3. PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland
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PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland
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Hi all,

I hope you can help.

A few days ago, I received a letter from Gladstone Solicitors. They state that there was a PCN issued to me (the keeper of the vehicle) last year, where the person who was driving the vehicle had overstayed in a supermarket car park. The max stay is 45 minutes; however, the driver obviously got caught chatting to someone in the supermarket and overstayed by 20 minutes.

Im unsure on how to go about resolving this matter.

The date of the incident on the letter was at the end of April last year. The keeper moved out of that address at the end of April last year and moved into their parents house for three weeks until their mortgage was finalised, and then moved into the current property. Once the keeper moved into their current address they then updated their licence and v5.

Until now, I have received absolutely zero communication from anyone. The only communication I had was when the new occupants of my previous address reached out to me stating, "There are debt collectors sending letters addressed to (the keeper) to our address". The only communication the keeper had  with the "debt collectors" was "please delete that address from your record, this is the new address of the keeper of the vehicle". This was about 6 months ago.

They continued, both "debt collectors" and "solicitors" to send letters to the previous address (which I found out recently), until the other day, then they finally sent the attached letter to the new address of the keeper.

I have attached the photo I found when logging into the Horizon portal. I genuinely cannot make out who the driver is.

Please let me know if there is anything I can do, if not, I appreciate your time.

Thanks Again,

Signed
The Keeper

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Re: PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland
« Reply #1 on: »
I forgot to add, they have also somehow got the keepers phone number and have been texting the keeper.

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Re: PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland
« Reply #2 on: »
There is no keeper liability in Scotland and if the driver is not identified they have no recourse to the keeper to pay.

Ignore, do not respond to debt collectors ever anyway, but you can also ignore Gladstone, they can’t transfer liability to you.

And block their ability to send you text messages.
« Last Edit: June 26, 2025, 05:16:10 pm by jfollows »
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Re: PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland
« Reply #3 on: »
Just for clarification, does the Keeper reside in Scotland?

As already stated, there is NO Keeper liability in Scotland, for now.

The only liable party to a PCN is the driver who is unknown to the operator. In Scotland, whether the alleged contravention occurred there or whether the Keeper resides there, means that the known Keeper cannot be liable and there is no legal obligation on the known Keeper to identify the unknown driver and they definitely should decline to do so to an unregulated private parking firm.

Simple block Gladstones number on your phone so that you do not get any more texts. You do not have to respond to their letters. There is nothing that they will do apart from try to persuade the low-hanging fruit on the gullible tree to pay up out of ignorance and fear.

Eventually, they will give up. In the incredibly unlikely event that they would try an out of jurisdiction claim using the Scottish Simple Procedure, they would first have to issue a Letter on Intimation. If you ever get one of those, come back here and we will advise how to get this joke firm of incompetent legal wannabes off your back, once and for all.

If you suspect that they hold two possible addresses for the Keeper (updating the V5C after the event does not help) then you should send a Data Rectification Notice (DRN) to the DPOs of both Gladstones and the unregulated private parking firm they are representing with your current address for service and to erase your old address.

That's it. No further communication required with them. Any postal correspondence can be shredded and used as hamster bedding or kindling. Eventually, they will give up.
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Never argue with stupid people. They will drag you down to their level and then beat you with experience” - Mark Twain
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  3. PCN - Gladstone Solicitors - All Previous Letters to Old Address - Scotland