draft Order:

Of the Court's own initiative and upon reading the particulars of claim and the defence.

AND the court being of the view that the particulars of claim do not adequately comply with CPR 16.4(1)(a) because: (a) they do not set out the exact wording of the clause (or clauses) of the terms and conditions of the contract which is (or are) relied on; and (b) they do not adequately set out the reason (or reasons) why the claimant asserts that the defendant was in breach of contract.

AND the claimant could have complied with CPR 16.4(1)(a) had it served separate detailed particulars of claim, as it could have done pursuant to CPR PD 7C.5.2(2), but chose not to do so.

AND upon the claim being for a very modest sum such that the court considers it disproportionate and not in accordance with the overriding objective to allot to this case any further share of the court's resources by ordering further particulars of claim and a further defence, each followed by further referrals to the judge for case management.

ORDER:

1. The claim is struck out.

2. Permission to either party to apply to set aside, vary or stay this order by application on notice, which must be filed at this Court not more than 5 days after service of this order, failing which no such application may be made.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thank you, that is deeply appreciated.

I don't necessarily feel I need the extra time, I will submit the laid out argument through the moneyclaim.gov.uk site tomorrow

I'll update this thread when there is more to report
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Hi all, I have an update on my case

I had an email from DCB legal informing that their client intends to proceed with their claim, they also tried to call me, no doubt to try and get a settlement fee out of me.

Today I received a 'Notice of Proposed Allocation to the Small Claims Track' in the post today.

It said

TAKE NOTICE THAT

1. This is now a defended claim
The defendant has filed a defence

2. It appears that this case is suitable for allocation to the small claims track
If you believe that this track is not the appropriate track for the claim, you must complete box C1 on the Small Claims Directions Questionnaire (Form N180) and explain why

3. you must by 23 October 2025 complete the Small Claims Questionnaire (Form N180) and file it with the court office and serve copies on all other parties

Any advice on how to proceed would be greatly appreciated, is there something in section C or D I can enter to get an outcome in my favour?

All normal and expected. You can block DCB Legals number. There is no need to talk with any of the intellectually malnourished people that are employed there.

Having received your own N180 (make sure it is not simply a copy of the claimants N180), do not use the paper form. Ignore all the other forms that came with it. you can discard those. Download your own here and fill it in on your computer. You sign it by simply typing your full name in the signature box.

https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf

Here are the answers to some of the less obvious questions:

• The name of the court is "Civil National Business Centre".

• To be completed by "Your full name" and you are the "Defendant".

• C1: "YES"

• D1: "NO". Reason: "I wish to question the Claimant about their evidence at a hearing in person and to expose omissions and any misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking case paperwork for a living, having this case heard solely on papers would appear to put the Claimant at an unfair advantage, especially as they would no doubt prefer the Defendant not to have the opportunity to expose the issues in the Claimants template submissions or speak as the only true witness to events in question
.."

• F1: Whichever is your nearest county court. Use this to find it: https://www.find-court-tribunal.service.gov.uk/search-option

• F3: "1".

• Sign the form by simply typing your full name for the signature.

When you have completed the form, attach it to a single email addressed to both dq.cnbc@justice.gov.uk and info@dcblegal.co.uk and CC in yourself. Make sure that the claim number is in the subject field of the email.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks again for your guidance  :)
I will carry out your recommendations, and post an update when I have one

Hi everyone, having submitted a completed N180 form based on the guidance kindly provided by b789, I now have a mediation appointment in the near future.

What's the general advice on how I should state my position? I have just re-read the defence arguments that b789 helpfully provided, and they seem easy enough to understand, despite being in what appears to be legal spiel, at least from my layman's perspective.
I am required to briefly explain my defence to the mediator and prepare a brief summary of the main points.

Should I generally speak like a regular person, which is essentially what I am?  ;D
I want to reject the claim, due to lack of merit and standing, but I don't want to come across as unreasonable and stubborn.
Should I divulge what I remember in so far as receiving increased penalty payment demands through the post, months after the alleged breach of contract?

I'm guessing the nitty gritty details of the case won't be brought up by the mediator anyway...
 


For the mediation call, the only requirement is for you "attend" the call. It is not part of the judicial process and no judge is involved.

This is what I advise you to say when you receive the call from the mediator:

Before I set out my position, please confirm from the claimant’s side:

• the full name of the person attending for them;
• their role/position at their legal representative’s firm; and
• whether they hold written authority to negotiate and settle today.

Please relay that back to me before we continue.

After the mediator calls back...

If identified and authority confirmed:

Thank you. I’m content to proceed on that basis. My settlement offer is £0, or I invite the claimant to discontinue with no order as to costs.

If no/unclear authority:

Please record that the claimant’s attendee has not confirmed settlement authority. My position remains that liability is denied and my offer is £0, subject to prompt approval by an authorised solicitor if they choose to discontinue.

All you need to know is the name and the position of the person acting for the claimant and report that back to us. It will be over within minutes. Complete waste of time otherwise.
Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain

Thanks you, I shall proceed as advised  :)
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