Hi,
I received a parking charge for my vehicle which was being used by my mother at the Royal Free. I am attaching a copy of the PCN, my response and PE's response to me.
The details of the incident are as described in my appeal to PE as follows:
"My parents were using my car at the time. My mother has provided the following information;
My husband and I are elderly people. We have difficulty with movement and have a blue badge. My husband had an appointment at the Royal Free.
I dropped off my husband and looked for parking on site. I also had a cpap machine that the hospital wanted me to return however I was unable to find any parking on site and had to leave and park far away, on the street which was to far for me to walk to the hospital to, where I waited for my husband to be ready. At around 2:00 I returned to pick him up and went to the pick up bay to do so. My husband was unable to return the cpap for me as he is far more limiited with mobility. I asked one of the parking attendants at the site whether I could leave my husband in the car in the bay where I was, with the blue badge and return the cpap. They told me that it was fine and I could go ahead and do so. I went to return it as quickly as possible (there was an issue withthe lifts and the automated system wasnt working properly) and returned right away. The cpap deparmtent wanted me to stay to wait until they processed it but I told them I could not and I rushed back as quickly as I could.
I am asking you to please cancel this parking charge as I only did so with the full approval of the parking attendant.
Thank you"
I would be grateful for some advice on whether I should be providing PE with my mothers details or dealing with it in any other method.
Thanks
Mo
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